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Mixpanel

Mixpanel

Reviews from AWS customer

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External reviews

1,209 reviews
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External reviews are not included in the AWS star rating for the product.


    Gambling & Casinos

Mixpanel delivers fast and intuitive data visualizations

  • May 03, 2024
  • Review provided by G2

What do you like best about the product?
User interface is uncluttered, and the graphs available (funnels, flows, retention) have clearly been designed to handle the major questions businesses often face in an intuitive workflow. The amount of data Mixpanel has been able to handle and still maintain fast processing times is very impressive.
What do you dislike about the product?
There are useful Mixpanel features I learned from watching the youtube tutorials, I don't think I would have found them otherwise (eg changing the retention graph to a frequency graph). It might help to have these features more publicized through tooltips/tutorials etc
What problems is the product solving and how is that benefiting you?
Measuring customer retention, frequency of product use, and using the flows report to identify where customers who are not following the intended customer journey end up.


    Mantas K.

Totally reccomended

  • April 16, 2024
  • Review provided by G2

What do you like best about the product?
Mixpanel offers robust analytics capabilities, allowing businesses to deeply understand user behavior and make data-driven decisions. Its ability to track and analyze user interactions in real-time across various digital platforms is particularly impressive. The platform provides insights into user engagement, retention, and conversion rates, which are invaluable for optimizing product performance and enhancing the overall customer experience. Additionally, Mixpanel's user-friendly interface and customizable dashboards make it easy for users to visualize and interpret data effectively.
What do you dislike about the product?
Nonthing to add here as from what I have seen and used everything fits my need
What problems is the product solving and how is that benefiting you?
Seeing the trends of our customer activity to help us with Supply decisions.


    Simone P.

The definitive product analysis tool

  • April 12, 2024
  • Review provided by G2

What do you like best about the product?
the ease of deep diving into data to understang customer behavior
What do you dislike about the product?
any event / property needs its effort to be implemented. After 2 years we still trak approximately half of the product actions.
What problems is the product solving and how is that benefiting you?
Mixpanel is giving me eyes to watch users behaviors and to uderstand what is going on on the product. I can finally make decision based on real data and not just assumptions.


    Mohammed A.

A very good tool for data representation

  • March 15, 2024
  • Review provided by G2

What do you like best about the product?
The dashboard works fantastically and are very easy to deploy in website
What do you dislike about the product?
UI has to be more user friendly as many of the functionality remains unexplored.
What problems is the product solving and how is that benefiting you?
Creating dashboard and pulling data for product analytics


    Mohit A.

Mixpanel - A Third Eye For Your Data

  • February 29, 2024
  • Review provided by G2

What do you like best about the product?
Wide range of features makes mixpanel different from the rest. The customer support team is just an email away. Their quick addressal to the issues makes mixpanel even better.
What do you dislike about the product?
The increase in response time for the import events api, although very rare, but can potentially lead to certain mismatch at client's end.
What problems is the product solving and how is that benefiting you?
Mixpanel helps in creating reports to visualise customer behaviour, customer retention on particular features testing.


    Information Technology and Services

Great for startup product analytics

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
The free tier and their startup programme make it really easy to get up and running with analytics without the fear for spending money your startup probably doesn't yet have.
What do you dislike about the product?
It took my team a while to figure out what type of product-level events were the best to be sending to mixpanel. This isn't really mixpanels fault though.
What problems is the product solving and how is that benefiting you?
Mixpanel is helping my startup better understand how customers are using our app so that we can make changes to our features and measure the impact of those changes at the product level.


    Nicki P.

Amazing tool - even more amazing people working there

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
So we have used Mixpanel for a little more than 3 years now, and Mixpanel helps getting the overview of our platform. It is amazing how you can structure all this data, and make it into beautiful graphs. We have even used it in presentations for our customers.
What do you dislike about the product?
It can be quite overwhelming to start with, but in the end, you end up with beautiful results.
What problems is the product solving and how is that benefiting you?
Mixpanel is where we sort our data, and make it digistiveable. We track behavior across the platform, and mixpanel help us with the great overview of our platform.


    Piam K.

Exceptional Support and Expertise: A Mixpanel Experience Highlighted by Ashley's Outstanding Service

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
I recently had the opportunity to use Mixpanel for our analytics needs, and I'm thoroughly impressed by both the platform and the support team. A standout experience was with Ashley, their support engineer, who went above and beyond in assisting us. She demonstrated not only deep expertise but also a remarkable commitment to solving our specific challenges. Ashley's proactive approach, coupled with clear and helpful guidance, made our experience exceptionally positive. It's rare to encounter such dedicated and effective customer support. Mixpanel, thanks to professionals like Ashley, has proven to be an invaluable asset to our team.
What do you dislike about the product?
A touch more expensive then I would want, but worth it.
What problems is the product solving and how is that benefiting you?
We need to know how our customers use our product, how they move through our sales funnel.
What parts are sticky and where we fail them.


    Pirah A.

A more sophisticated search and data collection tool

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
As a project manager, I have used Mixpanel that is a comprehensive tool that is centered on tracking events and user profiles. The dashboard offers a very intuitive interface that includes a graphical viewer that presents complex data in easy-to-read form. This has been useful in mobile app analysis, especially in heat map illustrations showing users interactions.
What do you dislike about the product?
We’ve had a few instances where server-side integration protocol seemed lagging, which slightly affected the operations tempo. Furthermore, some parts of the documentation feel a little outdated, and some sections of it have proven to be confusing, and I needed tech support to go around those few confusing aspects.
What problems is the product solving and how is that benefiting you?
With the help of Mixpanel, we are able to identify and understand the important user behaviors that directly guide our product development strategies.


    Higher Education

The best analytics tool out there

  • November 15, 2023
  • Review provided by G2

What do you like best about the product?
Their focus on analytics and analytics only. Their user experience is top notch. Mixpanel team supported us in each step during the integration process. I use mixpanel daily with my queries ranging from 100 - 500.
What do you dislike about the product?
Becuase of their single focus on analytics, we have to depend on other tools as well. For A/B testing etc.
What problems is the product solving and how is that benefiting you?
Mixpanel helps us understand user behavior. This helps in making data informed decisions. Our quality and pace of decision making has skyrocketed after using mixpanel.