Lumos
Lumos App, Inc.Reviews from AWS customer
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Love the product
What do you like best about the product?
The amount of time it saves my team with app requests.
What do you dislike about the product?
I can be tedious to configure but overall works well.
What problems is the product solving and how is that benefiting you?
Luos solves app access requests and automations.
I love this tool as it allows me to be more productive
What do you like best about the product?
It’s easy to use, you can manage all the areas proposed, very smart and adaptable to any field, amazing job lol you should use in a daily basis !
Let’s keep this together.
Let’s keep this together.
What do you dislike about the product?
At this point there is nothing I don’t like as it has everything I’m looking for.
What problems is the product solving and how is that benefiting you?
Gives me the tools I need to be efficient, productive, and solve any problems it might arise in my work area
What Could Be Great is slightly behind
What do you like best about the product?
Online Support is probably the best thing about Lumos and that its easy to find an online community for each of the products offered.
What do you dislike about the product?
Having to go through technical support is very annoying in most cases.
What problems is the product solving and how is that benefiting you?
There are constant users that I have to onboard and deal with so the Identity process is very important and what I use the most.
Lumos helps us get out of our own way
What do you like best about the product?
We have automated hapiness.
Typically, policies and procedures are required to get a workforce to do what is best for both themselves and the business. Access requests in particular would normally be maintained through a ticketing system with back and forth between a service desk. A carrot and stick approach, wherein the team would spend as much time trying to pull the different players in a given interaction together, as we would executing the tasks of ticket hygeine and access provisioning. People trying to circumvent this process get repremanded or may even be fired.
With Lumos our end users request what they need, what level of access they think they need, and for the duration of that access. Approvals go to the appropriate stakeholders/business units. The fastest method of getting what someone needs is now Lumos. Circumventing this process is slower, as users would need to set up accounts, licensing, etc.
This ease of use to follow the policy as well as the procedure can only be called a "carrot and carrot" approach.
Lumos has allowed us to transform and modernize. Lumos is great, and evolving for the better all the time. This product is no different than any other initiative that makes an impact. Lumos is going to bring a lot to the table - you are going to need to bring the enthusiasm and desire to evolve. Once you understand how to hook into different platforms and drive the automation, it is amazing.
Typically, policies and procedures are required to get a workforce to do what is best for both themselves and the business. Access requests in particular would normally be maintained through a ticketing system with back and forth between a service desk. A carrot and stick approach, wherein the team would spend as much time trying to pull the different players in a given interaction together, as we would executing the tasks of ticket hygeine and access provisioning. People trying to circumvent this process get repremanded or may even be fired.
With Lumos our end users request what they need, what level of access they think they need, and for the duration of that access. Approvals go to the appropriate stakeholders/business units. The fastest method of getting what someone needs is now Lumos. Circumventing this process is slower, as users would need to set up accounts, licensing, etc.
This ease of use to follow the policy as well as the procedure can only be called a "carrot and carrot" approach.
Lumos has allowed us to transform and modernize. Lumos is great, and evolving for the better all the time. This product is no different than any other initiative that makes an impact. Lumos is going to bring a lot to the table - you are going to need to bring the enthusiasm and desire to evolve. Once you understand how to hook into different platforms and drive the automation, it is amazing.
What do you dislike about the product?
There is nothing I dislike about Lumos. It is an incredible product.
What problems is the product solving and how is that benefiting you?
Lumos has streamlined our most tedious and typically stagnant tickets.
Lumos helps to expedite and streamline the User Access Review portion of compliance requirements
What do you like best about the product?
Lumos is a great tool for a variety of reasons but what I like best about it is its ease of deployment and use which generates a high adoption rate for users. Makes IT support lives easier via the adoption of the AppStore and makes GRC folks very happy when it comes to show supporting evidence during audits.
What do you dislike about the product?
I don't have anything I dislike about this product. It's purpose built for what it does and it hits the mark.
What problems is the product solving and how is that benefiting you?
Lumos solves the problem of performing regular user access reviews in a way that is highly adoptable by the user population. It also helps create a one stop shop for folks to get their software.
RBAC on Steroids
What do you like best about the product?
Lumos has been a great tool in our arsenal to implment organization wide role based access. Even with SSO solutions this remains an issue with startups to manage access. Lumos saw the clear gap and built a great solution. It also helps us discover shadow apps and bring visibility to IT spend. Lumos team has been great to work with as well.
What do you dislike about the product?
They are on the right path to solve the access control issues. I wish to see more integrations with commonly used SaaS apps.
What problems is the product solving and how is that benefiting you?
Lumos is helping us to establish role based access and centralize SaaS usage across the organization.
Clarity with your SaaS tech stack
What do you like best about the product?
Lumos makes our tech stack stance clearer and boosts confidence in processes prone to human errors. The team is also always willing to work towards a better product.
What do you dislike about the product?
We're just starting our journey so not much to report yet.
What problems is the product solving and how is that benefiting you?
Lumos solves a few business problems including a single pane of visibility into SaaS spend, reducing redundancy/duplication, optimizing SaaS spend, and reducing risk around human error in operational tasks.
The Enterprise App Store for Your Business
What do you like best about the product?
Lumos is an amazing product with an awesome team behinds the scenes that demostrated a world class experience from the intial demo calls, to the scoping/requirements, to the technical details, and down to the full onboarding experience. I highly recommend exploring Lumos as a viable option to meet your business' self-service app store needs.
What do you dislike about the product?
So far that platform is proven to be successful and met our key requirements established with the Lumos team. To the best of my knowledge, the product is performing as expected.
What problems is the product solving and how is that benefiting you?
Lumos offers our internal stakeholders an efficient way to self-service their application needs. The product allows our team to capture the appropriate approvals through multiple channels.
Everything starts with an excellent support
What do you like best about the product?
The tool definitely does what it says. You can create a plain GUI to automate many processes like sharing company apps with your staff and approving requests quickly by managers. Meanwhile, it also helps to handle license management so you can save money.
Even all these features are good but there are more tools on the market as well. The beauty of the Lumos is its support team behind it. They don't only try to sell their software to you so you can use the app feature. They help you to get what you need even if it requires customization to achieve your goal.
Feel like a team is helping you behind.
Even all these features are good but there are more tools on the market as well. The beauty of the Lumos is its support team behind it. They don't only try to sell their software to you so you can use the app feature. They help you to get what you need even if it requires customization to achieve your goal.
Feel like a team is helping you behind.
What do you dislike about the product?
There is a learning curve, to understand how it works. Even if there is a team to help you, you need to spend some effort to understand their software, so you can best of it.
What problems is the product solving and how is that benefiting you?
- It helps users to get access to company apps in a more friendly way compared to boring Service Now tickets.
- It also helps to manage licensing by lowering the cost of unused licenses.
- It also helps to manage licensing by lowering the cost of unused licenses.
Lumos encapsulates SaaS in an elegant way
What do you like best about the product?
They have captured the most important aspects of SaaS management (Access reviews, SaaS user/license management and Savings reporting).
What do you dislike about the product?
Some features are immature, like the savings reporting, however they are working to improve their product and have been true to their roadmap so far.
What problems is the product solving and how is that benefiting you?
Primarily visilibity into the SaaS estate, but management, reviews and provisioning as well.
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