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Reviews from AWS customer

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531 reviews
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External reviews are not included in the AWS star rating for the product.


    Camila G.

Very practical, sometimes tricky

  • February 26, 2025
  • Review provided by G2

What do you like best about the product?
The fact that you I find all of the files from all the company in just one place, I don't have to wait until something loads or something. It's always there.
What do you dislike about the product?
Maybe the fact that it has many updates or sometimes it disconnects from the cloud and I have to start the whole process again. Sometimes when you need it the most, it's not active.
What problems is the product solving and how is that benefiting you?
Getting to files very quickly without having to reach out so someone/ sending an email/ downloading, it's taking me less time to complete my deilverables.


    Motion Pictures and Film

Lucid Link transforms my daily workflow

  • February 26, 2025
  • Review provided by G2

What do you like best about the product?
I love everything about Lucid Link and it has absolutely transformed the way I work! Being able to video edit in realtime, remotely collaborate with colleagues, and instantly update working files are some of the many reasons why I use Lucid Link every day.
What do you dislike about the product?
I haven't experienced anything I dislike about Lucid Link
What problems is the product solving and how is that benefiting you?
LucidLink makes remote work seamless and easy to work every day


    Design

Multiple hours saved across design studio

  • February 26, 2025
  • Review provided by G2

What do you like best about the product?
That it is intuitive and I dont need training for the team to use it. When we do need help the help desk gets back to us very quickly, usually within 30 mins.
What do you dislike about the product?
Being able to preview files within finder would be helpful.
Being able to work on excel files at the same time as multiple users would be helpful as we still have to use sharepoint for this.
What problems is the product solving and how is that benefiting you?
Increases collaborative working across multiple designers in our studio. Saving time and helping us become more efficient.


    Marketing and Advertising

Good experience

  • February 26, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and to connect, simple administration
What do you dislike about the product?
Sometimes feels slow, especially at peak activity
What problems is the product solving and how is that benefiting you?
Cloud content collaboration was hard before LucidLink


    Anya .

Good but you need a lot of memory

  • February 25, 2025
  • Review provided by G2

What do you like best about the product?
Very nice to be able to access files everywhere.
What do you dislike about the product?
You need a lot of memory to cache while uploading and downloading if you want descent speed
What problems is the product solving and how is that benefiting you?
Access to files off premise


    Media Production

Makes sharing projects remotely an absolute breeze!

  • February 25, 2025
  • Review provided by G2

What do you like best about the product?
I work remotely with a larger team, having a seamless system in place to share project files that just works is crucial. Lucid has been the only program that allows for a post production workflow with multiple remote team members contributing. Works flawlessly once you know which settings it likes.
What do you dislike about the product?
Lucid for me has been spotty on its performance, especially with unpinned files. It's not usable for me unless all files are pinned, really low res proxies are used, as well as low res preview files and audio waveform generation is off. There are probably more checkboxes I'm leaving out but those are the main ones. I have extremely fast internet, so I was a bit surprised that I still had to do all these workarounds. Once all those things are in place tho the performance is great.
What problems is the product solving and how is that benefiting you?
Video post production work flow with multiple team members working remotely.


    Patrick P.

Excellent and handy product with a couple of small drawbacks

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
Connecting edits together with the team is a massively helpful thing to have.
What do you dislike about the product?
It can be somewhat convoluted to get started and troubleshoot.
What problems is the product solving and how is that benefiting you?
Video editing within a team and whilst travelling


    Marketing and Advertising

Lucid Link: The Ultimate Collaboration Tool for Creative Minds

  • February 21, 2025
  • Review provided by G2

What do you like best about the product?
The standout feature of Lucid Link is its seamless real-time collaboration capabilities, allowing multiple users to work on projects simultaneously without any lag. This makes it an invaluable tool for teams looking to enhance their productivity and creativity.
What do you dislike about the product?
One downside is that the software can be resource-intensive, which may lead to performance issues on lower-end devices, potentially hindering the user experience during collaborative sessions.
What problems is the product solving and how is that benefiting you?
Collaboration remotely


    Alvaro H.

Not suitable for collaborative work and when you are on transit

  • February 21, 2025
  • Review provided by G2

What do you like best about the product?
How it handles very big files. You can open them very quickly. We can install it quite easy with Azure Politics. The support response is within 24h. We use it daily
What do you dislike about the product?
There are no possibility to have files in the local system. Lack of integration with No Code tools like Airtable, Make, n8n, etc...
What problems is the product solving and how is that benefiting you?
Secure all our files


    Marketing and Advertising

LucidLink Changed Everything, for the better!

  • February 21, 2025
  • Review provided by G2

What do you like best about the product?
LucidLink offers a seamless and effective solution for us as a remote and globally scattered Marketing team. I love that we can collaborate in real time on shared work files and assets.
What do you dislike about the product?
Honestly, nothing! We've been using it for a little over a year now and it is a game-changer. I will NEVER go back to a different way of working as a remote team.

If I have to say one thing, which is not a deal breaker, but sometimes LucidLink doesn't support the file naming convention I choose. It doesn't allow for some symbols or characters to be used. But not a major issues.
What problems is the product solving and how is that benefiting you?
I work as Senior Lead Designer, and as a creative team we had difficulties to collaborate when using traditional cloud and external drive storage solutions. Most, if not all platforms required downloading of files and then we need to re-upload them. This caused inefficient workflow for us as a remote team. LucidLink avoids this problem by offering real-time collaboration on all files.