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Bynder
What do you like best about the product?
It's able to store, organize, and share our files to all our internal teams.
What do you dislike about the product?
Long setup process but worth it for those with a large number of assets.
What problems is the product solving and how is that benefiting you?
Storing of files.
The Best Onboarding Experience
What do you like best about the product?
It has an incredibly well thought out user experience that's expected from a consumer end, which is hard to find with most DAMs. They also have incredible customer support and I cannot sing the praises enough. They really take their time with you in the whole process. Everything from the decision making in the beginning, to what plan makes the most sense for your team, to even the onboarding process and ease of implementation. They are incredibly patient, helpful, caring and compassionate for their users. I never felt like just another customer, the ratio of support to your account is well balanced, they have plenty of resources for supporting your business and they do not seem stretched too thin, but well managed.
What do you dislike about the product?
Perhaps the taxonomy management for smart filters, they are a little tricky to understand how to modify after the fact when I will need to later on. But I'm confident I can figure it out. Just might take a little memory refresh.
What problems is the product solving and how is that benefiting you?
Being able to have a self service platform for our customer service, sales team, vendors and partners for more easily access and browse all the variety of digital media we have for their individual use cases. This saves us hours upon hours of individually packaging assets and uploading to share, which usually was uploaded to platforms that were not browsable making it hard to find what you need.
Great Tool to Help Us Streamline Asset Management
What do you like best about the product?
Bynder takes the guesswork out of asset management for our company. Both customers and internal team members can easily access all relevant information they need based on their role. It has also made it easy to ensure assets are archived or updated automatically as needed.
What do you dislike about the product?
The only downside is that metadata added to an asset in Bynder isn't then embedded in the asset.
What problems is the product solving and how is that benefiting you?
Bynder is helping ensure all of our content is up to date and easily accessible to those who need it.
The DAM that is relaible and does it all
What do you like best about the product?
Helps us manage all of our digital assets in one location
What do you dislike about the product?
Honestly nothing comes to mind at this point.
What problems is the product solving and how is that benefiting you?
It helps us keep all content in one centralized location so that there is a single source of truth for production content. If we update all the public links update.
Needed an EASY digital asset management system
What do you like best about the product?
First is the support. The on-boarding team and the on-going account management mean we are never ever ever stuck.
What do you dislike about the product?
That we did not use it sooner. We struggled with another product for 2 years.
What problems is the product solving and how is that benefiting you?
Bynder saves us time - no more searching through a folder tree. During on-boarding we developed a custom taxonomy that matches the way we create / and how we use assets. The result is a fun, fast, easy archive of assets.
I was followed by two professionals!
What do you like best about the product?
Finding pictures through metadata; browsing so quickly through all the media. customer support.
What do you dislike about the product?
Interface for customers, sending images to external users.
What problems is the product solving and how is that benefiting you?
Is granting me access to file very quickly and in an organized way.
Bynder has the best onboarding process
What do you like best about the product?
Everything! The onboarding process was fantastic and now we can find all of our creative assets. It's been a huge time saver!
What do you dislike about the product?
Nothing. I like everything about it so far!
What problems is the product solving and how is that benefiting you?
So many problems! All of our assets were stored in too many different locations, we did not know which one was the newest creation and none of the other employees outside of marketing had access to view creative or to logos. That is all solved now!
An intuitive and easy to use system for managing assets
What do you like best about the product?
Finding assets using filters - this is such an intuitive way to find files, without having to navigate through a disorganised folder system. Marilu has been great at communicating throughout the onboarding process and has been very helpful providing training and answers to my questions. I look forward to working with Timon in the future when I need customer support.
What do you dislike about the product?
It's taking a long time to upload files with all the relevant metaproperties, but it's definitely worth the effort for ease of finding the files through filters.
What problems is the product solving and how is that benefiting you?
Ease of finding assets across all departments, with the ability to restrict download or viewing of certain assets. Watermarking and setting expiry dates for images will greatly help with sharing restricted images.
Good experience switching from another DAM
What do you like best about the product?
Bynder has most of the features we were looking for when switching from another DAM (brandfolder). The categorization of items is very intuitive, which facilitates successful adoption.
The onboarding team was comprehensive, confirming the settings we needed were set up and what we didn't were skipped.
The onboarding team was comprehensive, confirming the settings we needed were set up and what we didn't were skipped.
What do you dislike about the product?
There are a few minor features our previous DAM had that would be nice additions. First is being able to link videos on other platforms as an asset. Second is being able to modify assets via CSV after having been uploaded to the DAM
What problems is the product solving and how is that benefiting you?
We needed a central place to house the assets our creative team creates.
New Bynder Users
What do you like best about the product?
We've been using Bynder for a couple of months now. We are in the process of uploading all of our content. The tool is easy to use and adopt. The onboarding team is very helpful.
What do you dislike about the product?
Some of the features are limited, such as the cropping and resizing capabilities. You don't get a lot of analytics about users and performance with the basic program.
What problems is the product solving and how is that benefiting you?
It is giving us an easy. searchable library for our assets.
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