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Easy to use, robust and reliable
What do you like best about the product?
Its dependable and easy to use. You can count on the fact that it will be there and it will work.
What do you dislike about the product?
Not much to criticize. Haven't had any issues.
What problems is the product solving and how is that benefiting you?
Collaborative access to large, complex files.
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A fantastic data sharing platform for a distributed VFX company
What do you like best about the product?
As a fully remote team, Lucidlink has been a game changer for us.
File transfer speeds have been the biggest boon for us as a team. Because the app can create multiple connections to transfer files, it is able to saturate a connection meaning we get speeds an order of magnitude faster than many alterantives on the market.
The sales and support team were great for us when we began discussions on the transition to their platform and made things very easy for us to get set up.
The security and admin tools in the app are incredibly easy to set up, the permissions tools make it easy to restrict access to any freelancer or external partner. The adim tools also allow for defaut configs to be deployed to new users which helps massively with the onboarding process.
File transfer speeds have been the biggest boon for us as a team. Because the app can create multiple connections to transfer files, it is able to saturate a connection meaning we get speeds an order of magnitude faster than many alterantives on the market.
The sales and support team were great for us when we began discussions on the transition to their platform and made things very easy for us to get set up.
The security and admin tools in the app are incredibly easy to set up, the permissions tools make it easy to restrict access to any freelancer or external partner. The adim tools also allow for defaut configs to be deployed to new users which helps massively with the onboarding process.
What do you dislike about the product?
Overall there's nothing we dislike about the platform. There are some features that would be nice to have such as a mobile app for file access on the move, the ability to share files directly from Lucidlink rather than needing to use a 3rd Party Solution and lastly it would be great if there was an intergration with platforms like Media Shuttle for direct ingest into our storage.
I believe some of these have been addressed since the release of Lucid 3 however we haven't been able to make the transition as yet.
I believe some of these have been addressed since the release of Lucid 3 however we haven't been able to make the transition as yet.
What problems is the product solving and how is that benefiting you?
As mentioned previously, the main problem Lucid has solved for us is fast access to large amounts of data that allow us to work with a much broader swath of talent across Europe which would be a lot less practical with similar platforms.
This has been a very large benefit for us as it allows us to engage with a much broader range of artists from all over Europe in ways that wouldn't be possible before we started using the platform.
This has been a very large benefit for us as it allows us to engage with a much broader range of artists from all over Europe in ways that wouldn't be possible before we started using the platform.
Amazing cloud based NAS for remote teams
What do you like best about the product?
LucidLink just works. We've got a remote team working across the United States, often working with 1GB Photoshop documents and other large files. LucidLink allows us to work seamlessly, with files updating in the cloud automatically and reliably. It's simple and easy to connect to LucidLink and manage just as if it was an external hard drive connected to your computer. You need no special training and it just works straight "out of the box."
What do you dislike about the product?
To date, I have no complaints with LucidLink. The connection is quick, syncing is seamless, and the reliability is high. We've had no issues with data loss or corrupt files, something I can't say about other similar platforms we tried to use in the past.
What problems is the product solving and how is that benefiting you?
We have remote designers and video editors working across the United States. Trying to manage a remote workflow is difficult, but LucidLink allows us to seamlessly work collaboratively as if we were in the same room.
Generally a great experience overall
What do you like best about the product?
Having a direct shared connection within my team is wonderful.
What do you dislike about the product?
I love sharing links with team members. I DON'T love that is always opens a new browser window before it connects to the finder window. I wind up having multiple browser window's open at a time and need to close them all one by one.
What problems is the product solving and how is that benefiting you?
Multiple users working from home
The most seamless and easy cloud workspace out there
What do you like best about the product?
For creative industry professionals, LucidLink is an absolute game-changer for collaborative editing. It ingeniously connects cloud storage like a local hard drive, enabling us to effortlessly handle enormous RAW footage files without any buffering delays. This robust performance ensures that our entire editorial team, including those in remote international locations with less-than-ideal internet speeds, can access and edit large projects seamlessly, fostering true real-time collaboration.
What do you dislike about the product?
While the tool is incredibly powerful, its current pricing structure appears primarily tailored for larger enterprises, limiting accessibility for smaller operations or individual professionals.
What problems is the product solving and how is that benefiting you?
It allows us to send files and monitor projects easily with our remote video editors. We don't need to worry about uploading all our media onto an online server or hard drive and sending that off to our editors. They're able to download the software and grab the files they need seamlessly, saving us so much time.
Easy to use and has changed remote working!
What do you like best about the product?
Lucid is so easy to use because of how it works it doesn't even feel like you are using a server to remotely save to. The way it works makes it feel like you are just saving onto your own computer and is easy to install. The best feature is the snapshots, so you can go back and retrieve files which you have saved over by mistake!
What do you dislike about the product?
The only downside is that paying per file means we get asked to clear out our work a lot to make sure we aren't storing files we don't need.
What problems is the product solving and how is that benefiting you?
Before we were working off of hard drives which was a pain, so Lucid has made it much easier to work between the office and at home.
Working with Lucidlink has been a game changer for working with remote editors!
What do you like best about the product?
For our small boutique ad agency we always are ramping up using external editor resources, with LuciLink it streamlines the workflow onboarding and getting project files to them. The added bonus is that we can check their work and jump in and collaborate during the edit process to get to the finish line quicker. Gone are the days of sending project hard drives and not having access during the post process. We love the onboarding process implemented with the new version of LucidLink.
What do you dislike about the product?
The only dislike is remote editors using internet services that have data use caps. It takes some training on our end to help them understand pinning and other LucidLink methods to get around this. Some editors have also downloaded the project to a local drive without us knowing.
What problems is the product solving and how is that benefiting you?
The problems LucidLInk is solving for us is helping us collaborate smoother with external editors. It's a time saver when I can add or delete media from an external edit project and supervise a project and how it stays organized by the editor. It's a big win when I can jump in and change an edit at the last minute and export for delivery.
Seamless Integration Into Workflow
What do you like best about the product?
The speed and ease of use and how you can edit things without having to take it off lucid
What do you dislike about the product?
It occasionally disconnects and I have to keep relinking my account
What problems is the product solving and how is that benefiting you?
Sharing files with different team members makes this it a lot easier
Grest software for video editors
What do you like best about the product?
I had to use the software to transfer large video files with my colleagues. The software is quite intuitive, so it was easy for my colleagues and me to use. Also, it had a fast and reliable connection.
What do you dislike about the product?
Downloading and installing the software is required. It would be great if some of the features could be used through the web.
What problems is the product solving and how is that benefiting you?
Transfering large video files often take long time. LucidLink made the process faster and more efficient.
Overall good
What do you like best about the product?
Its quick and efficient once you are logged in
What do you dislike about the product?
There was Lucid link old and then new - they had different logins and accounts - its really confusing how you share files once in your folders
What problems is the product solving and how is that benefiting you?
Get footage over to collaborators quickly
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