Mixpanel
MixpanelReviews from AWS customer
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Powerful software but you're never sure if the data is actually accurate
What do you like best about the product?
-The UI is fairly intuitive and slick looking
-The support folks have been very friendly over email
-You feel like you're able to make decision, especially for funnel based analysis
-The support folks have been very friendly over email
-You feel like you're able to make decision, especially for funnel based analysis
What do you dislike about the product?
-It is an expensive product
-Support is done over email, and doesn't always feel like you have your answers solved
-The accuracy of the data, whether or not it's due to the instrumentation often doesn't reflect what you think the data should be based on your db data
-Unless you are 100% certain it is set up properly, the data doesn't engender trust
-Support is done over email, and doesn't always feel like you have your answers solved
-The accuracy of the data, whether or not it's due to the instrumentation often doesn't reflect what you think the data should be based on your db data
-Unless you are 100% certain it is set up properly, the data doesn't engender trust
What problems is the product solving and how is that benefiting you?
-Track usage of various features within our product
-Measure funnel performance during onboarding and other product flows
-Measure funnel performance during onboarding and other product flows
Recommendations to others considering the product:
Make sure that you're set up properly from the get-go. There are reams of support articles, and once you get started, you are stuck, and it's difficult to recalibrate your software. Additionally, you have to understand what your specific use cases are to ensure that it makes sense to use Mixpanel versus something in-house.
Not the easiest reports, but once configured correctly can be powerful
What do you like best about the product?
Great data, great non-technical data exploration, aesthetically pleasing
What do you dislike about the product?
Wish reports were a little easier to build (or rather a little more clear on what you've built)
What problems is the product solving and how is that benefiting you?
Logging usage metrics for our product
Very insightful product analytics
What do you like best about the product?
Provides in-depth product analytics, easy to learn, funnels and segmentation are really useful
What do you dislike about the product?
not being able to export into csv for most of the reports
What problems is the product solving and how is that benefiting you?
analyze user behavior, identify dropoffs in order to create new initiatives and track these
Tool to know and track peoples behavior on our website
What do you like best about the product?
Mixpanel helps us to know our website visitors and this information is useful for us to improve our website as per visitors behavior.
It is little similar to google analytics but in mixpanel we can customize our tracking events based on our own requirement.
Mixpanel has almost all features and algorithms which are needed for analytics and visitor tracing needs for websites.
It is little similar to google analytics but in mixpanel we can customize our tracking events based on our own requirement.
Mixpanel has almost all features and algorithms which are needed for analytics and visitor tracing needs for websites.
What do you dislike about the product?
Nothing so far but we can expect a good improvement in prospect of tool enhancement. Also remember, its little expensive not free like google analytics.
What problems is the product solving and how is that benefiting you?
We use mixpanel to capture our visitors activities on our website and based on that activities we modify or add features to we website so we can know that what visitors/customers like the most on our website.
Its better then google analytics in customization point of views.
Its better then google analytics in customization point of views.
Recommendations to others considering the product:
Yes, in case want to understand your web-visitors in good way. But before going remember its not free software.
Easy to build quick reports.
What do you like best about the product?
Ease of use: once configured, Mixpnal is easy to use and understand.
User view. you can access a detailed view of each user's activity.
User view. you can access a detailed view of each user's activity.
What do you dislike about the product?
13 different products, sometimes it's hard to find the appropriate product for a given need.
Not possible to measure an evolution on more than 90 days.
Very difficult to build long-term reports and dashboards (the most flexible option, JQL, requires to learn a specific programming language...)
Not possible to measure an evolution on more than 90 days.
Very difficult to build long-term reports and dashboards (the most flexible option, JQL, requires to learn a specific programming language...)
What problems is the product solving and how is that benefiting you?
Mainly analyzing funnels.
Recommendations to others considering the product:
Get some help for the implementation. The tool is useful only if you have the proper events and traits in place.
And use a complement to analyze your marketing. Mixpanel is mainly for product people IMO.
And use a complement to analyze your marketing. Mixpanel is mainly for product people IMO.
Excellent experience for early stage companies, grown out of it due to lack of flexibility
What do you like best about the product?
The api libraries are fantastic, very easy to implement and get up and running. Funnels are a great way to view conversion rates through steppers / pages. Docs are very good. Easy for non technical members of the team to use and start creating their own charts. Easy to navigate and excellent ux. Collects a lot of user data by default and ip and location is very useful.
What do you dislike about the product?
Lack of flexibility in terms of bringing in other datasources which has forced us to move towards a total data warehouse solution. Ad blocker removes ~5 % of client side events which means you have to be clever comparing server side to client side. No original react native libraries, although plenty of external wrappers available. Could be more accurate collecting initial referrer, also could be better ways to explore your user base. New common journey tracking features would be a great addition.
What problems is the product solving and how is that benefiting you?
Front end and server side event based tracking. Use node.js and javascript libraries as well as react native wrappers for the native ios and android libraries
Recommendations to others considering the product:
Use mixpanel at the beginning as it is super easy and quick, but long term it gets very expensive and you will switch to a more complete data warehouse. We've started to move to a redshift data base with mode on top, which is less usable by non technical team members but allows you to pool all of your data sources into one place.
Mixpanel
What do you like best about the product?
Easy to access metrics for the entire team - we now use this regularly across all departments for performance tracking
What do you dislike about the product?
The set up process is incredibly long and laborious in order to be actionable for your team
What problems is the product solving and how is that benefiting you?
Marketing analytics, product usage, email marketing triggers
From Dawn till Dusk
What do you like best about the product?
I always know my numbers - first thing in the morning on the mobile app - throughout the day on my desktop - no customer activity or behaviour goes unnoticed
What do you dislike about the product?
Setting timeline annotations on my reports is not easy
What problems is the product solving and how is that benefiting you?
Knowing exactly what my trialists and customers are up to in the product and being able to act accordingly
Recommendations to others considering the product:
Trial
A product every PM would fall in love with
What do you like best about the product?
Autotrack makes the tool very immediate to use. You start with it because is so easy to use and then you get in love with the data and the insights that it provides
What do you dislike about the product?
During the initial tests, it was difficult to understand the volume of APIs and when I would have hit the freemium threshold.
What problems is the product solving and how is that benefiting you?
I can easily get analytics about our customers in few steps, with full customization and without involving the engineering at all.
I identified unexpected behaviours that helped us to improve the experience and decide which area of the product to improve.
I identified unexpected behaviours that helped us to improve the experience and decide which area of the product to improve.
Great tool for understanding how your users use your product
What do you like best about the product?
Ease of use! Especially the option to select events on-screen with no code, extremely useful. And also Autotrack, which enables to select new events and see historical data about them.
What do you dislike about the product?
No email alerts :(
Would’ve been great to be able to configure some rules/thresholds to fire an email alert.
Would’ve been great to be able to configure some rules/thresholds to fire an email alert.
What problems is the product solving and how is that benefiting you?
Knowing who logs in and when, and what are the main features they are using in our web app.
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