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Reviews from AWS customer

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531 reviews
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External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

Portable NAS

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
I love the flexibility of connecting to storage like a NAS and the speeds are noticeable.
What do you dislike about the product?
Downside is pricing per person after 5 people and the UI could have additional information/settings.
What problems is the product solving and how is that benefiting you?
Allowing people to work collaboratively while out of office and not impacting their personal time at home.


    Marketing and Advertising

I was having difficulty getting an editor set up on our LucidLink filespace

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
The fact that I can upload assets to LucidLink and give access to remote editors and they can start work immediately without the need to download any assets is amaing.
The ability for real-time in the cloud editing is a game changer for me and my team.
What do you dislike about the product?
Slightly clunky install especially on M2 macs, but the instructions from Lucid on how do it are clear and easy to follow.
What problems is the product solving and how is that benefiting you?
The ability to have true in the cloud real time editing


    Kim C.

Game-Changer for Collaboration and Convenience

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
It's pretty straightforward! I like how simple it is and how fast my other coworkers can access things that I upload in seconds!
What do you dislike about the product?
Not sure if it's a LucidLink issue, but when we use it on a Windows computer, sometimes it doesn't let us change the name unless we completely restart the computer, but this only happens on Windows, so it's a little annoying. But other than that, it's great!
What problems is the product solving and how is that benefiting you?
The most significant issues were the time-consuming processes of downloading and sharing files, especially large ones, which became even more challenging when working collaboratively with a team. These tasks used to slow down our workflow and create unnecessary frustration.


    Jimi C.

Lucid Link is a game changer

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
Lucid Link allows my colleagues and I to work remotely seamlessly across Premiere projects. With minimal lagging and fast uploading/downloading.
What do you dislike about the product?
Everything seems great so far, lots of updates and tech support.
What problems is the product solving and how is that benefiting you?
Sharing Premiere projects remotely with multiple editors


    Marketing and Advertising

Positive with some frustrations

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
Being able to easily mount and not have to think about it. initial implementation was easy
What do you dislike about the product?
issues around unexpected overages due to not being able to accurately see usage.

not free updgrading to new versions so early adopters have to take the financial burden of progress.

Detailed access and Security logs and MFA should be standard
What problems is the product solving and how is that benefiting you?
Cental hosting of rushes
Removes the need for an ofice server
makes things more secure
Note: the "cut from the cloud" option never became viable and most users have to download rushes locally


    Jesus O.

Good solution, can be improved upon

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
The easiest type of installation on any device, the business model.
What do you dislike about the product?
The integration with other software is not the best, scheduling routines for moving folders and speeding up files.
What problems is the product solving and how is that benefiting you?
the storage for videosurveillance.


    Publishing

Changed workflow for the best

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
I love how easy it is to acess files remotely and across multiple users. This has sped up our production timeline and means our team operates more efficiently. We use LucidLink daily in our office and I can't imagine a world where we'd go back to our old system.
What do you dislike about the product?
If your internet connection isn't fantastic, LucidLink can feel a little slow, but it is certainly still usable. Installing was easy for the most part, but required some knowledge surrounding updating security protocol on MacOS.
What problems is the product solving and how is that benefiting you?
LucidLink allows our team to access files remotely and seamlessly


    Kenneth D. C.

The BEST Cloud Based Editing Solution.

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
As an editor who's worked on platforms from Avid, Final Cut Pro and Adobe Premiere for almost 2 decades and someone who has used a NAS and SAN system for storage for projects/Videos, I can honestly say that Lucid has been the most pleasant experience. It's fast! For how it works it's extremely fast and reliable. Knowing that all my footage and assets are secured in the cloud and that my entire team has access to all my files in real time is amazing and helps with collaboration. Lucid Links team of engineers and editors have helped make the transition to their platform painless and easy. They also have been there along each step of the way. I can't recommend them enough to any post house or editors looking for a cloud based editing and file storage solution!
What do you dislike about the product?
I haven't found to many downsides. There was a hack that happened not long ago where we were not able to connect to Lucid but they quickly resolved it and kept our entire team informed the entire way. Very transparent and honest team behind Lucid.
What problems is the product solving and how is that benefiting you?
The problem we had was collaboration and having all of our files in a central location that our team of editors and producers can access in real time. Lucid solved all of this.


    Maddy V.

Best cloud based file storage in the market

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
our company uses Lucid link company wide. we have a lot of team events and obviously that comes up with media coverage, photos, videos etc. The best feature I like about lucid link is that it enables teams to work on large files simultaneously from different locations, improving productivity.

We are a marketing company so we always have huge media files to store, lucid link takes care of it seamlessly.
What do you dislike about the product?
Since it's cloud-based, a strong and reliable internet connection is essential for smooth operation. Poor internet connectivity can affect performance.Unlike local storage, LucidLink’s functionality is limited if you need to work offline, which can be a drawback in situations with unreliable internet access.
What problems is the product solving and how is that benefiting you?
Works across various operating systems (Windows, macOS, Linux), making it versatile for different team setups. Not all software is compatible or work in the same capacity as they would in all operating system, but Lucid link does the work.


    Aniket B.

Perfect solution for limitless collaboration

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
I love how LucidLink mounts like a physical drive & I can work on any software in a collaborative environment that works on my system drive. I like how I can view any asset without downloading it.
What do you dislike about the product?
The number of Wasabi & IBM servers is good but the latency and upload-download speeds are not as good as say, Frame.io.
What problems is the product solving and how is that benefiting you?
Luicdlink solves the problem of remote collaboration by providing centralized storage that can be accessed worldwide. It is like having a NAS up in the cloud. When connecting the Luicdlink cloud drive to other apps like Google Drive and frame.io it becomes the single source of all data coming in & going out of the post-production environment.