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    Lumos

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    Deployed on AWS
    Lumos is the first Autonomous Identity Platform that gives IT and security teams complete visibility and control over all identities-human and non-human-and automates access management, authorization, and governance across every system.

    Overview

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    Lumos is the first Autonomous Identity Platform that gives IT and security teams complete visibility and control over every identity and their access across all applications-automatically. Today's enterprises manage an average of 650+ apps and face a 50x increase in both human and non-human identities. Traditional tools-manual reviews, scattered dashboards, endless tickets-can't keep up. Lumos unifies your identity landscape into one intelligent platform that discovers, analyzes, and governs access at scale.

    - Full Visibility Across Your Stack
    See every user, app, and entitlement-who has access, when it was granted, and how often it's used. Lumos connects to SaaS, cloud, HR systems, and on-prem to eliminate blind spots and
    support real-time decision-making in minutes, rather than months or years.

    - Autonomous Policy Management
    Powered by Albus AI Agent, Lumos continuously analyzes attributes and usage to recommend policies with document-backed reasoning. It enforces least-privilege access dynamically, revoking unused access without manual work.

    - End-to-End Lifecycle Automation
    Automate full identity lifecycle with provisioning, transitions, and deprovisioning across every app and system. New hires get the right tools on day one, and leavers are fully offboarded without gaps or risk.

    - Continuous Risk Monitoring
    With Albus, detect orphaned accounts, excessive permissions, and compliance violations. Dashboards, audit-ready reports and alerts keep security teams ahead of threats with the ability to act instantly.

    - SaaS License & Spend Optimization
    Auto-discover shadow IT and identify unused apps, overlapping tools, and inactive licenses. Lumos helps teams cut costs, reduce SaaS bloat, and shrink the attack surface-without spreadsheets or guesswork.

    - Self-Service Access
    Employees request access directly via Lumos AppStore or Slack/Teams. Approved requests are auto-fulfilled-cutting down IT tickets and boosting productivity from day one.

    Lumos modernizes your identity governance with a dynamic, event-driven model. Access policies adapt and evolve with your org, roles, and risk profile-without constant tuning. Get right-sized roles and rules with up-to-date attributes, usage metrics and org changes. With Lumos, gain full visibility, enhance security, and boost productivity - all in one platform.

    Highlights

    • The Future of Identity Governance: Only platform with real-time visibility into "who has access to what"- and when it was last used. AI-enforced access policies ensure the right access, at the right time based on least-privilege principles.
    • Autonomous Identity at Scale: Govern every identity across every system-on autopilot. Cut through access sprawl, reduce security risk, and improve operational efficiency.
    • Effortless Operations: Deploy 7x faster than legacy systems with end-to-end automation of identity workflows. Get full integration coverage across your tech stack and give users the access they want in minutes-not days. Drive down security risks, boost productivity and complete your access reviews faster-without manual intervention.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Lumos Core Platform
    Lumos Core Platform (250 Users)
    $27,000.00

    Additional usage costs (2)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    add_year
    Additional User Per Year
    $180.00
    add_hour
    Additional User Per Hour
    $0.0205479

    Vendor refund policy

    All fees are non-refundable and non-cancellable except as required by law.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Email support services are available from Monday to Friday. support@lumos.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    54 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Isaac M.

    Love the product

    Reviewed on May 05, 2025
    Review provided by G2
    What do you like best about the product?
    The amount of time it saves my team with app requests.
    What do you dislike about the product?
    I can be tedious to configure but overall works well.
    What problems is the product solving and how is that benefiting you?
    Luos solves app access requests and automations.
    Claudia Marlene C.

    I love this tool as it allows me to be more productive

    Reviewed on Apr 19, 2025
    Review provided by G2
    What do you like best about the product?
    It’s easy to use, you can manage all the areas proposed, very smart and adaptable to any field, amazing job lol you should use in a daily basis !

    Let’s keep this together.
    What do you dislike about the product?
    At this point there is nothing I don’t like as it has everything I’m looking for.
    What problems is the product solving and how is that benefiting you?
    Gives me the tools I need to be efficient, productive, and solve any problems it might arise in my work area
    Jeffrey U.

    What Could Be Great is slightly behind

    Reviewed on Apr 16, 2025
    Review provided by G2
    What do you like best about the product?
    Online Support is probably the best thing about Lumos and that its easy to find an online community for each of the products offered.
    What do you dislike about the product?
    Having to go through technical support is very annoying in most cases.
    What problems is the product solving and how is that benefiting you?
    There are constant users that I have to onboard and deal with so the Identity process is very important and what I use the most.
    Computer & Network Security

    Lumos helps us get out of our own way

    Reviewed on Sep 13, 2023
    Review provided by G2
    What do you like best about the product?
    We have automated hapiness.

    Typically, policies and procedures are required to get a workforce to do what is best for both themselves and the business. Access requests in particular would normally be maintained through a ticketing system with back and forth between a service desk. A carrot and stick approach, wherein the team would spend as much time trying to pull the different players in a given interaction together, as we would executing the tasks of ticket hygeine and access provisioning. People trying to circumvent this process get repremanded or may even be fired.

    With Lumos our end users request what they need, what level of access they think they need, and for the duration of that access. Approvals go to the appropriate stakeholders/business units. The fastest method of getting what someone needs is now Lumos. Circumventing this process is slower, as users would need to set up accounts, licensing, etc.

    This ease of use to follow the policy as well as the procedure can only be called a "carrot and carrot" approach.

    Lumos has allowed us to transform and modernize. Lumos is great, and evolving for the better all the time. This product is no different than any other initiative that makes an impact. Lumos is going to bring a lot to the table - you are going to need to bring the enthusiasm and desire to evolve. Once you understand how to hook into different platforms and drive the automation, it is amazing.
    What do you dislike about the product?
    There is nothing I dislike about Lumos. It is an incredible product.
    What problems is the product solving and how is that benefiting you?
    Lumos has streamlined our most tedious and typically stagnant tickets.
    Carlos F.

    Lumos helps to expedite and streamline the User Access Review portion of compliance requirements

    Reviewed on Aug 22, 2023
    Review provided by G2
    What do you like best about the product?
    Lumos is a great tool for a variety of reasons but what I like best about it is its ease of deployment and use which generates a high adoption rate for users. Makes IT support lives easier via the adoption of the AppStore and makes GRC folks very happy when it comes to show supporting evidence during audits.
    What do you dislike about the product?
    I don't have anything I dislike about this product. It's purpose built for what it does and it hits the mark.
    What problems is the product solving and how is that benefiting you?
    Lumos solves the problem of performing regular user access reviews in a way that is highly adoptable by the user population. It also helps create a one stop shop for folks to get their software.
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