Productboard
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Recommendation of Product Board
What do you like best about the product?
I like that it is very customizable in terms of how you want to group things and save personalized views.
What do you dislike about the product?
There seems to be more continuity needed between features and roadmaps. For example, if I set specific dates for the release groups, I don't necessarily see that translated in a timeline-based roadmap. I still need to snap them into the correct dates. This makes it redundant to use.
I also think there could be more exporting-type features. Also, there needs to be more connection between sections because I want to be able to update certain things while I"m in the roadmap view, but I can only update them while in the features view.
I also think there could be more exporting-type features. Also, there needs to be more connection between sections because I want to be able to update certain things while I"m in the roadmap view, but I can only update them while in the features view.
What problems is the product solving and how is that benefiting you?
Right now, this is just mainly helping us store our insights in one place to link to features. So really just a means of organization at the moment, not necessarily helping to solve other problems.
Recommendations to others considering the product:
NA
Prioritizing user feedback
What do you like best about the product?
Insight and feature state management which helps prioritization.
What do you dislike about the product?
Limited views to present and edit status for executive/board meetings
What problems is the product solving and how is that benefiting you?
Process feedback and ideas and translate in actionable features
Recommendations to others considering the product:
Read best practices blog
Product Board for Roadmaps and Weekly Plannings
What do you like best about the product?
I like having the ability to organize team feature plans on a weekly basis with the flexibility to adjust priorities and plan for weeks ahead.
What do you dislike about the product?
We had an issue with the sync of epics to jira, but the support is very great and helped resolve the issue in a timely fashion. Additionally, we would like more Jira integration functionality.
Improve product documentation for your users.
Improve product documentation for your users.
What problems is the product solving and how is that benefiting you?
Our organization's roadmap is dependent on ProductBoard. High-level planning, roadmaps, quarterly planning all happen inside productboard for each team that we have.
Recommendations to others considering the product:
Read about the product first and how to use it, set up necessary flows in your mind first, then recreated them inside PB.
Productboard increased our effectiveness and productivity as we continue to enhance our SaaS
What do you like best about the product?
As we started working remotely in March of 2020 and we continue today, productboard has been instrumental in our transition from using whiteboards and Excel files to design product functionality to profesionalizing our SaaS product development work flows and release planning. As a product owner, it is very easy to communicate the big picture of our platform to the team and the integration to Jira bridged the gap from design to testing and deployment.
What do you dislike about the product?
Only users defined as makers can create features.
What problems is the product solving and how is that benefiting you?
We have a SaaS for eCommerce focused on Latin American merchants and entrepreneurs. We have a robust platform for Enterprise CPG and retail businesses, and we have expanded our product offering to include a cloud commerce platform that incorporates a website builder to facilitate launching new online stores quickly.
Powerful and highly usable product strategy, planning and prioritization tool
What do you like best about the product?
I like the broad set of features from gathering insights to prioritization and planning all in one suite. We don't have to switch between multiple tools anymore. Cherry on the cake is the lovely design, the product actually feels "designed" compared to other tools we tried.
What do you dislike about the product?
I can't really say that I dislike something. Maybe the Jira integration isn't as full-blown as the competitor ones, but I believe they'll catch up.
What problems is the product solving and how is that benefiting you?
Consolidating customer feedback for the problem discovery phase, prioritization, and planning of features, and communicating to stakeholders via Productboard
Simple to use, but beware overcomplicating things
What do you like best about the product?
Easy to drag and drop, with lots of customisation options.
What do you dislike about the product?
The endless customisation can sometimes mean that it is hard to have consistency across diffferent PM's. That being said if you take the time up front you can get it sorted.
What problems is the product solving and how is that benefiting you?
Having a well communicated roadmap, we are just starting to look into the prioritisation piece, but having consistent and easily accessible roadmaps was our main goal
Hop on the Productboard train!
What do you like best about the product?
Overall all the features are really great in the Pro plan so far. I love all the different templates to present our Roadmaps with very little effort. The Product Portal for users to submit ideas, and the inbox they go into to be processed, tagged, and linked to current features. I really love how everything is connected, if I'm in my roadmap, I don't have to navigate away to see insights, comments, details, subfeatures linked, due dates etc.. We integrated with Jira and it's so freakin' easy to work on a feature in Productboard, then just click Push to move it to Jira, you select the project and board you want to move it too and that's it, your're done!
Another exciting thing about Productboard is that they are always working to optimize the experience. This tool will be gold for me once I can automate as much as possible (like auto tag feedback coming in, place it into the proper collection, link to features) and they release their feature that's in progress right now to have a shareable link for our Stakeholders.
I'm looking forward to using the prioritization matrix on the Scale plan too, we are going to upgrade in the next couple months most likely. I did get to use it when we had our free trial though and it was really neat. I love that it fills in the values for you for the value and effort scores based on your placement on the Matrix. We use to do an excercise like this with the dev team in mural but it was so much prep work to set that up. Zero prep in here after you create them directly in Producboard, or have the cards created in Jira and bulk push them in.
Another exciting thing about Productboard is that they are always working to optimize the experience. This tool will be gold for me once I can automate as much as possible (like auto tag feedback coming in, place it into the proper collection, link to features) and they release their feature that's in progress right now to have a shareable link for our Stakeholders.
I'm looking forward to using the prioritization matrix on the Scale plan too, we are going to upgrade in the next couple months most likely. I did get to use it when we had our free trial though and it was really neat. I love that it fills in the values for you for the value and effort scores based on your placement on the Matrix. We use to do an excercise like this with the dev team in mural but it was so much prep work to set that up. Zero prep in here after you create them directly in Producboard, or have the cards created in Jira and bulk push them in.
What do you dislike about the product?
If you manage multiple products, all the feedback goes into one inbox, and you have to manually tag, sort into the correct collection, and link features. You can't have tags prepopulated for the team to use; you have to create the tags as you need them. When you use a tag at least once, it'll appear in your list of tags though.
I would love integrations with Hubspot, Helpscout, and a more robust integration with Jira so I don't have to update the roadmap manually. It would be awesome if as a card moves through its lifecycle in Jira, it updates accordingly in Producboard.
I would love integrations with Hubspot, Helpscout, and a more robust integration with Jira so I don't have to update the roadmap manually. It would be awesome if as a card moves through its lifecycle in Jira, it updates accordingly in Producboard.
What problems is the product solving and how is that benefiting you?
Mainly having a colorful, visual Roadmap for the Stakeholders and executives. Having a place to gather feedback. I have google forms for internal use to submit feature requests, and I use Zapier to get that into Productboard. The Slack extension is cool to send information into Productboard as well.
Recommendations to others considering the product:
Check that they have the integrations you need. If you are managing more than one product and will be using more than on Product Portal be aware all the feedback goes into one inbox. Hopefully this is addressed soon.
Poor UI, Very Limited Reporting, Overpriced and of little value to a Head of Product
What do you like best about the product?
It does organise features well, and allows you to categorise your prioritisation..Visually allows you to have a good prioritisation conversation with your team and wider organisation.
What do you dislike about the product?
The UI is not very intuitive.
Unfortunately there is no way to report effectively on any decisions that ProductBoard assists you in making. So it is impossible to tell whether you are improving or changing behaviours, or where you are allocating resources...In short PB helps you to have the right conversations and make the right decisions, but you can never tell if that is actually the case. Eg if I set my team a target of allocating less than 15% of approved user stories to UI/UX improvements, I never actually know it that is the case. It also frustratingly has no date/time reporting - So impossible to know really basic stuff like 'How long are my User stories sitting in this roadmap', or 'How long do US take on average to go from ideation to release?'...
Also very expensive for anything beyond 1 user.
Unfortunately there is no way to report effectively on any decisions that ProductBoard assists you in making. So it is impossible to tell whether you are improving or changing behaviours, or where you are allocating resources...In short PB helps you to have the right conversations and make the right decisions, but you can never tell if that is actually the case. Eg if I set my team a target of allocating less than 15% of approved user stories to UI/UX improvements, I never actually know it that is the case. It also frustratingly has no date/time reporting - So impossible to know really basic stuff like 'How long are my User stories sitting in this roadmap', or 'How long do US take on average to go from ideation to release?'...
Also very expensive for anything beyond 1 user.
What problems is the product solving and how is that benefiting you?
Prioritisation
Best product tool I have ever used!
What do you like best about the product?
I love how product discovery is made simplier by tieing user feedback directly to features. We haven't started using the portal yet, but I'm looking forward to having another way to gather valuable feedback and allow users to submit their feature ideas. The Slack integration is another great way to get feedback into Productboard, and it's used by many of our team members.
The Productboard team is excellent about feature feedback (go figure!), and one idea I submitted was implemented shortly after I shared it with their team which is fantastic.
The Productboard team is excellent about feature feedback (go figure!), and one idea I submitted was implemented shortly after I shared it with their team which is fantastic.
What do you dislike about the product?
There isn't too much I can think of regarding dislikes. The GitHub integration requires you to select the repository to send features to instead of choosing any repository within our organization. I can understand why this would be the case, but it's a bit annoying and adds additional steps to our process.
Things may have improved since we started using Productboard, but I found the onboarding experience (2+ years ago) to be lacking. I struggled with understanding how to map our product into the tool and I'm not sure if the way we are using it is optimal.
Things may have improved since we started using Productboard, but I found the onboarding experience (2+ years ago) to be lacking. I struggled with understanding how to map our product into the tool and I'm not sure if the way we are using it is optimal.
What problems is the product solving and how is that benefiting you?
The biggest problem Productboard helps us solve is product planning. We have no shortage of feature requests and ideas coming in. Keeping them all in view and prioritizing them based on actual data points and not just opinions is a massive improvement on how we did things before.
One major benefit we have realized is more easily communicating our roadmap internally. It's easy to share different views of the roadmap with varying levels of detail depending on who the target audience is. That's a fantastic ability for a small team like us.
One major benefit we have realized is more easily communicating our roadmap internally. It's easy to share different views of the roadmap with varying levels of detail depending on who the target audience is. That's a fantastic ability for a small team like us.
Recommendations to others considering the product:
We're a relatively small team, and Productboard works well for us. If you are in a large organization with multiple product teams, there might be better tools out there for you.
Really helps our lean team keep so many threads under control
What do you like best about the product?
When we adopted ProductBoard we were looking for a tool that would allow us to organize our products into clear buckets of value and tie that back to various views for managing engineering, stakeholder communication, and our own research and discovery processes.
So far (it's been about 6months), we've effectively managed the project management bits of execution with eng to keep status well represented and keep iterating on the key movers ie. design/requirements/UAT, etc.
We've also leveraged Portal as a way to keep stakeholders at bay and as a resource for all completed features to contain release notes, demo videos, etc.
The tool is incredibly powerful given the right amount of time to experiment with various setups. The flexibility forces you to think about the organization of your products which produces clarity, ie. you have a lot of freedom to group and work by releases, objectives, etc and being able to truly think about your objectives against the broader product organization forces good thinking time about the product vs simply chasing the next "task". This has helped instill good habits in our more JR PMs.
So far (it's been about 6months), we've effectively managed the project management bits of execution with eng to keep status well represented and keep iterating on the key movers ie. design/requirements/UAT, etc.
We've also leveraged Portal as a way to keep stakeholders at bay and as a resource for all completed features to contain release notes, demo videos, etc.
The tool is incredibly powerful given the right amount of time to experiment with various setups. The flexibility forces you to think about the organization of your products which produces clarity, ie. you have a lot of freedom to group and work by releases, objectives, etc and being able to truly think about your objectives against the broader product organization forces good thinking time about the product vs simply chasing the next "task". This has helped instill good habits in our more JR PMs.
What do you dislike about the product?
I wish there were better ways to organize features not just by hierarchy but almost by versions of similar products we want to produce. We are a B2B SASS that tends to need to iterate more on our customer's cycles for our big bang stuff, and don't leverage similar patterns to your heavy A/B B2C product tendencies. There are ways to achieve this but versioning/treating PB as a true repository of the products is hard to get a good visual of. Maybe something that mindmaps features to allow your product to be visually represented as relationships / nested articles would be helpful as a complement to the hierarchy view.
More concrete ask... I wish could nest multiple groupings much like Airtable. I sometimes want to see a release + objectives or teams within vs having very long lists by release or needing to break out various releases for various teams. Right now the 1 level of grouping in non-hierarchy views is a bit painful for us.
Lastly, I wish there were better ways to capture feedback / organize feedback. This includes having not only the feedback repository but a way to see key clients and all feedback grouped into that key client + roadmapped items in progress aligned with their needs to assist in any areas where we need to help manage a relationship. All this research is hard to put together.
More concrete ask... I wish could nest multiple groupings much like Airtable. I sometimes want to see a release + objectives or teams within vs having very long lists by release or needing to break out various releases for various teams. Right now the 1 level of grouping in non-hierarchy views is a bit painful for us.
Lastly, I wish there were better ways to capture feedback / organize feedback. This includes having not only the feedback repository but a way to see key clients and all feedback grouped into that key client + roadmapped items in progress aligned with their needs to assist in any areas where we need to help manage a relationship. All this research is hard to put together.
What problems is the product solving and how is that benefiting you?
Team maturity in thinking through their respective products, managing various projects and cycles, ensuring completeness, stakeholder transparency (where warranted with controls and access), feedback capture.
Recommendations to others considering the product:
We tried ProductPlan and other competitor solutions, the cost may seem like a barrier to entry but if implemented well, it can solve enough organizational pain to make it a positive return. Take the leap.
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