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Salesforce Data Cloud

Salesforce, Inc.

Reviews from AWS customer

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External reviews

203 reviews
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External reviews are not included in the AWS star rating for the product.


    Divya S.

Zero Copy Architecture: Effortless Snowflake Integration Without Data Duplication

  • October 19, 2025
  • Review provided by G2

What do you like best about the product?
Salesforce Data Cloud’s Zero Copy Architecture offers a powerful way to connect with Snowflake—without physically moving or duplicating data. Here's how it works and why it's a game-changer
What do you dislike about the product?
Query performance is critical and Snowflake latency is a concern.
What problems is the product solving and how is that benefiting you?
We are about to implementing it and we area still in the discovery phase


    Teja M.

Powerful Personalization, But Setup Takes Time

  • October 19, 2025
  • Review provided by G2

What do you like best about the product?
Salesforce Data Cloud unifies real-time customer data, boosting personalization and enabling faster, smarter decisions.
What do you dislike about the product?
Setup can be complex and time-consuming.
What problems is the product solving and how is that benefiting you?
Salesforce Data Cloud solves fragmented customer data by unifying it in real time. This provides a complete, accurate view that improves personalization, marketing effectiveness, and decision-making, ultimately enhancing customer engagement and business outcomes.


    Tej K.

Real-Time Data Unification for Smarter, Personalized Decisions

  • October 19, 2025
  • Review provided by G2

What do you like best about the product?
Salesforce Data Cloud unifies customer data in real time, providing a complete, up-to-date view. I like how it enhances personalization and helps drive smarter, faster business decisions.
What do you dislike about the product?
Setup can be complex and time-consuming.
What problems is the product solving and how is that benefiting you?
Unifies data for better insights and decisions.


    Higher Education

Powerful Data Insights, But Pricing Estimation Needs Clarity

  • October 18, 2025
  • Review provided by G2

What do you like best about the product?
Ability to gather insights from disparate data sources
What do you dislike about the product?
Estimating the pricing can be challenging
What problems is the product solving and how is that benefiting you?
Enables us to connect data sets


    Chemicals

Unified Customer Insights Made Easy with Salesforce Data Cloud

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Salesforce Data Cloud is how it connects data from multiple sources and gives a unified view of the customer. It’s powerful to see all that information in one place and use it for more accurate insights
What do you dislike about the product?
I really like that Data Cloud connects and harmonizes data from multiple sources, giving teams a single source of truth. It makes it easier to personalize engagement and make data-driven decisions with confidence
What problems is the product solving and how is that benefiting you?
Salesforce Data Cloud solves the problem of having disconnected data across different systems. It brings everything together into one view, so we can finally trust the data we’re using and make faster, more informed decisions


    Lavi G.

Powerful Data Unification, But Pricey and Complex for Small Teams

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
Tried Salesforce Data Cloud in a trial love how it connects multiple data sources into unified customer profiles. Real-time insights, AI-driven segmentation, and strong integration with Salesforce apps make it a powerful tool for future adoption.
What do you dislike about the product?
Pricing is steep for smaller teams. Setup is complex and demands strong data hygiene. Performance lags at scale. The UI, data mapping, and segmentation tools can feel clunky, and documentation is sometimes lacking in depth.
What problems is the product solving and how is that benefiting you?
Salesforce Data Cloud solves fragmented, siloed customer data by unifying profiles across systems in real time. You gain clearer insights, smarter segmentation, real-time activation, and stronger personalization — bridging data gaps and improving engagement.


    Manufacturing

Centralized Data Made Easy, but Salesforce Setup Still a Challenge

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
All our data is in one place; easy to land data from external sources into it.
What do you dislike about the product?
The usual Salesforce configuration headache... not as bad as other clouds though.
What problems is the product solving and how is that benefiting you?
Lots of data in different silos are now in a single location.


    Consulting

Reliable Salesforce Platform, but Pricing Needs Clarity

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
I like how it is on the trusted Salesforce platform and it is helping companies with their big data
What do you dislike about the product?
I think the pricing can be more clear. People can’t easily understand how much they will need to pay for the services
What problems is the product solving and how is that benefiting you?
It can be very expensive to store data in Salesforce. We can use data cloud to store large amounts of data


    Nishant M.

Powerful Unified Customer Profiles, but Requires Complex Data Integration

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
Data Cloud gathers and links information from all your sources like CRM, web, mobile apps, social media, emails, loyalty programs, and even external databases. It then creates a single, unified customer profile that is updated in real time.
What do you dislike about the product?
This platform demands significant data integration efforts, and expenses may rise considerably when handling large datasets or running frequent real-time queries.
What problems is the product solving and how is that benefiting you?
Automation and shared data have significantly reduced the need for manual reconciliation between systems. Workflows are now driven by accurate, unified data, which has streamlined processes and improved overall efficiency.


    Financial Services

Great Connectors and Zero Copy Data, But Needs More Zero Copy Architecture

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
Out of the box connectors, zero copy data, APIs etc.
What do you dislike about the product?
Need zero copy with more zero copy architecture
What problems is the product solving and how is that benefiting you?
End to end integration with CRM and Agentforce