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A great solution for digital assets
What do you like best about the product?
The best thing about Bynder is its ease of finding assets once it is customized and tailored to your needs.
What do you dislike about the product?
One downside I discovered is the settings for customizing the layout can be confusing due to how much customization there actually can be. This shouldn't be an issue for most customers as their great onboarding process builds out the filters for you, however if you require constant updates, it can be difficult. However, they do have a great documentation that dives in-depth.
What problems is the product solving and how is that benefiting you?
Being able to visually see all assets from dozens of photoshoots all at once, and find the exact image you need.
My Bynder Rep Became My Therapist
What do you like best about the product?
The Bynder rep my team worked with could not have been better at their job. They were incredibly hands-on, patient, and talked me off a ledge many times. It was very daunting to try and categorize all of our digital assets, but their ability to train, teach and explain the "why" behind the DAM assuaged any fears my team had. We are very excited to implement our DAM and optimize efficiency across the company.
What do you dislike about the product?
I cannot think of a single thing that our team disliked.
What problems is the product solving and how is that benefiting you?
Many times, our assets live in several locations. And trying to find the one asset you need could send you on a one hour journey through every folder imaginable, only to find it in the last place you looked. Bynder will help our company create a central source for our digital assets, where all employees can access the asset they need within minutes. We are eliminating the back-and-forth phone calls, emails, messages, etc. between team members trying to locate one asset. With Bynder, we are able to efficiently organize and manage our digital assets and creating a single source of truth.
Recommendations to others considering the product:
If it takes you more than 2 minutes to find a digital asset, you need Bynder. The amount of time saved by having a single source of truth for all of our company's digital assets is immeasurable. No longer do I have to open a file just to see what the file is. Bynder has created an incredibly efficient platform. I don't know how we functioned without it before!
Great digital asset management tool
What do you like best about the product?
It is a very intuitive tool. Users do not require any kind of training before they can start using Bynder.
What do you dislike about the product?
One great benefit of using a tool like Bynder, is that as a customer, you can benefit from the developments made for other customers. The downside is off course that tailoring options are limited to certain extent, in the ‘one tool fits all’ approach.
What problems is the product solving and how is that benefiting you?
For Tata Steel bynder had created the European wide integration of all its brand assets. We now have a single source for all the brand guidelines and assets. These are now easily accessible to all employees and suppliers, and easy manageable for the Brand team.
Recommendations to others considering the product:
great tool. Its worth the investment.
Solved so many headaches for our team!
What do you like best about the product?
Bynder has made it so easy for people to access and find all of the content that our team works so hard on creating! It has solved one of the major painpoints in our business.
What do you dislike about the product?
The implementation process was really long.
What problems is the product solving and how is that benefiting you?
Content organization, storage, and uploading. We are early in the process, but I'm hoping to realize a large ROI on time savings as well as reduced frustration.
Bynder will make your life easier by Day 1.
What do you like best about the product?
Through the many meeting we had with Bynder before we ever signed, through to the hand over, Bynder has been extremely helpful with making sure all our use cases were spoken to. We appreciated the level of thoroughness and their patience with us in answering the many questions we had. Their technical support is knowledgeable and very professional, while still being personable. Our on-boarding team, Rob and Nate, were superb. They made us feel very comfortable with the weekly meetings and the implementation schedule. There is a lot of work that goes into creating something like this and through their coaching and guidance it felt far less daunting of a task. I look forward to our future with Bynder and their platform allowing our company to run the way we want it to.
What do you dislike about the product?
We were hoping for a few more customization features and options on the homepage. There were a few technical issues that came up during the implementation process, that were ironed out.
What problems is the product solving and how is that benefiting you?
Our employees were saving assets in many different ways and many different locations. There was a lot of time spent tracking down assets from unknown locations and staff. Having them in a centralized location where we know: who uploaded, when it was uploaded, if it is still usable, what the asset is related to, which department is an asset for, what is new, what shouldn't be used for certain criteria, what content is in an asset, etc. It's an invaluable tool for time management and streamlining workflows.
Google Hangouts
What do you like best about the product?
It is very effective to have meetings through the app. The connection and communication is amazing and the features also. I love that there is no time constrain and it links to your calendar very easily.
What do you dislike about the product?
The camera not always works as well and sometimes the connection can be a little tricky
What problems is the product solving and how is that benefiting you?
It is very easy to have all the content in the platform as well as documents and communication
Recommendations to others considering the product:
I really reccomend using this platform since it has made my work more enjoyable
Amazing Onboard Process and Customer Service!
What do you like best about the product?
I very much appreciated Tony's thoroughness and ease of demonstrating how to set up our organization with the tool. The interface is amazing! Tony is extremely responsive and knowledgable with this product. I highly recommend the usage of Bynder!
What do you dislike about the product?
I do not have any dislikes at the moment.
What problems is the product solving and how is that benefiting you?
Being a global organization with many assets all over the place. Bynder allows us to keep them together, tag where appropriate, and give accessibility to team members all at once.
Recommendations to others considering the product:
do it!
Bynder Implementation
What do you like best about the product?
Our implementation manager, Caitlin Grant, was excellent. She was informative, helpful and patient. We moved from another DAM solution to Bynder and the transition was pretty seamless.
What do you dislike about the product?
At the moment, there is nothing that we dislike.
What problems is the product solving and how is that benefiting you?
We have centralized all of our digital assets and searching for them in Bynder is a breeze.
The ultimate 1-Stop Shop DAM Tool
What do you like best about the product?
User interface is intuitive, user management is clean and integrates into Okta. Storage prices are reasonable for a cloud based system. Metrics on the back end help content marketers. Overall, a really helpful DAM tool that is being constantly improved and updated. There are some great modules that are available as add-ons as well. We use the Workflow and Brand assets modules and it really helps keep our org aligned with one powerful place for all assets.
What do you dislike about the product?
When we have issues or find errors it can take a few days to engage Bynder and get their help solving the issue. Most of the issues revolve around strange file types and the auto-encoding process on the back-end. We've also had problems with larger file sizes (25GB or bigger). A bit of a learning curve for admins and power users on the back-end.
What problems is the product solving and how is that benefiting you?
Telling our story as an org is important. And our creative teams do a wonderful job. But that's useless unless we have a powerful tool to actually deliver those assets to marketing teams in easy, intuitive, and quick ways. A DAM tool should not slow down content usage, but rather improve the content marketing experience. I feel Bynder does this. Also, the metrics on the back-end really help us see usage trends, e.g. should we keep telling a certain story or keep making a kind of content. It's really informed our content creation.
Beautiful service that works as advertised
What do you like best about the product?
Bynder is very customizable and their folks work with you to achieve the results that you're looking to accomplish.
What do you dislike about the product?
There is a high level of complexity. But it is necessary to achieve proper results.
What problems is the product solving and how is that benefiting you?
Enabling external access to our vast repository of graphical assets. The benefit is that we do not need to maintain the infrastructure to support the dissemination of the assets.
Recommendations to others considering the product:
Take your time to get it right. You must set up your taxonomy correctly.
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