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Mixpanel

Mixpanel

Reviews from AWS customer

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External reviews

1,209 reviews
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External reviews are not included in the AWS star rating for the product.


    Javier P.

A great discovery tool, easy to implement

  • August 21, 2018
  • Review provided by G2

What do you like best about the product?
Ease of implementation, very flexible for the non technical professional.
What do you dislike about the product?
Learning curve for new employees is high. It would be a great help to have introductory videos to help new users in the company to understand better the use cases and principles.
What problems is the product solving and how is that benefiting you?
Improving lead to prospect and prospect to customer conversion rates.
Recommendations to others considering the product:
If you need to dig down your user acquisition process and understand what's going on, Mixpanel will help you with very little effort from the engineering standpoint. It takes a little effort to understand what variables you would like to track, but once you set it is outstanding.


    Pierre B.

Cool but expensive to implement

  • August 21, 2018
  • Review provided by G2

What do you like best about the product?
intuitive interface and advanced data capabilities
What do you dislike about the product?
Mobile app implementation is surprisingly complex, and the documentation is too dev-focused
What problems is the product solving and how is that benefiting you?
A better understanding of user behavior, and really easy behavior based campaign testing
Recommendations to others considering the product:
Perform a proper assessment of your analytics needs before you start implementing mixpanel


    Computer Software

Great for analytics

  • August 21, 2018
  • Review provided by G2

What do you like best about the product?
The SDK and visualizations are really simple to set up and track everything that’s inportant
What do you dislike about the product?
Missing notifications for Events to either email, slack or a simple webhook. The live view is great but isn’t far enough in the past
What problems is the product solving and how is that benefiting you?
Analytics


    Computer Software

Good tool for measuring app success

  • August 21, 2018
  • Review provided by G2

What do you like best about the product?
Simple and minimalistic design, easy to use. The events in Mixpanel are not the best side and sometimes you can not provide some informations.
What do you dislike about the product?
Sometimes there is delay in the app and the events do not provide real results.
What problems is the product solving and how is that benefiting you?
Measuring app success.
Recommendations to others considering the product:
A great tool that can help to measure your app success.


    Financial Services

A good analytics are produced as well as efficient

  • August 21, 2018
  • Review provided by G2

What do you like best about the product?
i used the revenue integrated to my system, it worked well
What do you dislike about the product?
nothing really but then some may find some flaws
What problems is the product solving and how is that benefiting you?
Estimation of revenue,
Recommendations to others considering the product:
Good for all analytics


    Ariella D.

Support agent

  • August 21, 2018
  • Review provided by G2

What do you like best about the product?
Mix panel gives a big understanding in what the user has exactly done.
What do you dislike about the product?
it has so much info it's sometimes unclear,. very hard to use the filters in order to search the user by email or any other filter
What problems is the product solving and how is that benefiting you?
It helps me understand exactly ehat the user does inside the appp. gives me insights


    Education Management

Fantastic Analytics

  • August 21, 2018
  • Review provided by G2

What do you like best about the product?
Everyday, i get all details about my apps through this sites. It's better than GA.
What do you dislike about the product?
Team, can you provide something new ????
What problems is the product solving and how is that benefiting you?
I think there should be weekly analytics.
Recommendations to others considering the product:
Team, Can you provide an option to download zip file of my app analysis


    Vikram J.

Good start to know about my clients

  • August 21, 2018
  • Review provided by G2

What do you like best about the product?
Session recordings are the most likely things in mix panel
What do you dislike about the product?
i don't dislike any thing from mix panel all are good.
JQl should be more usable.
What problems is the product solving and how is that benefiting you?
End user experience is the first priority for us.
We are seeing how our clients are interacting with our website


    Media Production

Review of using Mix Panel

  • August 21, 2018
  • Review provided by G2

What do you like best about the product?
Live tracking of the user helps in quick development & debugging. It is a must have feature for monitoring & quick resolution of issues.
What do you dislike about the product?
Hitting refresh to load the results especially for segmentation is pretty slow. At times, it seems if the event has not triggered but in fact it gets timed out.
What problems is the product solving and how is that benefiting you?
Tracking user interaction at various touch points. Better understanding of the user.
Recommendations to others considering the product:
VERY NICE & EASY TO USE TOOL


    Financial Services

Mix Panel <> Made Life Easy

  • August 21, 2018
  • Review provided by G2

What do you like best about the product?

I like the user interface, it's pleasant.

I like the constant updates and willingness to improve.

What do you dislike about the product?
difficulty to validate the accuracy of mixpanel. I suspect that some events are missed but it's very difficult to debug. Also, some users don't have all the proper parameters and I couldn't figure out why.

Lack of proper action items - I usually don't feel I know what to do with all the data.

Some metrics or tools in mixpanel are hard to understand, so I don't use most of them. For example, it is very difficult to understand for me the retention tab. Not sure what kind of retention is actually being measured.

Mobile app is very limited - missing the explore function for example

Difficulty to set up marketing channel attribution
What problems is the product solving and how is that benefiting you?
I am trying to measure appropriately our KPI's and keep track of our users.

I managed to keep track of simple metrics around traction but couldn't wrap my head around more deeper insights and metrics