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    Alica Z.

Amazing cooperation!

  • June 07, 2021
  • Review provided by G2

What do you like best about the product?
Zowie is user-friendly, whole integration was fast and we saw results almost immediately. Zowie was easy to get started with, and their fantastic team supported us the entire time. Thanks to Zowie, we managed to automate 42% of our chat requests within a couple of weeks.
What do you dislike about the product?
We are working together for more than six months now, and there were no issues or anything bad so far.
What problems is the product solving and how is that benefiting you?
The biggest benefit is using one tool (one chatbot) for several languages. Thanks to Zowie, our internal team doesn't have to deal with repetitive questions.
Recommendations to others considering the product:
Do not hesitate!


    Aleksandra G.

Zowie is awesome!

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
Zowie works seamlessly with Messenger !!
What do you dislike about the product?
The price is a bit high, but at the end of the day, you are saving
What problems is the product solving and how is that benefiting you?
We can grow faster because Zowie takes care of our customers' questions


    Retail

Zowie, automation at its finest

  • May 25, 2021
  • Review provided by G2

What do you like best about the product?
The biggest upside is that you don't have to spend a lot of time on implementation and later on managing the bot - it's really fast and simple! Let's not forget about excellent customer service from the Zowie team!
What do you dislike about the product?
I'm a bit sad that they are not yet automating incoming emails - that would be really helpfull for my organisation.
What problems is the product solving and how is that benefiting you?
Zowie managed to solve our biggest problem: handling a huge increase of traffic on our customer service channels, which we couldn't manage with our currrent team.
What's more, our team can focus on more meaningful conversations with the customers as Zowie answers to repetitive questions.
Recommendations to others considering the product:
Try it! It helped my company a lot, so if you are looking for an automation tool, you should consider trying zowie.