DevRev Product-Led Support
DevRevReviews from AWS customer
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137 reviews
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Good
What do you like best about the product?
Visually pleasent when compared to some other SAAS
What do you dislike about the product?
Technical documentation and debugging steps can be improved.
What problems is the product solving and how is that benefiting you?
I don't currently use it for my business.
Interesting product for PMO and development team
What do you like best about the product?
End to end project Mgt and development Mgt
What do you dislike about the product?
Nothing at the moment. Overall looks good product
What problems is the product solving and how is that benefiting you?
Mainly development and project Mgt
Flexible CRM Platform
What do you like best about the product?
The flexibility of DevRev adapting to the customer needs is the best thing I liked.
One of the best modern CRM platforms I have come across till date.
One of the best modern CRM platforms I have come across till date.
What do you dislike about the product?
Well, if you dislike something , you can tell the the DevRev team, and they will surely work on making it better for you.
Havent disliked anything about them yet.
Havent disliked anything about them yet.
What problems is the product solving and how is that benefiting you?
DevRev can solve the problem of enhancing customer experience for me.
Single point solution
What do you like best about the product?
Instead of dealing with multiple platforms. I find devrev as one stop solution..
What do you dislike about the product?
Will require more time to invest to learn all the functionality and widgets
What problems is the product solving and how is that benefiting you?
Dev rev help in application support as well as tto track the development activities
Review by Indian Navy - Awesome Product
What do you like best about the product?
Its a great platform for us to have such a wonderful products.
What do you dislike about the product?
None as such. I didn't find any dislikes about DevRev
What problems is the product solving and how is that benefiting you?
It is helping in Customer Relationship Management. It eliminates requirements of multiple tools
One stop platform for all company needs
What do you like best about the product?
Devrev is an amazing platform where you can manage your business, cater to issues, and get actionable insights all at the same place, the snap-in service is unparalleled
What do you dislike about the product?
It makes it too easy for anyone using it.
What problems is the product solving and how is that benefiting you?
Helping to create snapins by Integrating voc data from different sources in same platform
Review for Devrev, User Friendly
What do you like best about the product?
Very good community support. AI part is really interesting. They are doing great using the power of LLMs.
What do you dislike about the product?
Python support needs to be added. Others are really good.
What problems is the product solving and how is that benefiting you?
We participated in a Hackathon where we implemented LLM utility and AI Based clustering. We generated tickets using high priority tickets.
Connect with customers
What do you like best about the product?
DevRev is very helpful for connecting customers directly with the company. Sometimes companies lose track of what exactly companies want, I think DeRev helps solve that problem very well.
What do you dislike about the product?
DevRev should focus more on outreach. Some templates are exclusively in typescript. Python should be added
What problems is the product solving and how is that benefiting you?
Integrating DevRev for collecting customer data from various platforms like twitter, google play store etc
Good CRM experience in one suite
What do you like best about the product?
Ticketing system, u
Great UX &committed to your long term success by giving plenty of learning, and growing opportunities.
Great UX &committed to your long term success by giving plenty of learning, and growing opportunities.
What do you dislike about the product?
N/A , yet to e pore more. However Product demo would be helpful
What problems is the product solving and how is that benefiting you?
Replace the manual ticketing system
Very good and useful CRM tool
What do you like best about the product?
The Snap-ins are really useful, could be used very widely. The existing tickets system is also good.
What do you dislike about the product?
Could be more language flexible and not include just Typescript
What problems is the product solving and how is that benefiting you?
It helps understand and connect customers with developers. It helps the developer create apps that could be useful to businesses or for insights.
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