Ortto
OrttoReviews from AWS customer
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Essential tool for any marketing stack
What do you like best about the product?
I like how quick it is to deploy, integrate and create automations
What do you dislike about the product?
I don't dislike anything but would like to suggest the possibility of creating custom website forms within Autopilot or custom form "action", as the current method of detecting forms on websites is not too reliable for a website that uses multiple forms.
What problems is the product solving and how is that benefiting you?
With Autopilot, I'm able to create, automate and integrate marketing tools, that helps me deploy, analyze and communicate between all my tools
Recommendations to others considering the product:
Start by using the preset guides for simple automations and start integrating early in order to make the most of all the integrations (zapier included) but also native integrations.
Game changer : more clients and a awesome user experience for these clients
What do you like best about the product?
We use Autopilot since 2016 in Alimnee, and it is now central to our business.
3 main features were game changing for us :
1. Sending mail and sms through funnels depending on how the client interact with us got us more clients, but also allowed us to send mail and sms to our clients to give them all the information they need about our trainings.
2. Autopilot does fit perfectly with a lot of tools as it has an awesome support from Zapier, so we connect Autopilot to : Mailchimp / Gmail / Google Contact / Pipedrive / Typeform / Audience Google Ads ....
3. Last but not least, the User Interface of Autopilot is awesome it is really visual which allow us to give the access to every new employee and he gets everything in autopilot in few hours.
More over the support fro Autopilot is really quick and helpfull.
3 main features were game changing for us :
1. Sending mail and sms through funnels depending on how the client interact with us got us more clients, but also allowed us to send mail and sms to our clients to give them all the information they need about our trainings.
2. Autopilot does fit perfectly with a lot of tools as it has an awesome support from Zapier, so we connect Autopilot to : Mailchimp / Gmail / Google Contact / Pipedrive / Typeform / Audience Google Ads ....
3. Last but not least, the User Interface of Autopilot is awesome it is really visual which allow us to give the access to every new employee and he gets everything in autopilot in few hours.
More over the support fro Autopilot is really quick and helpfull.
What do you dislike about the product?
Autopilot made ot of progress, one of the main issue was it was a bit slow.
Now it is solved but from time to time it slows down again.
Now it is solved but from time to time it slows down again.
What problems is the product solving and how is that benefiting you?
Marketing automations converting prospects to client.
Enhance User experience of our clients : they receive email and SMS during 1 month during the whole training and that keep them focus on that training and can answer their questions easily (thanks to twilio and front also :)
Sending massive emails : we use to have Mailchimp and Autopilot, but Autopilot is doing the job so we got rid of Mailchimp.
Enhance User experience of our clients : they receive email and SMS during 1 month during the whole training and that keep them focus on that training and can answer their questions easily (thanks to twilio and front also :)
Sending massive emails : we use to have Mailchimp and Autopilot, but Autopilot is doing the job so we got rid of Mailchimp.
Recommendations to others considering the product:
Autopilot is much better and coplete tool than Mailchimp. If you want just to send emails Mailchimp is fine, but if you want to make real Webmarketing and deep Automation Autopilot is key.
Really really good
What do you like best about the product?
- Segment integration
- a lot of workarounds for more complex automations
- clean UI
- a lot of workarounds for more complex automations
- clean UI
What do you dislike about the product?
- no integrations with other communication platforms (e.g. Intercom)
What problems is the product solving and how is that benefiting you?
Marketing and Sales automation, segmented for different personas
Great visual tool with endless possibilities
What do you like best about the product?
Visual elements are very nice. The analysis is also very helpful. I liaise with their support team often and the support is always 100%.
What do you dislike about the product?
Not being able to analyze A/B splits in depth.
What problems is the product solving and how is that benefiting you?
User onboarding
Easy and cost effective e-marketing tool
What do you like best about the product?
Auto Pilot is an easy to use e-marketing tool, it has extensive functionality for Email and SMS, works well with trigger based on values or changes, you can set and forget the donor journey.
What do you dislike about the product?
You cannot build the EDM's as easily as we would like in Auto Pilot. Only trigger off fields on Contact or Campaign member values and changes, would love to also trigger based on campaign fields values and changes.
What problems is the product solving and how is that benefiting you?
We have standardised our communications so all e-marketing is via Auto Pilot. So our branding and messaging is consistent and we are able to automate some donor communications.
Recommendations to others considering the product:
It has all that you need for e-marketing without the excessive costs that some marketing platforms have.
User-friendly marketing automation tool
What do you like best about the product?
I like the fact that I am able to segment my users easily. The tool is also used by us to try and automate some bit of the Sales nurture journeys.
What do you dislike about the product?
No complaints as of now. If any, we raise it to the Support team and get the required help!
What problems is the product solving and how is that benefiting you?
We are using Autopilot to try and automate quite a bit of our Marketing operations.
This has worked well for us so far.
This has worked well for us so far.
Bringing it all together.
What do you like best about the product?
I love the flexibility of the platform. The ability to bring in any tool we want is key. It means we can use best-in-class software for each process in our martech operation.
The journey maps are really easy to use and the templating is a great feature as well.
The journey maps are really easy to use and the templating is a great feature as well.
What do you dislike about the product?
From an agency standpoint, it's hard to manage multiple clients marketing platforms with Autopilot.
We also found the lists, in general, to be hard to manage compared to some other platforms that are primarily for email.
We also found the lists, in general, to be hard to manage compared to some other platforms that are primarily for email.
What problems is the product solving and how is that benefiting you?
It allows our omnichannel marketing to come together seamlessly and gives us one point of truth for all marketing interactions.
Recommendations to others considering the product:
If you are an agency, consider if/how you plan to use Autopilot on behalf of your clients.
Best mailing software - if you're looking to deliver results, and not fight with the software.
What do you like best about the product?
The UI is organised in a way that allows you to logically create the journeys. When you show them to your colleagues, you don't have to do much explaining, since it is visually presented in an awesome way. Perfect for AB testing and making your campaigns something more.
What do you dislike about the product?
Takes a moment to get into it (some traps with the shapes and triggers which work in specific way) - but if you dig into KB and talk with their support, you can overcome it.
What problems is the product solving and how is that benefiting you?
We automate our communication, onboarding, and send oneshot campaigns. We have a better control of what we do and don't need developers to code it all out.
Recommendations to others considering the product:
Give it a shot, really - they have a solid roadmap and integrate with great software pieces.
Super Efficient Platform for Deficient Newbies
What do you like best about the product?
The software is already great and easy to use, but the easy integration with even more software makes for a seamless marketing process.
What do you dislike about the product?
Some of the necessary steps to get something to work are not apparent and takes a bit of time, or customer support, to get running.
What problems is the product solving and how is that benefiting you?
We're a small operation responsible for reaching a substantial amount of people. Autopilot has allowed us to keep in contact with our customers with applicable and personable messages.
Recommendations to others considering the product:
I don't have any marketing experience by education, but was thrown into a role to select tools that would help us replace a dissolved customer service team. Autopilot was great with providing support to get me started and once I learned the basics, building upon that knowledge was simple.
Amazing
What do you like best about the product?
It automates and times the delivery of our best marketing materials
What do you dislike about the product?
Nothing really. Maybe it could be easier to use and figure out and new sequence or messages. I'm not sure if that's possible though.
What problems is the product solving and how is that benefiting you?
Marketing and education
Recommendations to others considering the product:
Do it! Set up a series of educational messages for your contact lists
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