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One of the best way to manage customer data.
What do you like best about the product?
Easy to use and time saving also provides many features for managing customer Data. It has good customer support.
What do you dislike about the product?
For now I didn't find anything that causes any problem.
What problems is the product solving and how is that benefiting you?
Large amount of data can be easily managed and analysed.
Excellent
What do you like best about the product?
Now I can have my customer data in just one place
What do you dislike about the product?
Sometimes is little bit slow during peak times
What problems is the product solving and how is that benefiting you?
The problem to have data in different platform
Excellent data platform
What do you like best about the product?
All the data of the customer are stored in one place
What do you dislike about the product?
Sometime is a little bit slow during peak period
What problems is the product solving and how is that benefiting you?
Now we have all the data in one place!
Achieving Customer 360 View with CDP
What do you like best about the product?
Interconnectivity across multiple customer data sources and channels to provide a unified view of customer profile and segments
What do you dislike about the product?
Limited capabilities to automate business workflows
What problems is the product solving and how is that benefiting you?
Salesforce Customer Data Platform helped us achived an integrated customer definition and hierarcy to better understand our customer base
Excellent product
What do you like best about the product?
That is possible to connect different customer database
What do you dislike about the product?
The interface I think has to be renovate!
What problems is the product solving and how is that benefiting you?
It solves the problem to have data in different database
Seems like a good way to manage customer data
What do you like best about the product?
Seems like a good way to manage customer data
What do you dislike about the product?
I didn't learn as much as I'd like during my short talk
What problems is the product solving and how is that benefiting you?
Not currently using
Dream force
What do you like best about the product?
We will all customer data in one platform
What do you dislike about the product?
Few data elements missing to get all cust
What problems is the product solving and how is that benefiting you?
It helps with customer data
Salesforce Customer Data Platform
What do you like best about the product?
Salesforce CDP is easy to use with its intuitive interface and customizable dashboards. Setup is simple, especially if you're already using Salesforce products, and their support team is excellent, offering 24/7 help and plenty of resources. It's designed for frequent use by marketing and customer service teams, providing powerful features like data unification, segmentation, and analytics. Integration with Salesforce tools and third-party apps is smooth, ensuring a seamless data experience. Overall, Salesforce CDP is a robust and user-friendly platform for managing customer data effectively.
What do you dislike about the product?
I don't have any suggestions at the moment, but I will share if I have any.
What problems is the product solving and how is that benefiting you?
Salesforce CDP addresses key challenges in data management and customer engagement, leading to a more cohesive, efficient, and effective approach to understanding and serving customers.
One place for your data
What do you like best about the product?
It brings all our data from different data warehouses into one place with OOTB connections.
What do you dislike about the product?
Updating a lot of the build items requires deletion and recreating.
What problems is the product solving and how is that benefiting you?
It combines and unifies our data from different data islands.
Unify your data
What do you like best about the product?
Great way to get single view of your customer
What do you dislike about the product?
Difficult to map data to 360 objects in cdp
What problems is the product solving and how is that benefiting you?
Unification
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