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A smooth experience throughout the entire on-boarding process.
What do you like best about the product?
We are now able to create an engaging and intuitive platform for users for all things relating to the Univerity's identity. A hub that centralises our digital assets and facilitates collaborative working, smothlines our processes and enables us to manage consistency across all content creation.
The analytical module will help to support an ongoing programme of continuous improvement.
The customer support from the onboarding team has been fantastic. Their communication has been readily available, clear and informative.
The analytical module will help to support an ongoing programme of continuous improvement.
The customer support from the onboarding team has been fantastic. Their communication has been readily available, clear and informative.
What do you dislike about the product?
Unfortunately we were mis-informed re. user licenses, and the requirement for all users to have a licence in order to access the system.
What problems is the product solving and how is that benefiting you?
There is no one central system for all digital assets, through a programme of internal engagement and enablement, Bynder will enable us to ensure all digital assets are available to all users of the system.
A hub for our identity, Bynder is also the home for our Identity Guidelines for both intern and external users.
A hub for our identity, Bynder is also the home for our Identity Guidelines for both intern and external users.
The best onboarding process of an system I have ever used.
What do you like best about the product?
Nicole and Brynlee are so knowledgable and quick to respond to any requests or questions. Onboarding was smooth and provide us the tools needed to start effectively using the tool before onboarding was completed. So impressed with the tools and resources available. The uploading without login and ability to create and share collections is huge for us, since we have so many locations. The API capabilities are superior to other DAM products we reviewed. Ryan England was also amazing to work with. No pressure, knowledgable, and clearly had our best interest at heart throughout the process.
What do you dislike about the product?
Honestly, I have nothing to include here.
What problems is the product solving and how is that benefiting you?
Prior to Bynder, we had assets stored in several different places. It was difficult to share and collect assets across our many markets. The control we have over use of assets is also very important. To have a single portal that we can share, yet control, has been the biggest benefit to our company.
The client experience was not oversold! Very pleased.
What do you like best about the product?
Bynder's portal was able to be customized for our company and our usage of assets. The On-Boarding Managers, Nicole and Nick, were excellent! They took us step by step through the setup and provided the best practices and guidance we needed. We have been incredibly pleased by the platform but, more specifically, by the client services.
What do you dislike about the product?
We have not found any areas at this point.
What problems is the product solving and how is that benefiting you?
We have assets spread across teams and unreachable by other teams. We need the efficiency of a single-source of truth for our assets.
Just completed onboarding of Bynder as our DAM
What do you like best about the product?
One of the main reasons we picked Bynder as our DAM was that the project team seemed knowledgeable and hands on. It did not feel like a massive corporation that we would need to navigate with questions and issues. Their product is intuitive and new features are continuously being released. It met all of our business needs.
What do you dislike about the product?
The site goes down or has glitches quite often
What problems is the product solving and how is that benefiting you?
We needed a system that could serve as our golden source for all creative and content assets. We also needed this system to integrate with our downstream tech systems so we could automate manual processes of updating assets for our marketing materials.
Seamless Experience
What do you like best about the product?
Ease of use, ease of implementation, customer support, number of features, ease of integration, frequency of use, reduction in manual efforts, one source of truth for sales enablement material
What do you dislike about the product?
We haven't encountered anything to dislike about Bynder.
What problems is the product solving and how is that benefiting you?
Bynder is solving the problem of providing global access to stakeholders across the company without relying on Marketing.
Excellent Onboard process
What do you like best about the product?
Bynder provided us with excellent support in terms of our contact (Ben) and the resources that made taxonomy & implementation a breeze! We are still in the process of fully implementing our assets but the entire process has been relatvely smooth sailing and we are excited for all that the platform has to offer.
What do you dislike about the product?
We do not have any complaints so far with Bynder.
What problems is the product solving and how is that benefiting you?
Central source of truth for our digtial assets to be easily accessed across our organization.
Bynder is the Modern Day DAM
What do you like best about the product?
One of my reponsibilities as Delivery Operations Manager, is to manage the paid media team which includes social media. My team is responsible for collecting creative and copy assets in order to publish social ads. There are a lot of steps and moving parts between ideation and delivery. We needed a tool that would simplify our process so we can increase speed to market.
Bynder makes it easy to upload, download and manage images and copy decks. The AI feature also helps with tagging and adding Meta data. It's super easy to search for any asset by simply using the search bar.
Version control saves a ton of time by making sure our users are using the latest version of your creative assets and copy decks. We can easily track changes and compare different versions of an asset to see how it has changed.
Brand consistency is fundamental to our business. We created a wonderful online Brand Guidelines page that informs our staff on how to use our brand whether they want to use our logos, fonts, photos and other assets.
Bynder makes it easy to upload, download and manage images and copy decks. The AI feature also helps with tagging and adding Meta data. It's super easy to search for any asset by simply using the search bar.
Version control saves a ton of time by making sure our users are using the latest version of your creative assets and copy decks. We can easily track changes and compare different versions of an asset to see how it has changed.
Brand consistency is fundamental to our business. We created a wonderful online Brand Guidelines page that informs our staff on how to use our brand whether they want to use our logos, fonts, photos and other assets.
What do you dislike about the product?
Bynder's pricing can be high, especially for smaller businesses or teams with limited budgets. Additionally, some third-party integrations may come with additional monthly fees. That being said, they are an industry leader so if your company can afford it, I recommend the investment.
We also found the onboarding took long. It took about 5 months with weekly 1 hour meetings. The onboarding team does go through a lot of details and they are very knowledgable. I recommend to book two meetings per week to speed up the process.
We also found the onboarding took long. It took about 5 months with weekly 1 hour meetings. The onboarding team does go through a lot of details and they are very knowledgable. I recommend to book two meetings per week to speed up the process.
What problems is the product solving and how is that benefiting you?
As Delivery Operations Manager, one of my key responsibilities is to make sure our processes more agile. This means adding a tool in our tech stack that will play well with our other tools and speed up our delivery to market without affecting our accuracy and quality. One of the biggest issues we faced was having our digital assets live in mutlitple places: One Drive, Teams, AssetBank and peoples laptop harddrives. This cause duplications and use of expired assets. Sometimes outdated assets would go to market by accident. Not good!
With Bynder, all of our digital assets live in one place securely. We even started using Bynder to house some of our important documents. This makes it easy to find and access the assets you need, when you need them, without having to search through multiple folders or cloudl drives. Most DAMs have a complicated folder structure which is daunting to use. Bynder is driven by a search bar just like Google.
Adding Bynder to Wrike has really helped streamline our processes and workflows. No more downloading assets to your desktop! Simply grab from Bynder from within Wrike! Also, the advanced search and filtering has made it easier for our employees to find the assets they are looking for, quickly. We used to use AssetBank which is very outdated and cumbersome. Our team loves using Bydner!
With Bynder, all of our digital assets live in one place securely. We even started using Bynder to house some of our important documents. This makes it easy to find and access the assets you need, when you need them, without having to search through multiple folders or cloudl drives. Most DAMs have a complicated folder structure which is daunting to use. Bynder is driven by a search bar just like Google.
Adding Bynder to Wrike has really helped streamline our processes and workflows. No more downloading assets to your desktop! Simply grab from Bynder from within Wrike! Also, the advanced search and filtering has made it easier for our employees to find the assets they are looking for, quickly. We used to use AssetBank which is very outdated and cumbersome. Our team loves using Bydner!
Great experience!
What do you like best about the product?
App integrations, user friendly, simple user interface, customer service
What do you dislike about the product?
Nothing. The design of the app works perfectly for my use
What problems is the product solving and how is that benefiting you?
A source of truth for all internal teams as well global content
Positive Experience with Bynder - Great Tool with Some Integration Hiccups
What do you like best about the product?
Nick, our onboarding specialist, was great. He was always there to answer our many questions and solve problems. His ability to listen, understand our needs, and provide clear answers really helped us get through the onboarding process easily. The tool met our expectations; it has an intuitive interface that's easy for users, and setting it up was straightforward. We had some initial struggles with organizing our assets, but Nick was particularly helpful in overcoming those challenges.
What do you dislike about the product?
We encountered one main gap between what was promised by sales and the actual integration capabilities, especially concerning our CMS. It seems there were some misunderstandings or on priorities in onboarding particularly regarding the integration for our specific CMS, which led we have yet to integrate. Integration with CMS was a key aspect in decision making, and despite raising the issue several times, it was always put on the back burner.
What problems is the product solving and how is that benefiting you?
Bynder helped us find a place for our assets to live while making it easy for stakeholders to self serve. User experience and value are what we felt differentiated Bynder.
Exceptional service and a great product
What do you like best about the product?
Tyler, our Bynder Onboarding Manager, helped make our setup experience very convenient and straightforward. I could not thank the onboarding team enough. It has drastically reduced our search time for assets.
What do you dislike about the product?
There is a decent amount of setup, even once you finish onboarding. However, the customer success team and our onboarding manager made ongoing setup more straightforward to manage and implement.
What problems is the product solving and how is that benefiting you?
Ease of connecting and distributing assets across all of the products that we use.
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