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Blackboard IncReviews from AWS customer
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On the student and professor ends, Blackboard Collaborate has a bad user experience.
What do you like best about the product?
I like that it was designed with the intent to make it easier to host classes online and still maintain a class discussion because of its features with the microphone, chat, and question options.
What do you dislike about the product?
I hate that it randomly crashes for absolutely no reason, and your internet connection has to be impeccable just for it to run somewhat okay. I don't particularly appreciate that when too many people are present within a session, the microphone is disabled from the attender's end.
What problems is the product solving and how is that benefiting you?
When the global pandemic hit, Blackboard Collaborate proved helpful in my school because it allowed us to have an online teaching/learning platform.
Recommendations to others considering the product:
It is a pretty good alternative to in-person meetings; however, you need to make sure that your wifi connection is 10/10 because that is the only way this system will be any good.
Blackboard Collaborate
What do you like best about the product?
Our institution uses Blackboard as its LMS, and having a video conferencing platform, basically built-in, is very helpful. Not only does Collaborate insert seamlessly into our courses, but it is easily used for non -course-related meetings as well.
What do you dislike about the product?
Collaborate is not as robust as some of the other platforms that we used during the pandemic. I wish the gallery view had a few more options and that it had the ability to customize backgrounds, but Collaborate is a strong option; it just doesn't have all the "bells and whistles" that some other platforms have.
What problems is the product solving and how is that benefiting you?
We have used Collaborate in our courses since its inception, and it makes virtual classes, virtual office hours, and quick impromptu meetings easy to facilitate. During the pandemic of 2020, our institution went entirely virtual for almost six months, and Collaborate was invaluable in meeting our student needs during that time.
Recommendations to others considering the product:
If your institution uses Blackboard as an LMS, Collaborate is an easy win.
Hard to use and not straightforward
What do you like best about the product?
I think it is useful because it is on the site that all my classes are but it is not easy to use and there are alot of features that dont work
What do you dislike about the product?
Most of it. No features work and has internet bandwidth issues
What problems is the product solving and how is that benefiting you?
Virtual classes during the pandemic
Remote Learning
What do you like best about the product?
From your main blackboard page it is easier to get to collarborate. I also like the functions that exist with in it. Being able to see the whole class, asking questions in chat and recording lectures are great features.
What do you dislike about the product?
At times, it can feel like there is a lot going on with the different tabs on the main screen.
What problems is the product solving and how is that benefiting you?
Taking classes remotely. Zoom is a good platform but it does not offer as many options. I also like the appearance of collaborate and in a way it gives it more a fun vibe compared to have basic Zoom looks.
Pretty good but there are some issues
What do you like best about the product?
It's fast and very well integrated with BB Learn. The file sharing function is very practical for group presentations and they usually run smoothly. My favorite feature is the recording ability, which changed the way I study, improving my efficiency.
What do you dislike about the product?
Subpar video quality and drawing tools, very low maximum of 4 simultaneous webcams. No speed changing option for recordings. It tends to fail due to connectivity before Google Meet, so sometimes we need to migrate. However, this only happens with one or two professors.
What problems is the product solving and how is that benefiting you?
Stream of remote college classes during COVID-19 pandemic. My university was ready to transition to virtual courses in one weekend because we had BB Collaborate beforehand. The program is easy to use and good overall; I'm happy with it.
Recommendations to others considering the product:
If you need an integrated solution like BB Learn, it may be worth it, but enterprise Google Meet has better video quality and tools.
Collaborate Ultra--the Conferencing Tool Made for Teaching
What do you like best about the product?
I love that Collaborate Ultra is made for teaching. It's not just a conferencing platform. It's not for business. It's not like Teams, trying to be everything to everyone. It's a web conferencing tool for teachers. I also like that you can share a link with students or guest presenters and have them join--very easy.
What do you dislike about the product?
I dislike that it sets off the privacy settings in Mac, and it's a pain to explain how to get the Mac to do screenshare. I also dislike that you can't pre-prepare a poll to run in your class. It has to be typed while you are presenting, which takes up time.
What problems is the product solving and how is that benefiting you?
We do most of our training on Blackboard Collaborate because it is easy to just post a link in the training announcement email--no need to get people to sign up and then send out links individually later like with Zoom and Teams. I also do reading chats with interested students throughout the semester, and Blackboard Collaborate allows me to do that easily. Students don't have trouble joining Collaborate. And because it can be recorded, it's easy to share study sessions, etc. when other students can't attend during the scheduled time.
Great for a general meeting, not so great for anything else, atleast for an Apple user.
What do you like best about the product?
I like that it offers the ability to record a session, to place everyone in gallery view, it has functions for muting and turning off one's video.
What do you dislike about the product?
The connection, the difficulty of sharing content, the inability to do much of anything if you are not the primary user who creates meetings (e.g., providing content in the comments section). Additionally connectivity problems.
What problems is the product solving and how is that benefiting you?
I am solving the ability to meet students online who need speech therapy services within a public school environment. The use of Blackboard Collaborate is a safeguard against "online meeting bombers" and is safe to use for the school district I interned under.
Good but not Great
What do you like best about the product?
I like how Blackboard Collaborate allows video conferencing and multi-use across many servers/users. I also like how easy it is to join meetings and navigate. There is no need for a tutorial because it is self-explained and super easy to use.
What do you dislike about the product?
I'm not too fond of the mobile app function. I often have issues with audio when used on my phone. Suppose I get a phone call while during class, the sound will quit for the blackboard collaboration. I have to exit and rejoin to get sound back.
What problems is the product solving and how is that benefiting you?
Work from home/ school from homework, virtual classroom, class participation, video conferencing
Blackboard Collaborate for uni
What do you like best about the product?
It's easy to use, and it allows a good communication though everyone is at home
What do you dislike about the product?
It consumes a lot of battery of your computer. It's very heavy for you connection
What problems is the product solving and how is that benefiting you?
It's easy to have the group calls to work, cause everyone has already the room created and it's easy to log in
Recommendations to others considering the product:
Make sure to have your computer in good condition and with an updated browser
Blackboard improved over time
What do you like best about the product?
I like that I can set up a link and send it directly to student emails so there is no link to share out. I like that there aren't a ton of options for things because it makes it easy to manage.
What do you dislike about the product?
We've had issues with sound off and on. If I remove a student from sessions they can't come In for 10 minutes.
What problems is the product solving and how is that benefiting you?
I can teach and conduct reading tests online. I can record lessons and interact with virtual students.
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