Coveo AI-Search Platform
CoveoReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
119 reviews
from
External reviews are not included in the AWS star rating for the product.
Tool is very useful and easy to start using. It can be a bit complex to fully use all the features
What do you like best about the product?
Qubit support is very responsive when we need help on an experience. We have been doing several pieces of training with Qubit developers, and every time, it has been very instructional, helpful, and we were able to put the advice into practice. We have improved a lot thanks to those.
What do you dislike about the product?
It can be hard to use and needs a lot of training - Some processes are missing from the documentation, for example, real examples on how to use the functionalities. The illustrations are often elementary and not adapted to the use we have of Qubit. The explanation of the packages as well is a bit light.
What problems is the product solving and how is that benefiting you?
We are using Qubit mainly for personalization experiences, but it has been handy for quick fixes to fix some issues until it is done through final development.
A great A/B test and personalization tool and great customer support!
What do you like best about the product?
Great personalization possibilities.
A great team offering excellent support. We have weekly calls with them and they are very responsive. They're like an extension of our team.
A user-friendly tool and interface to build experiences for devs
A great team offering excellent support. We have weekly calls with them and they are very responsive. They're like an extension of our team.
A user-friendly tool and interface to build experiences for devs
What do you dislike about the product?
The need of devs to build experiences.
Lack of flexibility and pre-existing widgets for non-dev teams.
The time to build experiences can be a bit long.
Lack of flexibility and pre-existing widgets for non-dev teams.
The time to build experiences can be a bit long.
What problems is the product solving and how is that benefiting you?
We're using Qubit to run A/B tests and do personalization on our websites.
The tests and experiences that we run allow us to understand better what works with our customers, and allow us to drive significant additional revenue.
The tests and experiences that we run allow us to understand better what works with our customers, and allow us to drive significant additional revenue.
Qubit review - Stuart (oddschecker)
What do you like best about the product?
Ease of use of the tool/set up. GTM/GA integration
What do you dislike about the product?
Additional cost to integrate with BigQuery
What problems is the product solving and how is that benefiting you?
Ability to AB test and
Advanced Platform that does everything you need. One stop shop for personalization.
What do you like best about the product?
Personalization, Segmentation, Product Recommendation, Product Discovery, AB Testing all in one
What do you dislike about the product?
Templates need to be built vs ready out of the box
What problems is the product solving and how is that benefiting you?
Personalization & Segmentation - 1 to 1 customer journey
Great innovations for A/B testing solutions.
What do you like best about the product?
The team I work with has great innovations shared on new opportunities. I work with them on some of the new programs they have before they slate it out to the rest of their clients. They request for feedback for how the program can be of better use from a client perspective so that the program can become a better tool for other users.
What do you dislike about the product?
I don't currently have any dislikes about Qubit.
What problems is the product solving and how is that benefiting you?
Merchandising, the A/B tests that we're utilizing are showing if there are any successes with pushing up or down products. There aren't any significant data to show at the moment but the data we do have is still helpful.
Qubit offers a great UI to code experiences, and a powerfull API with tons of resources
What do you like best about the product?
Coding platform user interface, API resources
What do you dislike about the product?
Results analys is poor within the platform, there is a lack of segmentation options
What problems is the product solving and how is that benefiting you?
Qubit is our A/B testing and personalization tool, helping us to show relevant content to our users
A great tool that delivers positive conversion and revenue uplift from a solid A/B test platform.
What do you like best about the product?
Qubit provides an easy to use interface meaning managing tests is quick and easy. Viewing results is also super efficient meaning we can quickly view the performance of a test and make strong business decisions off the back of this.
The interface also has a clear layout with live, paused and archived sections. This helps me as a user easily manage the amount of tests I am running with a clear boundary between where my tests live.
Another area I like within Qubit is the level of detail available when analysing each test on its own. It is great to be able to see splits by device to really understand where any A/B test is performing well or not so well.
The interface also has a clear layout with live, paused and archived sections. This helps me as a user easily manage the amount of tests I am running with a clear boundary between where my tests live.
Another area I like within Qubit is the level of detail available when analysing each test on its own. It is great to be able to see splits by device to really understand where any A/B test is performing well or not so well.
What do you dislike about the product?
A dislike is the 15 minutes processing time sometimes required to refresh the results of a test as this means results cannot be viewed instantly.
A further dislike was the new "power" setting which I found harder to interpret as oppose to the old feature.
A further dislike was the new "power" setting which I found harder to interpret as oppose to the old feature.
What problems is the product solving and how is that benefiting you?
Qubit has helped resolve problems we had with pricing for the customer. Using a strong A/B test idea Qubit helped to bring to life a new pricing strategy on site which included displaying the actual code price for our promotions. This helped us realise the benefit of a substantial lift in conversion and revenue per visitor from this A/B test.
Further problems Qubit have helped solve include leveraging our promotion messages to more visible areas on the website through using Qubit fired banner. Again, similar to the test above this had a positive uplift on our KPI's and so drove strong incremental gains for us.
Further problems Qubit have helped solve include leveraging our promotion messages to more visible areas on the website through using Qubit fired banner. Again, similar to the test above this had a positive uplift on our KPI's and so drove strong incremental gains for us.
Positive and effective experiences created to enhance our existing ecommerce customer experience
What do you like best about the product?
There are many things which I like about Qubit, first of all is the people - we have a supportive team at Qubit who we meet with biweekly as well as various strategy meetings throughout the year. In addition to the people, I like the ideas and creativity which their people bring to the table, their forward-thinking attitude of things we could try as a business is inspiring! As well as their own ideas, they also appreciate and will help us deliver anything we want to, Qubit are focused and driven to help us achieve our strategic objectives so will always support us on any plans which help us to achieve this. I enjoy the new things which Qubit want us to try, its great that their ideas align with our plans so we're all working on the same end goal! Qubit also have a brilliant support team, whether its the support team themselves or the sheer amount of support documents available.
What do you dislike about the product?
I think the only thing would be the communication, I think this could be improved to help us manage our business expectations.
What problems is the product solving and how is that benefiting you?
There are many things we're working on with Qubit, across personalisation and recommendations especially. Qubit are great for noticing an opportunity or problem and therefore using their software to fix these issues.
Recommendations to others considering the product:
Consider what you want to achieve, it is good to have your own plans of what you want to achieve as together with Qubit and their team you will be able to achieve your strategic goals.
A great universal tool to have
What do you like best about the product?
The people! The wide variety of offerings of the tools such from personalisation to a/b testing. The can-do attitude when we come with ideas/briefs. The on-going development. The regular business reviews. The thought out opportunities for us specifically. The ease of the platform. The support team and the supporting documentation.
What do you dislike about the product?
Project timelines could be improved to help us manage expectations within the business
What problems is the product solving and how is that benefiting you?
Where to go next - the support that is provided to help us understand where as a business what experience we could try next
Recommendations to others considering the product:
To take a look at all the opportunities that Qubit has to offer
A valued partner for optimisation tech and strategy. Smart people with a can do attitude.
What do you like best about the product?
Great combination of tech that we can leverage at speed combined with strategy that we consider part of our team. We test with Qubit and then focus our precious internal resources on winning projects.
Team wise Qubit have great people with a can do attitude and we consider them an extension of our teams.
Recent updates to the platform have improved self serve reporting transparency.
Team wise Qubit have great people with a can do attitude and we consider them an extension of our teams.
Recent updates to the platform have improved self serve reporting transparency.
What do you dislike about the product?
Before the advent of Qubit for Marketers product many experiences were still dependent to a degree on our developers to get over the line and live. This has now been improved and reliance on our developers reduced.
What problems is the product solving and how is that benefiting you?
Personalisation, recommendations, badging, optimisation, improved customer experience, testing and validation. This has lead to improved accountability and faster innovation, all focused on tangible results.
showing 61 - 70