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531 reviews
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    Marketing and Advertising

A great service

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
It's reliable, super intuitive, and allows us to work anywhere.
What do you dislike about the product?
I don't dislike anything about LucidLink!
What problems is the product solving and how is that benefiting you?
Our team can transfer footage easily to all our editors and it makes project handoffs a breaze. Editing remotely is also a great feature when travelling.


    Marcus D.

Amazing application!

  • July 04, 2024
  • Review provided by G2

What do you like best about the product?
I had been using LucidLink for a while now, and the thing I love most about it is the ability to have shared filespace, so I can collaborate with people in several different countries easily and without fuss - everything is synced in real-time as well. The security that LucidLink pledges is great as well - only I should be able to access my own files, and no-one else. For those reasons, I have used LucidLink all the time - thank you!
What do you dislike about the product?
Nothing - I love the application very much - thank you so much!
What problems is the product solving and how is that benefiting you?
LucidLink has allowed me to collaborate like I haven't been able to before, with people all over the world, on files in real-time. It's really been a game-changer, and has allowed me to complete large projects much more quickly. Thank you!


    Tracey D.

Lucid Link Storage

  • March 20, 2024
  • Review provided by G2

What do you like best about the product?
The Plan options and selections. You can pick how much storage you want to use.
What do you dislike about the product?
Not as user friendly as I thought. The sign in process and getting to the folder that you want.
What problems is the product solving and how is that benefiting you?
Big file storage over 5TB.


    Media Production

LucidLink

  • March 19, 2024
  • Review provided by G2

What do you like best about the product?
Very easy to use and fast remote editing.
What do you dislike about the product?
There is nothing I dislike about LucidLink.
What problems is the product solving and how is that benefiting you?
Editing videos remotely and storing data because it allows me to work from anywhere.


    Motion Pictures and Film

It is a game-changer for Adobe Premiere Editors

  • March 19, 2024
  • Review provided by G2

What do you like best about the product?
LucidLink really is seamless for file-sharing within an Adobe Premiere workflow, especially to leverage the power of Productions in a remote environment. Acts just like a local attached drive. The quasi-streaming works just as advertised, you barely ever know that you are working with remote files. It's that fast and nearly-invisible. Combining it with Premiere's proxy workflow (and selecting a small enough proxy format) allows even team members on slow systems to collaborate effectively. There are flexible ways to work. The basic plan is incredibly inexpensive for what it offers.
It takes some thoughtfulness to plan your backup strategies, as LucidLink becomes your source of "truth" for all your media. The tutorial videos are excellent but sometimes hard to find the one that speaks to your need. Tech support is excellent.
What do you dislike about the product?
I did run into three issues you should be aware of (Tech support is working with me on this).
1. If you are on a Mac and have filenames that have illegal characters in Windows (question marks, trailing blanks, etc.) LucidLink will give an error and stop uploading your files. You have to manually find each illegal file on your local drive and then re-do the upload. There is a way to turn this illegal charactor restriction off, but that would not be advised in a cross-platform Mac/Win collaboration.
2. The basic plan uses a backend cloudserver vendor that sometimes speed-throttles the initial upload if you have a lot of large video files. It's not at all an issue for editing, just for the first-time upload of assets. Either upload overnight or jump to the next service tier, which tech support tells me doesn't have that issue.
3. I ran into a problem where a few folders did not fully upload to LL during initial upload. Missing files in LL, but no error messages. Tech Support says that's not normal and we are working on the issue. I ended up manually comparing folder sizes and uploading the individual files within any folders that had not fully uploaded.
What problems is the product solving and how is that benefiting you?
Vastly streamlines remote collaboration with video editing team, avoiding having to share hard drives and/or manage potential asset conflicts. Unleashes the power and flexiblity of Adobe Premiere Pro's built-in collaboration features.


    Legal Services

LucidLink - High quality high reliability service

  • March 19, 2024
  • Review provided by G2

What do you like best about the product?
LucidLink is an easy to set-up and easy-to-use filespace system. We use it to host a vast amount of always-available files in a live environment and to backup the same. We have never faced any downtime. The files are accesible natively and we have never had latency or reliability issues. I would strongly recommend LucidLink,
What do you dislike about the product?
Nothing to dislike so far. Everything works as promised
What problems is the product solving and how is that benefiting you?
Reliable environment for massive cloud storage at an incredible price. It solves a lot of problems for my business.


    Kayton T.

LucidLink for remote team is an excellent solution

  • March 19, 2024
  • Review provided by G2

What do you like best about the product?
The client that caches files makes the perception that the network and file access if fast for those using LL.
What do you dislike about the product?
Better backup options are needed, requiring on-premise storage to ensure backup reliability.
What problems is the product solving and how is that benefiting you?
Network latency for remote users accessing files.


    Media Production

An awesome solution for video editing

  • March 19, 2024
  • Review provided by G2

What do you like best about the product?
The fact I can have rushes uploaded from an international location and useable and editable directly in Premiere Pro in another country or location is game-changing. It's become an integral part of our production workflow, allowing us to share footage and projects with remote editors instantly. Featuring robust user settings you can give access to individual projects or groups of edits to the people who need them with the flexibility to update permissions on the fly. It's super easy to integrate LucidLink into your production workflow and if you have any issues their customer support is second to none, we've always got someone on hand to help us navigate any issues we've faced. With its ease of implementation, you'll be sure to use this system all the time, not just for one-off projects as the backbone of your production studio.
What do you dislike about the product?
Its quite hard to fault the system, the only downfalls you'll face are based on the internet connection you have however Lucid has some inbuilt features that work in the background to minimise the impact these bottlenecks would have on using the system.
What problems is the product solving and how is that benefiting you?
Being able to deploy remote editors on any active project is so liberating. Not having to courier drives saves so much on cost of hardware and transportation, you can add an editor to the project space and within two emails they're up an running on a project saving time and money.


    Colin S.

LucidLink reduces complexity and ensures security

  • March 17, 2024
  • Review provided by G2

What do you like best about the product?
I like that LucidLink takes care of all the heavy lifting in terms of setting up a robust cloud sharing platform. I literally install and work. It can't get any simpler
What do you dislike about the product?
I dislike nothing about the platform, I just wish more people were using it so collaboration would be eaiser for new users to trust.
What problems is the product solving and how is that benefiting you?
Sharing live video editing isn't reliable with other cloud storage solutions. LucidLink streamlines the sharing of large video assets with ease.


    Media Production

Fantastic solution!

  • March 16, 2024
  • Review provided by G2

What do you like best about the product?
The most critical thing about LucidLink is that it give us one point of contact for our footage and edit project. It solves the biggest logistical headache when it comes to using remote workers on our projects. Not far behind is the security of knowing that we don' t have to send our footage out and we can control who has access to projects.
What do you dislike about the product?
The only issues we have with LucidLink are related to quality of internet access to projects. Unfortunately we are at the mercy of users internet access, and while it is better than a lot of systems, we still have to navigate the inconsistent service layer for each user.
What problems is the product solving and how is that benefiting you?
As stated right at the top, the biggest solve is that it gives us one point of contact for our projects. The security of not having to send our footage out is also very useful.