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Great product, fantastic support
What do you like best about the product?
The best feature of Bynder is the power behind the scenes. On the surface, and for most end users, it's a simple image library. For the custodians who manage the assets going into the system, it's a tool with many useful options and powerful ways to manage your content.
What do you dislike about the product?
There's nothing to dislike. It's highly customisable, user-friendly and caters to teams of varying sizes. The onboarding process is thorough and helps newcomers on their journey to using Bynder.
What problems is the product solving and how is that benefiting you?
Bynder is a digital asset management tool. For us, it is solving two problems. Firstly, we host our images on a shared server, which constantly runs out of space. Secondly, images are difficult to find on our server. Bynder allows for more robust metadata to give users an easier way to find the right image for their project.
Recommended
What do you like best about the product?
Professional staff with excellent customer service and specialized knowledge of platform.
What do you dislike about the product?
Nothing. The platform was setup flawlessly.
What problems is the product solving and how is that benefiting you?
It is helping our company operate a cloud-based searchable media database.
Helpful along the process
What do you like best about the product?
Ta'quila and Claire provided amazing support throughout the process of Bynder, and were really good and timely about answering any and all questions.
What do you dislike about the product?
The process of Bynder itself can be difficult to understand, such as print templates, but having the support helped to master uploading.
What problems is the product solving and how is that benefiting you?
Allowing everyone in the company to access different assets. It's time-saving having people use and edit templates.
Seamless integration into our workflow with the help of our amazing onboarding team
What do you like best about the product?
Bynder's interface makes it easy to backup and share our design files with the team and stakeholders. The digital and print templates have streamlined our design production.
What do you dislike about the product?
There are a few UX/UI features that need updating when completing certain tasks (menu changing on certain pages). The print template interface is different than the digital template interface which is more intuitive to use.
What problems is the product solving and how is that benefiting you?
The search functionality and the organization of our assets has solved previous issues we have had with our older design drive (lost, nonexistent, or mislabeled assets). Additionally, our digital marketing team often requests iterations on existing designs and by utilizing the templates the team can go in and make the necessary changes themselves. It has freed up production and research time for our design team.
Lovely OnBoarding
What do you like best about the product?
We use Bynder for organizing our digital assets + creating templates. I'd say we love digital templates the most.
What do you dislike about the product?
Certain technical capabilities not being available - but I'm sure Bynder will fine-tune these things as time goes on.
What problems is the product solving and how is that benefiting you?
Helping us to be more efficient with our time - especially when it comes to locating assets.
Great experience, intuitive product, easy to manage
What do you like best about the product?
The ease and intuitive nature of the dam.
What do you dislike about the product?
Some of the products, like the mass uploader, are very cumbersome.
What problems is the product solving and how is that benefiting you?
Access to assets. It's made it easy to share with multiple parties.
And now, this...
What do you like best about the product?
Before, we just stashed assets on the server. And since so many different people stashed assets in so many different places for so many years, we had chaos. Bynder is very helpful because now, our assets are organized in a logical structure and tagged with relevant keywords. All of a sudden, we can use common-sense terms to find assets. Bynder is definitely improving productivity and speed to market, but it's also alleviating bottlenecks and it's exposing a ton of asset that most people didn't even know existed.
What do you dislike about the product?
The asset upload and tagging process is clunky. We worked with a 3rd-party partner to custom build an interface where organizing and metatagging is more convenient, faster, and more intuitive.
What problems is the product solving and how is that benefiting you?
Improved productivity. Faster speed to market. Fewer bottlenecks (certain individuals who had knowledge of certain asset locations can actually get work done now because they aren't tied up retrieving and distributing assets). Less time poking helplessly around looking for assets.
It's been an intense but effective 4 months working with Bynder
What do you like best about the product?
They have a set project plan, really helps
What do you dislike about the product?
They were too rigid with meeting changes
What problems is the product solving and how is that benefiting you?
To centralize our assets and provide easier way to access and share assets
Great onboarding!
What do you like best about the product?
Bynder's onboarding was SO thorough and helpful. Ta'quila was an amazing onboarding manager - she answered all of my questions diligently, was a true expert of the product, and left us feeling ready to use the platform.
What do you dislike about the product?
Nothing I can think of - Bynder is a really great platform.
What problems is the product solving and how is that benefiting you?
Gone are the days of folks sifting through folders looking for the right asset. With Bynder's user-friendly platform, all teams are able to find what they want with simple metadata searches.
Successful DAM Deployment
What do you like best about the product?
Great account and service team that worked with us to deploy an enterprise DAM.
What do you dislike about the product?
Some additional functions would be beneficial, relationship tags and API methods beyond what is already available, which covers about 95% of normal use cases. Side car import capability would be a welcome addition.
What problems is the product solving and how is that benefiting you?
Sharing assets frees up creative resources and empowers end users with some simple self-service options for images, video and approved collateral.
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