Productboard
ProductboardReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
251 reviews
from
External reviews are not included in the AWS star rating for the product.
Finally, a Product Manager tool that works the way Product Manager's think!
What do you like best about the product?
The tool is highly flexible, allowing me to create the fields that I want to use to categorize and prioritize. And it helps me with all phases of the product lifecycle, from reviewing customer feedback, to prioritizing features for upcoming releases, to making sure that prioritized features are ready for development.
What do you dislike about the product?
People like reports, and ProductBoard doesn't do reports. It seems to make the stand that once printed, the material is likely out of date. Instead, provide links to the roadmap page in the product. Hard to disagree, but still, people like reports. Also, they don't implement teams very well if you have multiple dev teams. You can specify a team, but you can't segment roadmaps by team...
What problems is the product solving and how is that benefiting you?
Understanding customer voice. Enabling data-based prioritization. All Product managers use the same metrics for prioritization. Visibility into task completion for development preparedness.
Roadmap Visibility for the whole Org
What do you like best about the product?
Productboard is at it's most advantageous when it serves as the single source of truth for all things Product. We have found great success using it to collect and organize feedback both internally and from customers. Making Roadmaps that anyone can dig into, see where requests come from, see how prioritization happened, etc, has been incredibly helpful to building a culture of trust between the Product org and the rest of the company.
What do you dislike about the product?
It's fantastic to have integrations with things like DevOps, but it would be even more useful if statuses could be synced between the two. Also, when trying to tag feedback, sometimes it's hard to remember exactly what I called a previous feature request, so I end up making a lot of duplicates. A better feature request search that searches the descriptions of feature requests, not just the titles would be helpful there.
What problems is the product solving and how is that benefiting you?
Productboard keeps our organization in sync around the roadmap. As an all remote team, self-service and being able to work asyncronously is important. Productboard is a valuable tool for keeping the product team engaged with the rest of the company without having to hold a ton of meetings or write long product updates.
Best tool for Product Managers to organize user feedback loop
What do you like best about the product?
ProductBoard has everything I need when it comes to streamlining user feedback from different sources to one place: it has integrations with Intercom, Slack, Close.io, etc; it has advanced access rights and management levels; it allows to quickly transform necessary features to roadmaps and share them with stakeholders.
What do you dislike about the product?
I must admit that we don't really have any major problems with the tool. It might be sometimes glitchy, but nothing that can disrupt my work for a long time. I wish sub-features would have a better way to separate them in releases within roadmaps.
What problems is the product solving and how is that benefiting you?
Before ProductBoard we used spreadsheet! The process was highly manual and it was tough to get meaningful insights from it. It took us some time to adapt the tool to our processes but now we can't live without it. We collect user feedback, organize it into features/problems, assign impact and other scores, prioritize it and build roadmaps based on it. It's also a perfect place to find users to speak with while working on the particular feature.
Recommendations to others considering the product:
Honestly, I'm surprised every time I hear that some organizations still haven't been using ProductBoard. It made my work as PM so much easier!
Great tool if you have the discipline to keep it tidy
What do you like best about the product?
It has a lot of tools to gather the best insights towards finding what is most valuable to build next. Also the roadmap tool is very nice to use and to share within the company. In combination with the portal feature you have a complete workflow.
What do you dislike about the product?
You have to keep discipline within the contributors and within the product owner team to make sure all features are categorized nicely and the notes are correctly linked to the features. You have to train the customer facing teams to keep everything nice and tidy otherwise you will miss the value.
What problems is the product solving and how is that benefiting you?
Comparing features with each other in popularity and demand. Also be able to be transparent in our vision and plans ahead. We find that customers are more engaged in our plans and moving our product ahead.
Product feedback all in one place
What do you like best about the product?
Connecting features with notes is an easy process to categorize a ton of data.
What do you dislike about the product?
Not a fan of the per seat Maker pricing. $100/m per Maker seems way too steep.
What problems is the product solving and how is that benefiting you?
Sending product feedback from Intercom convos and Basecamp demo notes. We capture everything our customers and prospects are saying.
Great platform, average learning curve, improvable UI
What do you like best about the product?
Great system of record for features and roadmap. Multitude of possible customizations to score, prioritize and filter feature cards. Great and flexible visualization options.
What do you dislike about the product?
UI is sometimes confusing, and repeatedly asks for confirmations when you tweak on page filters. Text edition is crap, so feature content and description is better kept separate. Also integrations with potentially adjacent tools (figma) is lacking or limited (Jira)
What problems is the product solving and how is that benefiting you?
We maintain long horizons (Quarter n+1 to n+4), produce quarterly roadmaps and individual / custom roadmaps for each customer. It's also our system of records for pointers to stakeholder content (engineering, mkt, sales, CS...)
Great to sort your product progress. From customer insights to prioritizatioto launch
What do you like best about the product?
Managing the insights of customer feedback, being able to build your unique process with different views and dashboards, quick customer feedback and how to organize your whole product workflow. Masonite gives a good overview from top level to operational
What do you dislike about the product?
Some features should not be enterprise. They belong to at least a package with a price tag on.
Even if I love the insights feature it could be improved in terms of more automation. Also a connection to HubSpot is missing
Even if I love the insights feature it could be improved in terms of more automation. Also a connection to HubSpot is missing
What problems is the product solving and how is that benefiting you?
Organizing product discovery and delivery.
Gaining and organizing customer feedback and mapping them to product ideas.
Making the plan visible to the whole company and having a solid transparent prioritization.
Gaining and organizing customer feedback and mapping them to product ideas.
Making the plan visible to the whole company and having a solid transparent prioritization.
Helpful Product Categorization Tool
What do you like best about the product?
It's been very helpful to have customer feedback entered into productboard in a way that I can easily categorize it. This way I'm able to see what features have been requested most and further details around the customer.
PB has also been helpful for sharing out roadmaps across the org.
PB has also been helpful for sharing out roadmaps across the org.
What do you dislike about the product?
The Trends view was a bit buggy for me at first. It seems to be working ok now. I also had some trouble with the recommended features when processing insights. Features outside of my zone would regularly be recommended to me instead of features within my zone.
What problems is the product solving and how is that benefiting you?
Shared Roadmapping within the Product Org and within the Organization overall. Processing and categorizing user feedback requests. I've been able to better prioritize which features customers are asking for most often because of product board.
Critical for feedback organization and prioritization
What do you like best about the product?
Product Board is highly customizable. The product provides a nice workflow from incoming feedback to association with feature requests. Integrations are essential!
What do you dislike about the product?
They could use more integrations for incoming feedback and project management. Most of all, I wish they'd solve the issue of follow-up once a feature is built. This seems like an obvious part of product management, but they haven't solved the problem.
What problems is the product solving and how is that benefiting you?
This is essential for aggregating and organizing feedback from many users and then prioritizing that feedback.
Great tool for communicating roadmap, but missing key integrations
What do you like best about the product?
Great tool to share roadmap internally and keep relevant stakeholders in the loop of what's changed and how features are progressing.
What do you dislike about the product?
Missing integration with Linear. We've had to build a custom integration to connect the two systems but are still not properly in sync forcing us to double enter numerous items. Also forces other PMs away from PB and only use linear.
What problems is the product solving and how is that benefiting you?
Roadmap communication
- Easy to share a high level view of what my team and other teams are doing in a single view
- Other team members also have the opportunity to view certain items in detail if they want to learn more about what a specific team is working on
- Easy to share a high level view of what my team and other teams are doing in a single view
- Other team members also have the opportunity to view certain items in detail if they want to learn more about what a specific team is working on
showing 71 - 80