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    LucidLink - Business

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    Sold by: LucidLink 
    Deployed on AWS
    Collaborate everywhere, instantly with LucidLink. Empower your team to access, edit and share files of any size in real time, without syncing or downloading. With seamless setup, familiar workflows and zero-knowledge encryption, LucidLink frees your team to collaborate without limits.

    Overview

    LucidLink is the storage collaboration platform that frees creative teams to work together from anywhere. With a single shared filespace protected by zero-knowledge encryption, your team can instantly and securely access, edit and share projects of any size.

    Combining the ease of a local drive with the power of the cloud, LucidLink gives you on-demand access to your files. Now you can get straight to work without downloading, syncing or versioning disasters.

    Spotify, Paramount, Adobe and creative teams worldwide have used LucidLink to 5x productivity, access the best talent globally and free their people to focus on creating. Discover more at LucidLink .

    Highlights

    • Instant collaboration, anywhere - Work together in real time with instant, secure access to your files, no matter where your team is. Say goodbye to syncing and downloading delays - access, edit and share files of any size as if they're stored on a local drive.
    • Seamless integration & effortless setup - Get up and running in minutes with a platform that works with your existing tools and workflows. No need for new hardware, IT assistance or extensive training - just effortless collaboration from day one.
    • Protection for all your projects - Enjoy peace of mind knowing zero-knowledge encryption ensures your files are protected every step of the way. Permission controls mean only you and your chosen collaborators can access your data, wherever you're working.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    LucidLink - Business

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (1)

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    Dimension
    Description
    Cost/month
    Business user
    The cost per workspace member is $32/month - and includes 400 GB of shared storage and Business features. Ideal for up to 25 members and 10 TB of storage.
    $32.00

    Additional usage costs (2)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    overage_users
    Members
    $32.00
    overage_storage
    Storage (in GB)
    $0.08

    Vendor refund policy

    We do not provide refunds. Refunds are only issued at the company's discretion and may be granted in cases of billing errors or service issues. Refunds are not provided for partial months of service or unused storage. You can contact our billing support team at billing@lucidlink.com .

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Standard Support availability is 24x5 (Mon-Fri).
    *The weekend is from Saturday 0:00 UTC to 0:00 UTC Monday (2:00AM EEST, 6:00PM CST, 9:00AM AEST).
    Email: support+ticket@lucidlink.com 
    Email: support+ticket@lucidlink.com 
    Email: support+ticket@lucidlink.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    472 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Lucy O.

    Very useful but difficult to handle

    Reviewed on Jun 29, 2025
    Review provided by G2
    What do you like best about the product?
    It is an extremely useful tool for remote professional teams that need immediate access to resources and project folders, as it updates in real-time. This, combined with the plugin you can install through Creative Cloud, which blocks the permission to edit when someone else has the project open and prevents it from being corrupted. In general, Lucidlink has helped speed up some processes within my company, in addition to serving as a storage place for important resources; therefore, it is a tool we use daily for our organization. Best of all, it was not difficult at all to migrate from our previous storage program to Lucidlink, being able to make the change in just 1 day.

    Additionally, Lucidlink's technical support responds quickly and solves problems efficiently.
    What do you dislike about the product?
    Mainly, a lot of vital information for the smooth and trouble-free use of Lucidlink is somewhat hidden or difficult to understand for an average person. For example, for many months my team had problems with cache storage space: despite believing they had unpinned all the files they weren't using, they kept seeing that they had 100GB occupied, and they had no choice but to keep increasing and increasing the cache space infinitely. When they went online to look for solutions, they couldn't find them or simply didn't understand the steps, as many technical terms are used.

    Both this and the way to view the list of pinned files, or clearing the cache, are vital actions that the average user should be able to perform without the need for extensive research and technical knowledge.
    What problems is the product solving and how is that benefiting you?
    Lucidlink solves problems such as waiting times to receive a file, or not having access to projects when the owner is not active. This helps me complete tasks more efficiently and also be more at ease when I'm off work hours, because I know that if necessary, another colleague can make adjustments to my projects if needed.
    Also, being part of a company dedicated to creating advertisements for various clients (each with a different aesthetic), it is very useful to have access to the resources of other editors who work with the same client as I do, because I can not only reuse some of their creations, but also understand their workflows and techniques to learn and apply them myself.
    Karolyne F.

    An excellent resource to be able to work from anywhere in the world

    Reviewed on Jun 26, 2025
    Review provided by G2
    What do you like best about the product?
    The ease with which you can share files in real-time with your entire team from anywhere in the world. I use it daily for my work and I think it's the best option for working remotely. It is very easy to use, you just need a good internet connection.
    What do you dislike about the product?
    Occasionally, the connection fails for a few seconds despite having good internet, but since I have the files pinned, I don't have any problems.
    What problems is the product solving and how is that benefiting you?
    LucidLink helps me a lot to access files from the cloud that I work with daily. I can be editing a video in Premiere and then pass it to my colleague in Argentina, without any problem.
    Renzo M.

    Edit in LucidLink

    Reviewed on Jun 26, 2025
    Review provided by G2
    What do you like best about the product?
    Real-time collaboration: It's the closest thing to having a NAS or physical server, but entirely in the cloud. Perfect for distributed teams.

    Immediate access to files: You can start editing almost instantly, without having to download all your footage.

    Seamless integration with professional workflows: Ideal for Adobe Premiere, DaVinci Resolve, and After Effects, as long as everything is working properly.
    What do you dislike about the product?
    Total dependence on an internet connection: If the connection fluctuates or drops, the project may become inaccessible, disrupting the workflow.

    Adobe Issues: In some cases, Premiere or After Effects may not properly recognize files or may throw errors when opening the project, which can be frustrating during critical delivery times.
    What problems is the product solving and how is that benefiting you?
    LucidLink is solving one of the biggest problems in collaborative editing: fast, organized access to large files without needing to be physically on the same local network.
    Traditionally, working as a team meant sharing hard drives, using expensive servers, or relying on long transfers with services like WeTransfer or Google Drive. This created clutter, duplicates, downtime, and complicated logistics.

    With LucidLink, all of that is simplified: files are available in real time to all team members, as if they were on the same computer, without having to download them completely. This has allowed me to start editing immediately, work with other editors remotely, and keep the entire project synchronized and organized.

    The main benefit is that it speeds up the workflow and allows me to focus more on editing than on technical logistics, which is key in projects where time is limited and the volume of files is high. In short, LucidLink turns the cloud into a real work tool, not just a storage tool.
    Marketing and Advertising

    LucidLink: Effortlessly Powers Remote and Hybrid Teams

    Reviewed on Jun 25, 2025
    Review provided by G2
    What do you like best about the product?
    What I like best about LucidLink is how seamlessly it transforms cloud storage into something that feels completely local. I can stream massive files, like 4K video or high-res design assets, instantly, without waiting for downloads or syncs. It’s a total game-changer for remote and hybrid collaboration. Our entire team, whether they’re across the office or across the world, can work on the same files in real time without any lag. It’s like having a global shared drive that actually works. On top of that, the zero-knowledge encryption gives us real peace of mind - we know our sensitive data is secure without sacrificing speed or usability. LucidLink has truly made our workflows faster, smoother, and more collaborative than ever.
    What do you dislike about the product?
    Occasionally, performance can depend on internet bandwidth - so if you're on a slower connection, large file streaming might lag a bit. But that’s more of a network issue than a LucidLink issue, and overall it still performs better than any other solution we've tried.
    What problems is the product solving and how is that benefiting you?
    LucidLink is solving one of the biggest challenges in modern remote collaboration - fast, secure access to large files without needing to download or sync them. Before LucidLink, we were constantly dealing with slow file transfers, version control issues, and the limitations of traditional cloud storage systems. Now, our entire team can work on massive files in real time, from anywhere in the world, as if they were stored locally. It’s streamlined our workflows, eliminated delays, and made remote and hybrid collaboration feel effortless. On top of that, LucidLink’s zero-knowledge encryption gives us the confidence that our data is secure without compromising performance. The result is faster turnaround times, more efficient teamwork, and a lot less stress.
    Marioly S.

    Correct workflows

    Reviewed on Jun 21, 2025
    Review provided by G2
    What do you like best about the product?
    It allows me to work in a team easily and increases productivity in workflows due to its easy access.
    What do you dislike about the product?
    Sometimes it is a bit slow when it comes to uploading and downloading files.
    What problems is the product solving and how is that benefiting you?
    Slow upload and download of files, especially the larger ones.
    View all reviews