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Reviews from AWS customer

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531 reviews
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    Kyu K.

Super fast sync and user friendly

  • December 14, 2022
  • Review provided by G2

What do you like best about the product?
sharing easy link - but would love to see if I can share it with folks that dont have Lucid
What do you dislike about the product?
I would love to share links with folks that dont use Lucid
What problems is the product solving and how is that benefiting you?
easy sync and better collaboration tool


    Bobby G.

A fantastic way to have a cloud based filesystem while allowing user to stay remote.

  • December 14, 2022
  • Review provided by G2

What do you like best about the product?
I like the idea that we can have a cloud filesystem that mounts just like any NAS. It also provides great ability to mount in cloud computing to minute data without the hinder of on-prem to cloud networks.
What do you dislike about the product?
Sometimes we feel we are on the bleeding edge and are just a test case for new features and bugs. We feel a lot of the growing pains of being early adopters. Example: 2.0 upgrade.
What problems is the product solving and how is that benefiting you?
It allows all 200+ users to work remotely but on a commonly shared filesystem just like they would be with a shared filesystem that would be located on-prem without any third party syncing features.


    Richard L.

Transformed our remote workflow

  • December 13, 2022
  • Review provided by G2

What do you like best about the product?
The simplicity/ease of use to manage for our administration. It is able to use the full speed of users bandwidth and is not relying going through a vpn etc like our previous remote workflows
What do you dislike about the product?
Downsides would be trying to have hydrid setups where users are back in the studio under the same roof while others are remote. There is no simple setup for that.
No out of the box 2factor authentification for users unless your company already uses Okta or the other option.
What problems is the product solving and how is that benefiting you?
The ability to have full remote artists using the same server without the bandwidth limitations of our own in house systems.
Artists can work from the lucid mount without the worry of having to remember to copy their files to our server after working (which was the case previously)


    Media Production

Easy to Use in Post workflow

  • December 13, 2022
  • Review provided by G2

What do you like best about the product?
Easy to set up. I am a new employee with this company and the setup process was easy to get through.
What do you dislike about the product?
Tech support response times. I know our assistants have sent tech support questions and it takes them a few days to get a response.
What problems is the product solving and how is that benefiting you?
Working completely remotely with a team of 18 handling large production files. Easy for all to access and work in real time.


    stacy e.

Easy to use, super convenient

  • December 13, 2022
  • Review provided by G2

What do you like best about the product?
The Cost, Lucid gives you a large selection of options and flexibility. I'm a big fan.
What do you dislike about the product?
There is not currently a way to see the progress of the files that you are pinning, and it makes predicting when you can work, much harder. You also can't be logged into multiple files spaces at once.
What problems is the product solving and how is that benefiting you?
The ability for our youtube video content team to work from home and edit videos - huge help during the pandemic


    Electrical/Electronic Manufacturing

Easy to find files

  • December 09, 2022
  • Review provided by G2

What do you like best about the product?
The search function has been the most helpful. Also being able to Copy links to a file location and send immediately to someone.
What do you dislike about the product?
Seems like you need very fast reliable internet for it to work at it's best.
What problems is the product solving and how is that benefiting you?
The capability to search for files.


    Rob L.

A huge leap for cloud video workflows

  • November 23, 2022
  • Review provided by G2

What do you like best about the product?
This is a game-changer if you have a remote video or design team. Being able to open projects, and stream files in real-time has changed the way our team works. It's an amazing program and I highly recommend it. The pricing is affordable, especially in the pay-as-you-go model.
What do you dislike about the product?
I'd like a little more insight into what is cached (pinned) and what is not.
Still dependent on your team members' internet connection.
It has issues occasionally with Canon RAW codecs.
What problems is the product solving and how is that benefiting you?
This helps us
1. Stay organized in a remote workflow
2. Allows granular access control of folders
3. Removes the need to "download" files, especially from google drive where everything would need to be zipped
4. Immediate access to our creative assets and know that they are always backed up to the cloud


    Kristen W.

A Lucid Fan

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
The best part of using Lucid is the relatively seamless file-sharing and version-syncing capabilities. The fact that Lucid operates like any other hard drive makes it easy for all team members to understand and organize.
What do you dislike about the product?
Some of Lucid's connectivity issues and general system glitches make it hard to maintain a seamless workflow. Its tendency to disconnect when in the middle of projects and occasional upload issues make it an imperfect application. But with these issues remedied, I would easily recommend the software 10/10.
What problems is the product solving and how is that benefiting you?
They seem to be working on their internet upload speeds and general connectivity issues, helping smooth the workflow across my team and others. Lucid also seems to be disconnecting less frequently, which is a bonus.


    Broadcast Media

Grateful for Lucid Link

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
I like that you can work in the cloud service. It has made transferring and working on documents so much easier and so helpful.
What do you dislike about the product?
The metadata checks, and I wish there was a way for it calculate its controls automatically without having to check the internet speed.
What problems is the product solving and how is that benefiting you?
The speed of which it updates is perfect.


    Yuri C.

LucidLink Provides the Best in Remote Workflow

  • November 21, 2022
  • Review provided by G2

What do you like best about the product?
The speed - everything is handled on the back-end, so the end-user experience is incredibly simple. Incredibly reliable, even during outages, I've never lost any files. The persistent updates work without bogging the system down so accessing files is just like accessing your hard drive.
What do you dislike about the product?
Having more administrative options through the site would help. While it works, having more fluidity between workspaces could help.
What problems is the product solving and how is that benefiting you?
Fast access to large amounts of data is unrivaled to Dropbox, Google Drive, and certainly FTP. This is the future of remote integration.