Productboard
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Does almost everything I need and is very easy to use
What do you like best about the product?
* End-to-end product management tool for customer communication, staging, validation, sharing, and roadmapping.
* Configurable views with sharing options
* Notes/Insights/Feature relationships and tracking
* Many different roadmap types that are easy to share with the organization
* Make/Collaborator user model
* Built-in portal for validation and idea submissions
* Does not require a million plugins like Jira
* Configurable views with sharing options
* Notes/Insights/Feature relationships and tracking
* Many different roadmap types that are easy to share with the organization
* Make/Collaborator user model
* Built-in portal for validation and idea submissions
* Does not require a million plugins like Jira
What do you dislike about the product?
A few features that would be important to me are missing
* Portal that allows more customer/user participation (I don't agree with Productboards philosophy on not allowing community collaboration for voting)
* Soft dependencies between projects (currently only supports hard dependencies/blockers)
* Feature scoring doesn't work well as using effort in the equation tends to squish everything into the same range
* Export capabilities are too limited (e.g. I cannot get metrics for managing the notes backlog as the 'processed' date isn't exportable)
Pricing is on the expensive side.
* Portal that allows more customer/user participation (I don't agree with Productboards philosophy on not allowing community collaboration for voting)
* Soft dependencies between projects (currently only supports hard dependencies/blockers)
* Feature scoring doesn't work well as using effort in the equation tends to squish everything into the same range
* Export capabilities are too limited (e.g. I cannot get metrics for managing the notes backlog as the 'processed' date isn't exportable)
Pricing is on the expensive side.
What problems is the product solving and how is that benefiting you?
* Single source for tracking from idea (notes/insights) to feature candidates w/ scoring to roadmapping and sharing through delivery
* Sharing my roadmap without resorting to slides for presentation
* Collaboration with the rest of the organization
* Sharing my roadmap without resorting to slides for presentation
* Collaboration with the rest of the organization
Useful for organizing customer insights!
What do you like best about the product?
Love being able to associate customer feedback with specific features. Love being able to use Productboard to communicate out the roadmap to the rest of the organization.
What do you dislike about the product?
I wish there were some better read-only views for sharing the roadmap paired with customer insights.
What problems is the product solving and how is that benefiting you?
Better at keeping track of feedback, prioritizing features, and communicating across the organization.
A great partner for product managers
What do you like best about the product?
It's a great tool with a super nice look and feels that will help you to gather insights easily and connect those to features and build your company roadmap in just a few clicks.
What do you dislike about the product?
The tool is great. I would like to have more flexibility on how to create the prioritization score. Something to handle like excel equation to get the score, so we can work around different scoring frameworks and not just value vs effort
What problems is the product solving and how is that benefiting you?
First, gather all the customer and market insights in just one place.
And then connecting insights with future developments.
And giving visibility of all of these thanks to the roadmap feature
And then connecting insights with future developments.
And giving visibility of all of these thanks to the roadmap feature
Great for tracking product features and timelines across a complex product.
What do you like best about the product?
The ability to group features under components made it much easier to track what we wanted to build. Trello and GitHub projects (our previous solutions) required managing a large number of projects and boards, there was no way to get a holistic view of our product backlog or do prioritization.
What do you dislike about the product?
Our engineering tasks are tracked in github issues, but github tickets cannot be imported to productboard. When engineers create tickets in github, it is hard for us to track or we have to manually recreate them.
What problems is the product solving and how is that benefiting you?
* Product feature tickets are now organized around the product instead of the development team
* Roadmaps by swimlane allow us to see what each development team (backend, frontend, mobile) are working on and where one team is blocked by another
* Roadmaps by releases helped bring clarity to the executive team on when product updates will be available to our customers
* Roadmaps by swimlane allow us to see what each development team (backend, frontend, mobile) are working on and where one team is blocked by another
* Roadmaps by releases helped bring clarity to the executive team on when product updates will be available to our customers
It has been of great help to me when I want to organize all our products in a simpler way
What do you like best about the product?
Its ease in terms of use is something that is quite easy to learn, not to mention that the design of its interface is quite intuitive which allows any user to use this application without any problem or inconvenience, In fact, it has allowed me to carry out in a much more orderly and systematized way, which allows me to reduce in a fairly efficient and practical way the execution times of our tasks quite quickly and practically, their customer service team is quite fast When responding to any questions or concerns that may arise while we use this application, the ease with which we can add any product is quite impressive, in fact this allows us to perform all our tasks without much inconvenience.
What do you dislike about the product?
To be honest I have no complaints about the use of this application, I find it quite practical when it comes to wanting to simplify and automate a wide variety of tasks and activities within our organization in a very practical and fast way.
What problems is the product solving and how is that benefiting you?
It has been being a great help to me when I want to organize in a simpler, simpler and faster way all our products in such a way that we can automate and optimize the whole process of our work in a much more practical way. , safe and efficient.
Great tool with full customer feedback loop, potential feature analytics, and roadmapping.
What do you like best about the product?
I really love how comprehensive this tool is. This tool allows you to collect customer feedback into one convenient inbox, tag all the feedback to different ideas, create metrics for analyzing all the ideas, and then use their analytics tools to develop a data driven product roadmap.
What do you dislike about the product?
Because the product is so customizable, it can take some time to get everything set up the way you want it, but it's really an incredible tool once you've got it right.
What problems is the product solving and how is that benefiting you?
We've been able to get a much more data driven product roadmap instead of relying largely on the directives we receive from the higher ups in the company. We're also working on getting this set up to where it completes the feedback loop and notifies interested parties when we complete major milestones.
Feedback features disappointing & product evolution painfully slow
What do you like best about the product?
Productboard is an end to end solution dedicated to product management. It's a beautiful application, it truly has some of the best user controls I've worked with for many years and it has a great integration with Jira.
What do you dislike about the product?
It's quite complex to implement and you have log into it daily to view feedback from users as there is no Slack integration to surface these insights outside of Productboard. They advertise a Slack integration but this just shares updates from internal users and is useless in all honesty.
The biggest issue is one that I have communicated to Productboard over and over - its not possible to create a seamless 360-degree feedback loop with users. In fact, the user feedback functionality is so poor we are currently reviewing alternatives such as Canny which will allow users to search for features, warn the user they are suggesting a duplicate feature candidate, send recent submissions to keep users engaged and enable us to easily post updates to users when a feature they suggested or voted on has been shipped.
They've been slow on developing public API's, only just last month adding a Notes endpoint 😂😂😂. They've been advertising a public API for over a year and there's a single POST notes endpoint to show for it!
The worst part is as a solution for Product Management they're poor at the fundamentals - your own suggestions/ideas are submitted into the abyss, never to be acknowledged, responded to or actioned. I even connected with a senior team member to pass this feedback on and he was shocked, but nothing changed. They have such a large team of +170 employees - I can't figure out what they do with all these resources.
The biggest issue is one that I have communicated to Productboard over and over - its not possible to create a seamless 360-degree feedback loop with users. In fact, the user feedback functionality is so poor we are currently reviewing alternatives such as Canny which will allow users to search for features, warn the user they are suggesting a duplicate feature candidate, send recent submissions to keep users engaged and enable us to easily post updates to users when a feature they suggested or voted on has been shipped.
They've been slow on developing public API's, only just last month adding a Notes endpoint 😂😂😂. They've been advertising a public API for over a year and there's a single POST notes endpoint to show for it!
The worst part is as a solution for Product Management they're poor at the fundamentals - your own suggestions/ideas are submitted into the abyss, never to be acknowledged, responded to or actioned. I even connected with a senior team member to pass this feedback on and he was shocked, but nothing changed. They have such a large team of +170 employees - I can't figure out what they do with all these resources.
What problems is the product solving and how is that benefiting you?
A public roadmap and idea's portal to gain feedback from users.
An internal tool for collecting functionality candidates, aggregating feedback, prioritising and then internally communicating progress.
An internal tool for collecting functionality candidates, aggregating feedback, prioritising and then internally communicating progress.
Almost the boest of what it's out there
What do you like best about the product?
Ease of use, intuitivenes, functionality, claryty.
What do you dislike about the product?
Gathering feedback and feature requests has a lot of space for improvement.
What problems is the product solving and how is that benefiting you?
managing the startup - products roadmap, feature prioritization, keeping an eye on the progress.
Planning product roadmap visually makes everything clear
What do you like best about the product?
The Productboard has useful and nice interface design and is very easy to use. I can easily plan product roadmaps from general to the finest details. Prioritization scores of product features are calculated automatically according to different parameters. Thus, we can clearly see which feature we should develop first. User feedback and tools for collecting new ideas are also outdated and very useful. We can also include our users in our product development processes.
What do you dislike about the product?
Using the Productboard first time it should be confusing to make a setup according to your needs, but when the system understood everything gets clear and runs smoothly. Although it has very different layouts, you may not be able to create a layout for your specific needs.
What problems is the product solving and how is that benefiting you?
With Productboard, we can manage our product roadmap easily and collaboratively. All levels of employees transparently see the product roadmap whenever they need. By this way, everyone in the company owns the product and understand the vision.
Solid Product Feedback and Planning in One Tool
What do you like best about the product?
ProductBoard makes it simple and trivial to receive feedback, structure a product and engineering facing roadmap, and link those features to insights and JIRA tickets. Without delving into the details too much, ProductBoard gives product enough information to sort and plan features and accept feedback, avoiding the classic "black hole" that new requests and changes typically fall into. We also use the Slack and JIRA integrations to route feedback to a central place and link it to tickets in the backlog or in flight.
What do you dislike about the product?
The product portal feature could use improvement, making it easier to accept and share new ideas. Otherwise, recent improvements to JIRA and feature planning have quickly eliminated my major issues. The have a rapid development process and add new features often, based on community-generated ideas and concerns. Even if I've had an issue, it was normally resolved within a few spring cycles.
What problems is the product solving and how is that benefiting you?
Internal feature planning, product feedback collection, roadmapping, and prioritization.
Recommendations to others considering the product:
Think about your SDLC and find the tool that fits best. Do not try to mash a tool into a unique lifecycle.
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