Lumos
Lumos App, Inc.Reviews from AWS customer
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Associate Systems Administrator
What do you like best about the product?
Lumos is excellent at providing the team with visibility into what tools teams are using that can potentially save the organization money and making sure access is approved when requested.
What do you dislike about the product?
No dislike at the moment since the Lumos team is always making improvements based on customers' feedback. I love how quickly they follow up with any issues.
What problems is the product solving and how is that benefiting you?
Lumos is helping our organization team save money by not spending money on overlapping license usage.
Amazing software with an even more amazing team behind it!
What do you like best about the product?
I love the AppStore - Which provides a simple place for our end-users to request everything they need!
What do you dislike about the product?
Not all software has full integration (check for orphaned and dormant accounts) within Lumos, yet.
What problems is the product solving and how is that benefiting you?
It is allowing our end-users to easily see all software and apps they can have access to and allows us to keep up with dormant/orphaned accounts.
A great application to help save money and off board / onboard
What do you like best about the product?
The ability to have an app store. Also the ability to discover Shadow it as well as onboarding and off-boarding of employees.
What do you dislike about the product?
It can be a little buggy at first but their team is very responsive and able to fix things quickly as well as they are always rolling out new features.
What problems is the product solving and how is that benefiting you?
It is helping us save a lot of money by identifying unused accounts as well as giving our employees and app store to pick applications from.
Great product with a great vision to the future
What do you like best about the product?
Lumos is really just getting started. The product has visibility and data the use of this information has many applications and a lot of potential in the future. We have streamlined much of our application request and provisioning process to eliminate the use of IT staff for repetitive and mundane tasks. Overall our IT support teams are spending more time on real problems which has improved our overall productivity. On top of all that, we have a great system of record for access authorization to help meet any auditor requests. Our compliance program has improved significantly as a result of Lumos.
What do you dislike about the product?
The Lumos platform contains so much information, that there are endless use cases individual organizations may want to be able to do. Many of these are specific to the organization and may not be a benefit to all or many if in existence. While the primary functions are fantastic, some gaps are still there that when added would take the platform to 11. The Lumos team loves to hear feedback and is quick to add capabilities to address these missing parts.
What problems is the product solving and how is that benefiting you?
We had a confusing and decentralized way of provisioning applications and tracking/managing access. Much of it would be left to the teams that owned and operated specific SaaS products. Lumos allowed us to move this process to a central location and also helped push many apps into our primary IdP solution which helped improve security across the enterprise.
Recommendations to others considering the product:
Lumos is the one-stop shop for SaaS management, shadow IT detection, and application provisioning.
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