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119 reviews
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External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

Terrific event marketing tool for nonprofits

  • December 02, 2017
  • Review provided by G2

What do you like best about the product?
Ease of use, all are com for table using the service
What do you dislike about the product?
Doesn't always speak to other systems which isn't great
What problems is the product solving and how is that benefiting you?
Event tracking
Recommendations to others considering the product:
Your ease of use will be amazing!


    Insurance

Enterprise Search With Ease

  • November 28, 2017
  • Review provided by G2

What do you like best about the product?
Coveo is very user friendly in terms of setup and configuration. VMs are supported, and in the event you need troubleshooting help, their customer service is one of the best for indexers.
What do you dislike about the product?
Cost. Realistically the price point for Coveo is geared towards larger corporations making difficult for smaller firms to afford its services. Considering the competitors in the market, I would expect the price point to drop significantly to retain its customer base.
What problems is the product solving and how is that benefiting you?
One of the better search options on the market. Compatible with distributed indexing.
Recommendations to others considering the product:
Do your research, especially in terms of price point, to see if Coveo is a match. You are licensed by the number of documents indexed, which can make it very expensive for smaller firms.


    Sports

Great Software

  • November 22, 2017
  • Review provided by G2

What do you like best about the product?
That its a good program that my company uses.
What do you dislike about the product?
That its not as easy as the past programs that I have used.
What problems is the product solving and how is that benefiting you?
Organizational problems on a big company scale.


    Balaji K.

Intelligent Search Solution for Sitecore by Coveo

  • August 31, 2017
  • Review provided by G2

What do you like best about the product?
Integration with multiple platforms with unified Index. A typical search would create index per data source. Coveo makes your life easy that can combine multiple data source into a single search index.The Out of the box implementation with the UI designer, Analytics, machine learning. Cloud administration interface is icing on the cake. The Coveo components will help as a starting point rather building from scratch. The templating support in the search results. WYSIWYG UI and the Unified index is a plus.Sitecore Experience Database (xDB) Integration helps leverage the persnolization benefit from Sitecore. The growing community and support over the slack are impressive. Cross platform security awareness and seamless search experience. Rest api helps in custom application integration. Initial setup and upgrades were a breeze.
What do you dislike about the product?
The initial learning curve on understanding the query language. Developer license support rather creating a trial every month should have some option. The trial license is enterprise but if we have pro cloud. we might develop something that's not supported in prod.
What problems is the product solving and how is that benefiting you?
Intelligent global site search, Auto tuned relevance, Type ahead, Analytics that helps in improving the content.
Recommendations to others considering the product:
Coveo on the cloud is a perfect fit for the current technology stack. Machine learning and relevance tuning play a major role. Analytics helps in identifying the missing content and conversions.


    Insurance

Coveo is a great enterprise search tool that can bring together various sources in a pinch

  • December 09, 2016
  • Review provided by G2

What do you like best about the product?
Right now, I like the customization you can do on the skins side, to almost make it totally different views depending on the audience
What do you dislike about the product?
the only thing I have to say is that sometimes crawls get stuck and we have to rerun them, and the admin logging is a little sparse
What problems is the product solving and how is that benefiting you?
The problem we were solving was sources of information are everywhere in our company, in various platforms and we needed a way to surface them all
Recommendations to others considering the product:
I would say evaluate what you need and how diverse your sources of information are, and if you need something that is very flexible in terms of customization


    Computer Software

Excellence of Coveo

  • December 08, 2016
  • Review provided by G2

What do you like best about the product?
Coveo has the flexibility to provide cross-channel content search functionality. In addition the faceted search ability is customer friendly, as long as "we" tag the content properly.

I find it it somewhat amazing that we are able to search & provide results from any one of our portals, even those that need passwords.
What do you dislike about the product?
Really like the tool, have used it in two different companies. However, it take a bit of time and testing to get the search functions correctly configured. Just know that planning, testing and time is required to get it right. Once right, it is great!
What problems is the product solving and how is that benefiting you?
We solved the cross website search ability, including our CRM [SFDC]. We were surprised at the accuracy of searching other websites and portals we own. We wanted all of our disparate assets to be combined in a faceted & tabular manner for ease of finding information.
Coveo has done this extremely well.

In addition we wanted each language site to have a localized search first, then apply the English assets. This is no issue.
Recommendations to others considering the product:
I recommend Coveo.
Just be certain to have a consolidated objective, understand what you will be providing the end-user, and plan for the build.


    Gena N.

Enterprise search tool

  • June 02, 2016
  • Review provided by G2

What do you like best about the product?
This being an enterprise search tool, we selected this as the tech support wants to search solution from various sources while on client call, which is not possible in salesforce.

So we opted for coveo and implemented it to search records from confluence, jira, sfdc knowledge
What do you dislike about the product?
Taking our data on their servers, hard to configure, to setup you should know the scripting language. not that easy to learn to configure.


Always need the PS team to help in updates etc.
What problems is the product solving and how is that benefiting you?
Search page for techs support to fetch results from various sources like JIRA/ SFDC / Confluence etc.
Recommendations to others considering the product:
Its a great tool, even salesforce help is based on coveo


    Aaron H.

Enterprise Search engine for coporate Intranet

  • April 28, 2016
  • Review provided by G2

What do you like best about the product?
Fairly good search engine. We have been disappointed with the product overall.
What do you dislike about the product?
Had issue that cause it to fail for no reason. Very expensive solution compared to Microsoft and others. Support is poor and generally not helpful when tickets are created. Facet filter development and management is difficult. We have outstanding issues that have not been resolved by the vendor.
What problems is the product solving and how is that benefiting you?
Enterprise search without FAST in 2010 using OCR. Few benefits have been realized and the cost savings has been lost.
Recommendations to others considering the product:
I don't recommend this software for SharePoint search in 2010 and we plan on switching to SharePoint Search in 2013.


    Gareth R.

Un excellent outil pour mesurer les activités de conversion incrémentale et l'impact des logiciels.

  • December 19, 2014
  • Review provided by G2

Qu'aimez-vous le plus à propos de the product?
Qubit nous permet de réaliser de véritables tests AB randomisés pour montrer une véritable incrémentalité. De plus, leurs outils d'optimisation prêts à l'emploi, tels que Social Proof, peuvent démontrer un retour sur investissement de manière continue.
Que n’aimez-vous pas à propos de the product?
Rien que je n'aime pas dans la relation ou l'outil, ils sont professionnels et l'outil est bon.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Nous supprimons les obstacles à la conversion sur le site. Certains des tests simples ont montré des augmentations de conversion qui équivalent à des augmentations de revenus à six chiffres.
Recommandations à d’autres personnes envisageant the product:
Il existe des outils similaires, mais la simplicité de Qubit et le fait que la propriété repose sur le côté commercial pour l'utilisation rendent les coûts plus bas, mais cela signifie que vous avez besoin d'une équipe interne pour en tirer pleinement la valeur.