Ortto
OrttoReviews from AWS customer
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Excellent CRM and Automation Tool
What do you like best about the product?
Autopilot is fantastic because of its Journeys feature. It allows you to automate and create complex paths for your new leads/prospects to take. It allows for sophisticated out clauses based on contact actions, SMS notifications, integrations into slack to keep you on top of your prospects. Its wonderful.
What do you dislike about the product?
The CRM component could be better, in terms of managing contacts and seeing their activity inteacting with your content. It would be nice to be able to create custom fields and truly manage contacts through this system. Although its integrations with other products make up for the lack of CRM functionality.
What problems is the product solving and how is that benefiting you?
We automate follow up and notifications for our clients through Autopilot. This allows us to notify our own team and clients of new leads being generated through Facebook or other social media, it allows us to automate sales emails. Actually we suplement the functionality of Hubspot with Autopilot because of the cost advantage of doing so.
B2B Saas solution for marketing and onboarding
What do you like best about the product?
Autopilot comes with a rich template library that makes your initial setup and learning curve smooth and easy. They also offer support via chat, which is fast and accurate. Overall it's crafted to provide a great user experience and I can think of any other tools better to onboarding and marketing automation.
What do you dislike about the product?
I love the template library, chat support and UX. I was a bit disappointed with the lack of native integration with hubspot - and some other tools that are still being implemented.
What problems is the product solving and how is that benefiting you?
Marketing nurturing leads, onboarding, automation.
Amazing Journey Experience
What do you like best about the product?
I find it really easy to create an email journey on Autopilot.
There was a time I had a bad experience, where emails in one of my journeys weren't delivering. I reached out to the customer support and they were so quick to help me gain insight into the problem. Apparently, I had made some mistakes.
I really appreciated the quick response, and most importantly the knowledge the support guy exhibited to solve my issue.
There was a time I had a bad experience, where emails in one of my journeys weren't delivering. I reached out to the customer support and they were so quick to help me gain insight into the problem. Apparently, I had made some mistakes.
I really appreciated the quick response, and most importantly the knowledge the support guy exhibited to solve my issue.
What do you dislike about the product?
Autopilot could be daunting for a first time user. And I can't really do much on mobile with the application.
What problems is the product solving and how is that benefiting you?
At our company, we try to connect with our users through emails. We use emails to drive sales and promote new content on our blog.
Recommendations to others considering the product:
I think you have to take into consideration your marketing budget and what you look to achieve. Autopilot can help you achieve your sales goals through email marketing.
UX need improvements
What do you like best about the product?
The support guys are great, there are lots of API's
What do you dislike about the product?
Cant see where a list is used, which jorneys are followed from another jouney.
Create purchase goals
Create purchase goals
What problems is the product solving and how is that benefiting you?
cart abandonement
The best way to automate your marketing
What do you like best about the product?
The visual journey creator is incredibly helpful. Vergy good integrations that make automation easier. Also, we save a ton of time avoiding to code.
A must every pro marketer. Without any doubt, one of my top favourites marketing tools ever.
A must every pro marketer. Without any doubt, one of my top favourites marketing tools ever.
What do you dislike about the product?
Not be able to create some loops to run continuously to automate repetitive tasks.
Miss a feature to run newsletter.
Miss a feature to run newsletter.
What problems is the product solving and how is that benefiting you?
Helps us to be more efficient and make easier to deliver very sophisticated marketing.
Makes developers happy, beacuse they can focus on improving the product, meanwhile marketers can do their job without dependencies of software developers.
Makes developers happy, beacuse they can focus on improving the product, meanwhile marketers can do their job without dependencies of software developers.
Recommendations to others considering the product:
Study its automating templates before starting doing your own. It'll be easier then to create the right ones for you.
Cool tool with a lot of potential
What do you like best about the product?
The dynamic templating with liquid and the user friendliness of the system.
What do you dislike about the product?
Sometimes no chat support for EMEA during the mornings.
What problems is the product solving and how is that benefiting you?
Simplified flow and the use of an email for multiple languages and product segments
Recommendations to others considering the product:
Be clear on your expectations and make a list of priorities that you need in your automation tool and see if Autopilot match it.
I've used this product for over two years and I can highly recomend it.
What do you like best about the product?
Autoilothq is really great on the support side and the product keeps improving. Its a great alternative to Intercom and are a real player in the space. It definitely wins in the ease of use category and the heads up features are one of the main reason to get a hold of this product. The integrations keep getting added all the time. Many of the rules and automation are really versatile so I have not yet found a situation where I cannot do what I want.
I like the fact they keep improving the reporting.
I like the fact they keep improving the reporting.
What do you dislike about the product?
It is not really an email marketing software in the traditional sense but that is not a bad thing its just a different way of working compared to a MailChimp, active campaign etc. You need to be prepared to work with that. A trial of the software will let you see if it will suit you. Support didn't have live chat at the start but now they have implemented that support really is first class.
What problems is the product solving and how is that benefiting you?
Keeping in touch with our customers.
Reports highlighting what marketing efforts are working.
Being able to go back to old campaigns and reuse parts that worked according to the reporting.
Reports highlighting what marketing efforts are working.
Being able to go back to old campaigns and reuse parts that worked according to the reporting.
Recommendations to others considering the product:
Check out the demo or make sure it has the features you want.
A lot of possibilities that we couldn't do using other tools
What do you like best about the product?
The amount of possiblities to send messages: mails, sms, slack, notifications and the possiblities to personalize when you want it to be sent etc.
What do you dislike about the product?
Writing an e-mail can be difficult/frustrating, as you don't see the entire screen, and have to click on arrows etc. to be able to see other parts.
What problems is the product solving and how is that benefiting you?
easy communication that is automated but personalized
Recommendations to others considering the product:
Start simple
Dynamic, agile and intuitive marketing tool
What do you like best about the product?
The intuitiveness and everything-can-be-done approach of the system is great!
What do you dislike about the product?
I am REALLY missing af commerce-module to integrate our webshop to Autopilot down to products, to be able to do automations based on previously bought products, "in-stock-again", "now on sale" etc.
What problems is the product solving and how is that benefiting you?
Every kind of marketing automations, to catch form-subscriptions without API-integration, knowing more about our customers and being able to tag them properly.
Amazing software!
What do you like best about the product?
1. Marketing Automation at its finest.
2. User Experience - really easy to set up everything, I just love the simplicity and design.
2. User Experience - really easy to set up everything, I just love the simplicity and design.
What do you dislike about the product?
Restrictions - I can't promote gambling related content.
What problems is the product solving and how is that benefiting you?
Marketing Automation. Sending auto emails and sms to clients base on different triggers. I realised I don't have to build everything on my own - There are so many amazing services like.
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