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Mixpanel

Mixpanel | 1

Reviews from AWS customer

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External reviews

1,122 reviews
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External reviews are not included in the AWS star rating for the product.


    Computer Software

Exhaustive and easy to use

  • June 01, 2016
  • Review provided by G2

What do you like best about the product?
I like how you can track the actions of individual users.
What do you dislike about the product?
It could use more user acquisition features.
What problems is the product solving and how is that benefiting you?
I wanted to go beyond traditional analytics and understand the complete experience.


    Evelyn Z.

I love mixpanel

  • May 27, 2016
  • Review provided by G2

What do you like best about the product?
They break my users data down into graphs that I can understand and use in CSV. Their customer support is the best.
What do you dislike about the product?
There's nothing that I dislike about mixpanel. I think its great
What problems is the product solving and how is that benefiting you?
Retention rates & content preferences


    Piotr M.

Alternative for Google Analytics

  • May 19, 2016
  • Review provided by G2

What do you like best about the product?
I like MixPanel becouse he presents data difrently. Funnels, retensrion ist the main elements of data presenting. You can create Your own specify funnels for monitoring Your websites oraz system like our sass. I like trends window, it can help You to predict of your future ussers.
What do you dislike about the product?
I have only data from my creating funnels if i don't create my own road for my users i don't get this data. They discontinuing the trends feature within their product it's sad :(
What problems is the product solving and how is that benefiting you?
Funell monitoring
Website segmentations
Formulas monitoring
Simple A/B testing
Recommendations to others considering the product:
I dont have confidence to recommend this solution


    Mary P.

Quick peak at who is signing up

  • May 04, 2016
  • Review provided by G2

What do you like best about the product?
It lets me see who all is signing up. It summarized that
What do you dislike about the product?
I can't think if anything I dislike about mixpanel. It has a lot of features I still want to learn about.
What problems is the product solving and how is that benefiting you?
It is a quick way to check on my customers... when they question, I can find them and solve their problems by looking at where they have been on the site...and for how long
Recommendations to others considering the product:
It is great for checking how customers are traveling through your site.


    Computer Software

Mixpanel provides a great toolset for understanding the behaviors of our users

  • April 29, 2016
  • Review provided by G2

What do you like best about the product?
I like being able to see what users do at ever step in our website. Making comparative statements is also very easy. Some of my favorite (most useful features) allow us to make in-app notifications to users that meet specific criteria.

Mixpanel also allows us to pinpoint where users are dropping out of our funnel, and test out ways to bring them back and retain them.
What do you dislike about the product?
Customer support could be a bit better. It would be great to have a live chat or phone number - instead you have to send an email and wait for a response. However, responses are usually pretty quick. I'd also love to be able to get some statistics more easily - recently I was trying to see the most common device accessing our app - that was hard. Also finding the time of least heavy use on a day or week was difficult - that could be due to the way we report our events, but it seems like that should be easier to find.
What problems is the product solving and how is that benefiting you?
We've been able to send targeted in-app notifications that help us to help our users realize the maximum benefits of our product. By pinpointing the exact users we need to reach, and reaching them at the right time, we are able to ensure everyone has the information they need to be successful.


    Michael P.

The ultimate analytics tool

  • April 14, 2016
  • Review provided by G2

What do you like best about the product?
I LOVE MIXPANEL! The setup was super easy. And the analytics, oh so good. The ability to track every page view, click, action.... is incredible. This has helped our team tremendously!
What do you dislike about the product?
Would like to see additional tutorials. The tracking on sales (no-login) pages for new users is hard to setup.
What problems is the product solving and how is that benefiting you?
Tracking user usage of features. We use MixPanel data to determine what needs to me updated, what buttons should be moved, etc...
Recommendations to others considering the product:
Spend some serious time looking into what you want to track, and have a game plan before implementing. Also, I would recommend using on one feature of your application to start off with and slowly go from there.


    Mattia L.

It works

  • April 05, 2016
  • Review provided by G2

What do you like best about the product?
I like the simply way that mixpanel give to the developers to be integrated everywhere, both in application and in website.
The api is well documented and with this website you are able to get all information you need.
The design of the application is good.
What do you dislike about the product?
I think that some useful api are missing. e.g: you're not able to remove an alias by yourself.
I think that allow users to create more powerful queries from the application should be implemented, now is quiete restrictive.
What problems is the product solving and how is that benefiting you?
With mixpanel you can track every single user, I use this feature to understand how to comunicate with users
Recommendations to others considering the product:
I have no recommendations


    Robert H.

Top Quality Mobile-Analytics Platform

  • March 29, 2016
  • Review provided by G2

What do you like best about the product?
Simple to integrate. Can drill down to specific details - e.g location of customer, and phone type.

The free signup programme (in exchange for putting the mixpanel logo on your website) is a great system to help small companies get going.
What do you dislike about the product?
Complicated to use if not experienced with analytics tools.
What problems is the product solving and how is that benefiting you?
Mobile-commerce platform - trying to track customer flow through our funnel. Benefit is being able to view drop-off points clearly and amend the product.


    Chang C.

Great tracking the reporting tool

  • March 22, 2016
  • Review provided by G2

What do you like best about the product?
It has powerful built - in reporting with easy set up.
We are a SAAS company and the AARRR metrics is very easy to set up and monitor in Mixpanel.
What do you dislike about the product?
Nothing yet, but I can expect the price of Mixpanel to be high when our session increased.
What problems is the product solving and how is that benefiting you?
User behavior tracking and analysis to help grow the business.
Easy to set up and use, saved our marketer tons of time to set up.
Recommendations to others considering the product:
Easy to use, easy to set up. Powerful reporting options.
The customer support is also helpful and available.


    Josu G.

Powerful tool

  • March 17, 2016
  • Review provided by G2

What do you like best about the product?
The support works really well. They are always willing to help, answering in less than a day.
And comparing to the competence, Mixpanel offers cool features like easy A/B testing and in-app surveys.
What do you dislike about the product?
The price of the product when you grow in users is too high. For a startup it is difficult to afford it.
What problems is the product solving and how is that benefiting you?
We are using Mixpanel as app-analytics tool. Funnels, retention tables and surveys are helping us to analyze customer reaction to the changes in our product.
Recommendations to others considering the product:
Try the Mixpanel partner program in order to increase the free plan.