Notion
NotionExternal reviews
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One of the Most Flexible Tools on the Market (That Might Be Trying to Do Too Much)(
What do you like best about the product?
Notion’s greatest strength is its flexibility and deep customization. For a long time, I used it at a surface level—for note-taking, capturing ideas, and some basic databases—and it worked well enough. But as I started seeing how others were using it for everything from relationship tracking to full-blown project management systems, I realized I was barely scratching the surface.
What really sets Notion apart is this: if you can imagine a workflow, a dashboard, or a system, there's a very good chance you can build it in Notion. It may not always be easy, and there’s definitely a learning curve, but the level of control and creativity it offers is unmatched. After investing the time to truly understand how to build in Notion, I now see it as one of the most powerful tools available for personal and professional productivity.
What really sets Notion apart is this: if you can imagine a workflow, a dashboard, or a system, there's a very good chance you can build it in Notion. It may not always be easy, and there’s definitely a learning curve, but the level of control and creativity it offers is unmatched. After investing the time to truly understand how to build in Notion, I now see it as one of the most powerful tools available for personal and professional productivity.
What do you dislike about the product?
Ironically, what I love most about Notion—its flexibility and customizability—also points to my biggest concern: they might be trying to do too much. With the recent rollout of Notion AI, Notion Calendar, and Notion Inbox, it feels like the team is spreading themselves thin and stepping outside their core area of expertise.
The core Notion product remains fantastic—there’s really nothing else quite like it when it comes to building custom productivity systems. But the newer features have been underwhelming, particularly Notion AI. As someone who frequently experiments with AI tools and workflows, I had high hopes for a native AI experience within Notion. Unfortunately, it has consistently fallen short. It often provides inaccurate responses to questions about how to use Notion—even for straightforward, well-documented tasks—and struggles to retrieve information that’s clearly present in a workspace. I’ve found myself bypassing Notion AI entirely in favor of more capable LLMs like ChatGPT or Claude.
My experience with Notion Calendar and Inbox is more limited, so I won’t speak as strongly to those, but the pattern gives me pause. I’d much rather see Notion focus on deepening and refining their core offering—and supporting better integrations with best-in-class AI—rather than building lackluster versions themselves.
The core Notion product remains fantastic—there’s really nothing else quite like it when it comes to building custom productivity systems. But the newer features have been underwhelming, particularly Notion AI. As someone who frequently experiments with AI tools and workflows, I had high hopes for a native AI experience within Notion. Unfortunately, it has consistently fallen short. It often provides inaccurate responses to questions about how to use Notion—even for straightforward, well-documented tasks—and struggles to retrieve information that’s clearly present in a workspace. I’ve found myself bypassing Notion AI entirely in favor of more capable LLMs like ChatGPT or Claude.
My experience with Notion Calendar and Inbox is more limited, so I won’t speak as strongly to those, but the pattern gives me pause. I’d much rather see Notion focus on deepening and refining their core offering—and supporting better integrations with best-in-class AI—rather than building lackluster versions themselves.
What problems is the product solving and how is that benefiting you?
Notion has become a one-size-fits-most solution for both me personally and our organization. It serves as a central hub where we house everything from internal knowledge bases and best practices to relationship management databases, task lists, and project documentation. Having a single source of truth has been invaluable for streamlining collaboration and reducing tool sprawl.
While we still rely on dedicated tools like Asana for task management and Google Calendar for scheduling, I believe that’s more a reflection of our transition process than a limitation of Notion itself. As we continue building out our internal frameworks, I can easily see us moving more and more of our operational workflows into Notion.
Its intuitive interface and flexible structure make it easy to find and organize information—regardless of what form that information takes. As long as we steer clear of the AI features, Notion delivers a reliable, adaptable workspace that supports both individual productivity and team coordination.
While we still rely on dedicated tools like Asana for task management and Google Calendar for scheduling, I believe that’s more a reflection of our transition process than a limitation of Notion itself. As we continue building out our internal frameworks, I can easily see us moving more and more of our operational workflows into Notion.
Its intuitive interface and flexible structure make it easy to find and organize information—regardless of what form that information takes. As long as we steer clear of the AI features, Notion delivers a reliable, adaptable workspace that supports both individual productivity and team coordination.
love it for anything from tracking, to note taking to a full second brain
What do you like best about the product?
data base ability is by far my favorite.
What do you dislike about the product?
I wish you could design pages in more of a block format
What problems is the product solving and how is that benefiting you?
Outbound Efforts as a SDR
good experience overall, but I found the AI to be of limited use and not particularly effective
What do you like best about the product?
What I appreciated most was the perfect balance between simplicity and depth. The interface was intuitive and easy to navigate when I needed quick access, yet robust enough to support more detailed tasks when the situation called for it. It made the experience both efficient and empowering
What do you dislike about the product?
I find the AI features to be underwhelming compared to ChatGPT. Given the performance, I might as well just use ChatGPT instead, as the AI database capabilities are fairly average.
What problems is the product solving and how is that benefiting you?
To enhance operational efficiency and support informed decision-making, the company has implemented a centralized knowledge management system. This structured repository serves as a comprehensive resource for storing, organizing, and retrieving critical organizational information. By consolidating institutional knowledge and best practices into a single, easily accessible platform, teams can collaborate more effectively, reduce redundancy, and ensure continuity across departments.
Much better than Loop
What do you like best about the product?
Ai compatability
Different connections to other apps
The look is really nice
Easy to use and implement
Very quick customer support
Different connections to other apps
The look is really nice
Easy to use and implement
Very quick customer support
What do you dislike about the product?
The forms option can be improved
A lot to take in the first time you use it
A lot to take in the first time you use it
What problems is the product solving and how is that benefiting you?
Organizing documents/notes as a one stop shop for different organizations
Notion is great for collaboration
What do you like best about the product?
Very easy to collaborate with teammates on docs simultaneously
AI feature makes searching for information really easy
AI feature makes searching for information really easy
What do you dislike about the product?
Commenting in Notion could be easier. Some of the formatting gets messed up with comments.
What problems is the product solving and how is that benefiting you?
Notion is our go to document writing software. We use it for storing knowledge, communicating plans, meeting notes, and project management.
My therapy room
What do you like best about the product?
AI Integration, I learnt a lot from my journals. With ask AI features it allows me to analyze a lot of my personal development. Also it helped huge with my school project because it gave me opportunity to work on my work with AI but not just AI. I was able to brainstorm with AI based on my ideas and my input to the process rather than just using chatGpt or such applications that only gives you information from what is out there. It enchanges my ability to discuss my authenticity on my work and on my personal writings.
What do you dislike about the product?
That I need to pay even if I want to share the space with my friends
What problems is the product solving and how is that benefiting you?
Sometimes it becomes my therapist sometimes my mentor, sometimes even consultant about my school work.
Our Documentation Lives in Notion and We Love IT!
What do you like best about the product?
I love the ability to create databases and filter them and then creat filtered db views.
What do you dislike about the product?
I wish the AI features were free! At least to search the workspace.
What problems is the product solving and how is that benefiting you?
We use notion to basically store knowledge across many documents. Its basically a brain for our company. We store playbooks for all the different teams in our company to use.
AI Writing Assistant
What do you like best about the product?
What I appreciate most about Notion is its quality writing assistance. I frequently practice my writing skills and am grateful for Notion AI's help with grammar.
What do you dislike about the product?
What I dislike about Notion is the occasional slow speed of the AI box and when it crashes. I also don't like that I cannot paste large quantities of text.
What problems is the product solving and how is that benefiting you?
Notion is helping me take my notes more efficiently and organized. I can easily ask it to test me on it and prepare quizzes.
I love Notion for everything
What do you like best about the product?
Notion has incredible organization, collaboration and content creation features. I can’t pick one thing - I use it for everything!
What do you dislike about the product?
I do find that your AI function is still a bit lacking. It certainly hasn’t gotten to a level of sophistication or understanding what I want the way a ChatGPT does.
What problems is the product solving and how is that benefiting you?
Notion is my go-to platform for project management and team collaboration. We use it as a repository for everything for our organization.
Wonderful! Love this app I think it’s the future google / Microsoft
What do you like best about the product?
Notion calendar is amazing + databases with advanced filters.
What do you dislike about the product?
Get closer to asana, like individual database row permissions/locking.
What problems is the product solving and how is that benefiting you?
Operations problems.
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