Mixpanel
MixpanelReviews from AWS customer
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Single interface to monitor your website analytics
What do you like best about the product?
Ability to add various data points, schedule notification emails, and ability to give access based on the account level.
What do you dislike about the product?
For the time being, I could not find any yet but I will surely inform you when I do
What problems is the product solving and how is that benefiting you?
It allows us to monitor our product performance, also allowed us to send certain product usage information to clients which saved us time and effort in creating a new reporting module.
Recommendations to others considering the product:
Try it out yourself and see, you won't be disappointed
Use for CS Search and Analytics
What do you like best about the product?
Insight reports are relatively easy to structure, and it's great to be able to save them and share them with the team.
Quickly creating custom events is also very helpful when I need to look for a specific issue a user is having, and I don't want to go through all of their events one by one.
Quickly creating custom events is also very helpful when I need to look for a specific issue a user is having, and I don't want to go through all of their events one by one.
What do you dislike about the product?
It would be helpful to hide specific event properties to make it easier for junior team members to use the profile view without wading through properties that are irrelevant to them.
For CS, it would also be hugely valuable for Insight reports to track events by the second they are created and not just minute.
For CS, it would also be hugely valuable for Insight reports to track events by the second they are created and not just minute.
What problems is the product solving and how is that benefiting you?
Searching for issues users are having by looking at their events and behavior.
It is beneficial to then compare those users to our general userbase to see if similar behavioral patterns are appearing or if multiple users are experiencing the same issue.
It is beneficial to then compare those users to our general userbase to see if similar behavioral patterns are appearing or if multiple users are experiencing the same issue.
Great for games
What do you like best about the product?
After testing in depth many prominent analytics tools in the market, we have now decided to continue our journey with Mixpanel. Since founding MegaZebra, we have been extremely data driven. For us, it is important, that everybody in the organisation has access to KPIs, from regularly updated dashboards, to deep dives. Mixpanel seems to be the most user friendly in setting this up.
Besides this, the team at Mixpanel is great. This has been the by far best on-boarding experience we ever had. Good data needs a good integration, and getting this right from the beginning is paramount. This is where Mixpanel stood out and made us feel like we made the right choice.
Besides this, the team at Mixpanel is great. This has been the by far best on-boarding experience we ever had. Good data needs a good integration, and getting this right from the beginning is paramount. This is where Mixpanel stood out and made us feel like we made the right choice.
What do you dislike about the product?
I have not discovered anything, yet, that we are unhappy about.
What problems is the product solving and how is that benefiting you?
We perform data deep dives to improve our games and the gaming experience. The benefit of this tool is that data is easily presentable to all team members.
Recommendations to others considering the product:
Contact them directly and start working with the team to get it implemented correctly from the start.
Powerful tool with a steep learning curve
What do you like best about the product?
Good selection of diverse reports to analyze data from different angles. Instructions embedded inside the product to understand easily how to uses each report. Strong community where most of the questions are answered by the Mixpanel team.
What do you dislike about the product?
Technical setup was more difficult than we were expecting (Segment API). We are unable to make the Mixpanel Slack Zapier integration work (may be Zapier's fault, not sure).
What problems is the product solving and how is that benefiting you?
We are a pre-PMF company so our main focus areas are: onboarding process performance and pain points, retention numbers, drop-off rates at different stages of using the product, order of actions users perform, breakdown of use profiles, retention numbers.
Good experience using Mixpanel
What do you like best about the product?
Creating reports which in turn can is used to create dashboards, makes product management and development easier. Extremely helpful in analyzing user behaviour with the help of various construv=cts
What do you dislike about the product?
I didn't come across any specific aspect that can be pointed out as a feature that I dislike
What problems is the product solving and how is that benefiting you?
When we release a particular feature to a specific cohort, the first week after the launch mainly focuses on the user behavior and adaptability to the new feature. With the help of Mixpanel, it becomes easy to understand what touchpoints are working out and what is not. This gives us an idea on how we could improve the product when it's due to a complete rollout.
Recommendations to others considering the product:
One can definitely use this tool without any doubts; it's an extremely useful analytical tool.
Great Drilldown
What do you like best about the product?
It can view the User's location. The upside is so much User info.
What do you dislike about the product?
Not enough User information. No downside.
What problems is the product solving and how is that benefiting you?
Being able to see what part of the app the customer may be stuck or having issues.
Recommendations to others considering the product:
Great tool.
Very good for companies with tons of data
What do you like best about the product?
UX is excellent
A lot of flexibility
Performance is very good
A lot of flexibility
Performance is very good
What do you dislike about the product?
Nothing special, didn't get the first invitation to sign up but it seems to me like a false alarm of Proofpoint's email Protection
What problems is the product solving and how is that benefiting you?
Analyzing tons of data to optimize the UX , it's much better than the alternatives
Love it!
What do you like best about the product?
I love the easy and clean interface, how everything looks instantly nice.
What do you dislike about the product?
How hard it is to know what each event or propriety means.
What problems is the product solving and how is that benefiting you?
Conversion analysis, acquisition analysis and a number of dashboard to keep an eye on the main KPIs for the website.
Recommendations to others considering the product:
Make surge you pay attention when setting tour event names to make surge is understantable for everyone.
One Stop Shop for Product Managers
What do you like best about the product?
Highly flexible. Mixpanel has a separate module for each aspect PMs try to discover about the product analytics. Separate modules, filters, wonderful UI, funnels, multiple view modes mean that PMs can spend more time analyzing the data rather than figuring out how to get the data in the first place.
What do you dislike about the product?
It's going to be a bit time taking to structure your thoughts and build the entire map of events and properties you would like to take care of. You will have to take a separate A/B testing tool subscription for insights.
What problems is the product solving and how is that benefiting you?
We have been trying to understand the user behavior on our eCommerce website so that we can figure out the right problem. This will enable us to come up with the right set of experiments to impact conversion rates.
Great overall, improvements over time have helped make switching easier
What do you like best about the product?
Easy visualization of data and ability to share reports. There's a lot of power in all the reports, but I tend to mostly just build out my own insight report. It's all pretty easy to do.
What do you dislike about the product?
Sometimes things go haywire and it's hard to troubleshoot
What problems is the product solving and how is that benefiting you?
Democratization of data is awesome. Everyone has access. We have found and identified fixes to issues with certain KPI reports.
Recommendations to others considering the product:
Like any analytics package, it is what you put into it. You have to set up your data flow correctly and maintain it over time or else it becomes useless.
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