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Solution to Comprehensive But Complicated Marketing
What do you like best about the product?
The Salesforce Marketing Cloud Suite is an extremely potent arsenal of tools that empowers us to seamlessly build hyper personalized, cross-channel marketing campaigns. Being able to segment audiences, build automated workflows and track our messaging in real-time has transformed the way we approach marketing. Syncs with other Salesforce products and provides easy to work data share options which further enrich our understanding of customer behavior. The amount of customization you can do with those services is insane and that is what helps tailor your campaigns to very specific customer needs.
What do you dislike about the product?
Onboarding new users to Salesforce Marketing Cloud Suite is challenging due to the intense learning curve. In addition, the user interface is powerful at getting specific data back into your hands but it feels clunky and to use features correctly its assumed you've gone through a boot camp of some sort. Finally, the complexity of the suite sometimes adds problems: degraded system performances and everyday bugs interrupting workflows. In addition, the platform can be quite expensive for smaller businesses or those with restrained marketing budgets. Continuous monitoring and management through a dedicated team also adds to the total expense
What problems is the product solving and how is that benefiting you?
Salesforce Marketing Cloud Suite has solves multiple problems in our marketing operations. One, it allows us to consolidate all our customer data; across different platforms for a complete 360 view of each buyer. This has greatly increased our capacity to segment the audience and run targeted marketing campaigns which have resulted in a high level of engagement with higher conversion rates.
The suite's automation arms have also let us automate our marketing operations to save time and avoid doing things manually. It helps us do more interesting things and spend less time on the mundane. The elaborate analytics and reporting tools yield rich information about campaign performances, enabling us to arrive at data-driven decisions making process thus increasing the scope of bettering our marketing endeavors cumulatively.
In our organisation, we found Salesforce Marketing Cloud Suite to be really beneficial in terms of improving the efficiency of marketing operations and leading towards better customer engagement which ultimately results into a business success.
The suite's automation arms have also let us automate our marketing operations to save time and avoid doing things manually. It helps us do more interesting things and spend less time on the mundane. The elaborate analytics and reporting tools yield rich information about campaign performances, enabling us to arrive at data-driven decisions making process thus increasing the scope of bettering our marketing endeavors cumulatively.
In our organisation, we found Salesforce Marketing Cloud Suite to be really beneficial in terms of improving the efficiency of marketing operations and leading towards better customer engagement which ultimately results into a business success.
It’s good, but the integration with whatsapp is really poor.
What do you like best about the product?
A lot of relevant information about the customers
What do you dislike about the product?
The integration with whatsapp doesn't work properly.
What problems is the product solving and how is that benefiting you?
Provide information on customers
CDP-User Insights Simplified
What do you like best about the product?
CDP enables us to make customer centric descisions as it collates data from various marketing platforms and hence makes it easy to understand consumer behaviour
What do you dislike about the product?
Sometimes I feel it has limited integration with outside tools and this seems to be problem as we need to manually input the data.
What problems is the product solving and how is that benefiting you?
It has helped out marketing team make descision on their spend as they can see data for customers from various platforms and make plans.
Creating highly dynamic emails with ease
What do you like best about the product?
Salesforce helps us create, deploy and deliver highly personalized emails to all our recipients ensuring the email they receive is highly relevant to that person.
What do you dislike about the product?
I can't think of any downside to using Salesforce.
What problems is the product solving and how is that benefiting you?
It helps take out days and segments it to tailor our messages to the right audiences.
Salesforce review
What do you like best about the product?
Easy user interface and easy to integrate with other modules. One of the best incident manager and ticketing tools. Cloud base infrastructure and services. Low managing cost.
What do you dislike about the product?
Nothing specific however wide usage sometime results into slowness of the tool
What problems is the product solving and how is that benefiting you?
Problems related to product development updates, features update and advertisement, customer interaction and public reach.
Salesforce Marketing Cloud Review
What do you like best about the product?
Salesforce marketing cloud is the best marketing tool i have used so far, it's fully automated, we can run multiple marketing and bulk emailing campaigns at a given time. It also so suggestive markeitng as per the target audience. It's the best tool to worked with.
What do you dislike about the product?
nothing to dislike but user needs some specific training and it's expensive too.
What problems is the product solving and how is that benefiting you?
marketing campaigns, user outreach, automated leads capturing
Great product
What do you like best about the product?
Einstein predictive modeling and intelligence reports for all channels. Reporting catalogs.
What do you dislike about the product?
Cost can be expensive for small businesses.
What problems is the product solving and how is that benefiting you?
Personalized targeting. Automation. Customer segmentation.
Great CRM management software
What do you like best about the product?
It is a very useful tool to keep track of your customer database at one place & keep a note of all your previous history and conversations with them
What do you dislike about the product?
The pricing is relatively very high and it does not provide a lot of flexibility
What problems is the product solving and how is that benefiting you?
Keeping track of database & customer records. Also seamless send them any form of personalized communication
Great tool for CRM & Lead Management
What do you like best about the product?
Salesforce is a great tool to manage your entire database, track leads, & analyze different data points. It has also allowed me to tailor marketing strategies, and create highly targeted campaigns. This level of personalization has significantly improved my campaign performance and customer satisfaction.
What do you dislike about the product?
The pricing is on the high-end as compared to other similar softwares in the market
What problems is the product solving and how is that benefiting you?
Salesforce Marketing Cloud Suite has been a game-changer, simplifying my marketing efforts and saving me valuable time. Its data management capabilities have helped me gain valuable insights into customer behavior and preferences to create personalized campaigns further. It's automation tools are also very useful
Marketing cloud
What do you like best about the product?
Marketing cloud helps you to grow the market businesses in all the possible with the use of world biggest CRM you can easily grow your business, and improve the customer satisfaction.
What do you dislike about the product?
As much I know I would suggest no dislike from my side as it use the salesforce biggest CRM which can track the history of market and customers in a single platform.
What problems is the product solving and how is that benefiting you?
Salesforce marketing cloud solves all the problem related to market Wethersfield you need to improve business or customer satisfaction everything you can grow with the help of marketing cloud suite
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