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    Media Production

Good not great

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
I can see LucidLink trying to solve a problem within the industry, however, other solutions like BlackMagic Cloud and Google Drive provide a much faster and reliable connection (based on my feedback and tech support inquires with Lucid team).
What do you dislike about the product?
The slow servers in Hong Kong are not a great thing for a stable connection. For example, I was able to download 200 GB files via Google Drive in about 15 mins unto my system, but using LucidLink the same 200 GB files took over 9 hours. However, it is a regional issue, and I dislike that.
What problems is the product solving and how is that benefiting you?
Not really sure, there are many solutions.


    Diego Y.

One of the best tools for editors that exists.

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
The level of connectivity you achieve with this tool is super valuable, the immediacy with which you can connect files and have your team see everything in real time is extremely valuable. The connection of the application is very simple and you can connect very easily to any video editor.
What do you dislike about the product?
I think what I don't like is the price, it seems to me that if it were a few dollars cheaper it would be perfect. I would also like some kind of internal chat to be offered to communicate with your team members.
What problems is the product solving and how is that benefiting you?
Without a doubt, the option to share video and audio files with all the members of my team is the most valuable part of LucidLink. It makes all the processes much faster and, therefore, the delivery times for our clients are improved.


    Media Production

The ability to scale

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
Having LucidLink in our workflow allows our team to collaborate and scale in a way we had never been able to before.
What do you dislike about the product?
There was certainly a learning/technical curve to getting the system to function properly. It took a bit of trial and error to get each user to understand the system and how to setup their machine/preferences for it to work properly.
What problems is the product solving and how is that benefiting you?
We run a small media production company that typically work on a per-project basis. We don't maintain a large internal staff but instead rely on contractors to scale up or down to meet our needs in any given moment. This was extremely challenging before implementing LucidLink because of how complex file management and handoff would be. Now that its become such a central piece of our process, we are easily able to collaborate on projects even when staff are spread around the country.


    Transportation/Trucking/Railroad

Good Cloud storage replacement for File Servers

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
LucidLink is a good replacement for on-premise file servers. It is faster than using a VPN for accessing on-premise file servers. It has excellent Snapshot and restoring features. It scales very well.
What do you dislike about the product?
LucidLink lacks the collaboration features of Microsoft Office apps used in SharePoint and OneDrive. LucidLink files can't be shared with external parties. LucidLink has zero Account support and can be expensive if you have a lot of users.
What problems is the product solving and how is that benefiting you?
Replaces on-premise file servers


    Bob M.

By adopting LucidLink our Creatives were able to collaborate across all of our sites with ease.

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
With LucidLink we no longer have to worry about files being copied to peoples computers to be worked on as they can work and share the files all from one location.
What do you dislike about the product?
The need to enable the system extension on the Mac version
What problems is the product solving and how is that benefiting you?
We have multiple sites and syncing files between sites was a nightmare, LucidLink solved this.


    James G.

Changes the way I work and has freed me from the office.

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
I like having control of who uses what media. I like that I can use editors in different countires without having to send drives. I can start and online a project in one workspace. Pinning fress me from the office. I found it very easy to set up and tech support is top notch.
What do you dislike about the product?
I would like to be able to send out links to non Lucid members, links to download and links to receive would be great. Having said that I wouldn't want too many features. F
What problems is the product solving and how is that benefiting you?
Removing the kernal extension.


    Marketing and Advertising

Hybrid working game changer

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
The team have the same digital working experience regardless of their physical geography
What do you dislike about the product?
Having the original filespace data and snapshots on the same storage
What problems is the product solving and how is that benefiting you?
Having a remote file server which is fast and responsive enough to make it unnecessary for team members to save and work on files locally, to ensure a single point of truth model. Stops (>almost< entirely) having shadow IT – no linked files saying 'file missing – on X or Y desktop'

Simply having a shared 'live' fileserver garner more of a sense of team collaboration, rather than individuals, working separately and uploading finished files to a holding space.

Easy collaboration – sharing links to files which immediately open the folder containing the file, no more tiring, complicated file paths that need to be manually followed


    Motion Pictures and Film

seamless integration with editing workflows

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
I've been using it every day since two year ago. What I like the most is that once it’s installed and configured, it works transparently, consistently and is easy to use it. Customer support experience is good and fast.
What do you dislike about the product?
I don’t like the data transfer fees — I believe other platforms handle this better. External storage configuration is also difficult unless you’re an IT specialist. Depending on the workflow, it’s not easy to integrate.
What problems is the product solving and how is that benefiting you?
We use Lucid as a cloud-based alternative to store and share Avid projects, but it doesn´t solve our problem with online storage for footage


    Airlines/Aviation

Balanced and Professional

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
Instant Access to Cloud Files – Being able to access large files without downloading them is incredibly convenient for remote workflows.
What do you dislike about the product?
Inconsistent Performance – Speed and responsiveness can vary, especially with large media files.
What problems is the product solving and how is that benefiting you?
LucidLink solves the problem of slow file transfers and syncing in remote creative workflows. Instead of waiting for massive video or design files to download or upload, I can stream them directly from the cloud, which saves time and keeps projects moving without delay.


    David M.

Smooth workflow for remote video editing

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
I can upload footage quickly and the editor can start working on videos straight away. The pin folders allow everyone in the team to access files quickly and edit without lag. When the editor finishes the first cut, I can jump and review, no need to relink any media, and instantly make a few adjustments on the edit. So overall it's smooth, fast and easy to use.
What do you dislike about the product?
It can get expensive if you work with lots of high res footage.
What problems is the product solving and how is that benefiting you?
Our video editor works remotely, so every time we need to share content projects it's not easy. Taking time to send the files back and forth, need to relink in Premiere...
LucidLink solves that: we can share files easily, the editor can start editing instantly, no need to relink files because them are in the specific lucid link folders, also the editing is smooth, no lag.
Overall great tool, removes friction sharing content and also makes the video editing workflow much more efficient.