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Well cared for every step of the way...
What do you like best about the product?
From my sales associate, Nikki, to my primary "trainer," Rachel, Bynder made sure we were set up for success. The software itself is intuitive and literally grows its usefulness as everyone becomes more familiar. We presented a revision in our contractual agreement, and the legal team at Bynder was responsive, never dismissive, and willing to work with us on addressing our concerns. The price is fair, the support is prompt, and the organization has clearly embraced positive employee relations.
What do you dislike about the product?
I'm still relying on my sales trainer, more than technical support. Though prompt, tech support in our situation appears to have limited difficulty in understanding our minor issues. I'm confident that moving forward, once WE have a better understanding the platform, this situation will resolve itself.
What problems is the product solving and how is that benefiting you?
Especially with the Artificial Intelligence features, the platform is helping us identify and deploy media assets in a timely fashion.
Bynder X NGO
What do you like best about the product?
It's really really easy to use.
Even tho we don't know much about it yet on the many things that can be done with it, it's really easy to use. We are definitely looking forward to see when it's gonna be integrated with the CMS as well. But overall it's a very good tool.
Even tho we don't know much about it yet on the many things that can be done with it, it's really easy to use. We are definitely looking forward to see when it's gonna be integrated with the CMS as well. But overall it's a very good tool.
What do you dislike about the product?
In my opinion what is missing is a better shaped workflow for related assets.
We produce videos in differente languages and versions: it could be English, French, German, Italian and so on with vertical and horizontal versions as well. It would be nice to have a way to have one assets that could be the clean version of the video and then like related assets but better shaped the rest of the material. So you open one file and you can immediately review all the different assets.
Another thing that wuold be idea for us is to implement a good way to attach legal documents to the assets. We work with people and consents, so a proper way to link this two things. (A photo\video and their consent form)
We produce videos in differente languages and versions: it could be English, French, German, Italian and so on with vertical and horizontal versions as well. It would be nice to have a way to have one assets that could be the clean version of the video and then like related assets but better shaped the rest of the material. So you open one file and you can immediately review all the different assets.
Another thing that wuold be idea for us is to implement a good way to attach legal documents to the assets. We work with people and consents, so a proper way to link this two things. (A photo\video and their consent form)
What problems is the product solving and how is that benefiting you?
Bynder is solving the problem of distribution our media within our network and to external actors like tv news channels, news outlets and so on.
It's benefiting me because I handle all the material coming from the operation, and only by putting this on Bynder everyone can see and download.
It's benefiting me because I handle all the material coming from the operation, and only by putting this on Bynder everyone can see and download.
Great platform!
What do you like best about the product?
So many different integration that are applicable to enterprise. Lots of support from our success managers. There is a lot of knowledge and use cases as well online. It has helped our marketing team greatly.
What do you dislike about the product?
Layout and design is out dated. I believe the home page could be designed better and the user experience could be improved from having a better layout. A problem we have is that it is option overload when our marketing team uses the taxonomy.
What problems is the product solving and how is that benefiting you?
AI has helped find assets easier.
Great for Agencies who need to download our materials.
Great for centralized brand standards location.
Great for Agencies who need to download our materials.
Great for centralized brand standards location.
Limited experience
What do you like best about the product?
I did not work directly with Bynder and it was a limited stint on behalf of a client, which is why I rated a 7. But in the time we did work with Bynder the DAM system was easy to use and very intuitive. Training was also very helpful!
What do you dislike about the product?
Some of the organization of the DAM was a bit clunky but once you got used to it, it was easy to find your way around and access files, etc.
What problems is the product solving and how is that benefiting you?
It made organzing all newly branded materials very easy to upload and share with others.
Great Experience
What do you like best about the product?
A great tool to keep all your files organized with version control.
What do you dislike about the product?
The back-end settings are sometimes a bit complicated to manage. the homepage customizability is not user-friendly. Some integrations such as the Monday.com intgeration, need a lot of work.
What problems is the product solving and how is that benefiting you?
Organizing files by filtering and version control.
Best in class DAM!
What do you like best about the product?
What do I like best about Bynder? The people, by far! Bynder's customer service sets a bar for all others to reach. Questions and issues are addressed promptly and all of the amazing staff are kind, patient, helpful, and courteous. Bynder is more than a system, it's a team of people invested in your success, demonstrated by outstanding customer service via email or through your CSM. Bynder extends its community outside itself, hosting and leading a diverse and active community of users and platform dedicated to sharing information for best practices. So many answers and ideas are found in the community!
The system is full of first class features and functionality, and integrates with other systems easily either by its sophisticated API or prebuilt integrations from the Integrations Hub. The DAM is easy to use and Bynder makes good use of tool tips throughout the system adding clarity when needed. Bynder focuses on steady growth and development as well, and you can expect new features, functionality, and improvements with every product release. The company does listen to its customers, and I've seen many enhancement requests come to fruition!
Overall the company is a trustworthy partner. The people are fantastic and the tool does its job very well. 10/10 I'd choose Bynder again!
The system is full of first class features and functionality, and integrates with other systems easily either by its sophisticated API or prebuilt integrations from the Integrations Hub. The DAM is easy to use and Bynder makes good use of tool tips throughout the system adding clarity when needed. Bynder focuses on steady growth and development as well, and you can expect new features, functionality, and improvements with every product release. The company does listen to its customers, and I've seen many enhancement requests come to fruition!
Overall the company is a trustworthy partner. The people are fantastic and the tool does its job very well. 10/10 I'd choose Bynder again!
What do you dislike about the product?
The taxonomy interface is not the best. There's a ton of wasted white space, making the actual work area very small and difficult to use. It's easy to set up, but a total drag to update because of the teeny work panel on the right side of the screen, especially Configurations. We have over 2700 terms in our taxonomy representing six unique child taxonomies, and managing all the configurations in those three inches of web browser is some of the most painful work I have to do.
What problems is the product solving and how is that benefiting you?
Bynder is our source of truth for our Product Information Management solution and sources our content management solutions and intranet. Bynder mitigates risk to the organization by ensuring the right asset gets to the right place at the right time. Bynder saves the company time and money by providing assets to all employees, making sure that every communication and presentation is on brand and using a properly licensed asset.
Senior Graphic Designer
What do you like best about the product?
Bynder staff was knowledgable, punctual and very responsive on all aspects of project management.
What do you dislike about the product?
It has been a pleasure working with Bynder. No negative experience.
What problems is the product solving and how is that benefiting you?
Functionality of users finding the marketing assets they need.
Useful platform to store, overview and retrieve company's assets
What do you like best about the product?
The possibility to share with external partners allowing them to download files (subject to authorization). Very good customer support. Useful training videos.
What do you dislike about the product?
A few options (e.g. dependencies, automations) which are not immediately intuitive to use.
What problems is the product solving and how is that benefiting you?
Securely storing all company's assets in a unique repository, instead of having the same file in several locations, with the risk of not knowing which is the final version. Allowing our local partners to have access to all assets and better plan and execute their local marketing activities.
New updates making the user journey more intuitive and engaging
What do you like best about the product?
I am particulary enjoying using the updated guidelines/landing pages module. We have created serveral comprehensive guides which are used accross our user base and were very simple to build. The landing pages are being linked to via tiles on the homepage to create an expanded user journey. This allows us to position users with the content they require before having to use search functions.
The speed of the support teams is always excellent and they work hard to maintain a good quality of service.
The speed of the support teams is always excellent and they work hard to maintain a good quality of service.
What do you dislike about the product?
I would always prefer to use folders, and referenced containers. It just makes more sense to me and allows more detailed permissions, but it harder to manage. I would really like to see preferred terms for metaproperty options and a taxonomy structure to the tags.
What problems is the product solving and how is that benefiting you?
It is helping with brand guardianship by easily allowing us to manage access to assets and through the production of guidelines.
We are able to provide detailed rights/licencing infomation for assets which downloads in the applicable metadata. The notification centre also tells users when an asset they have downloaded is going to expire.
Risk reduction - by creating a single source of truth we can have confidence in our asset usage and release management.
We are able to provide detailed rights/licencing infomation for assets which downloads in the applicable metadata. The notification centre also tells users when an asset they have downloaded is going to expire.
Risk reduction - by creating a single source of truth we can have confidence in our asset usage and release management.
Bynder is a user-friendly asset management solution with exceptional support
What do you like best about the product?
One of the standout features of Bynder is its intuitive interface, making it incredibly user-friendly for both our partners and staff.
What do you dislike about the product?
No downsides for using Bynder, although the initial planning required to launch Bynder can feel daunting, the onboarding team did an incredible job breaking down each task and guiding us step by step.
What problems is the product solving and how is that benefiting you?
Bynder excels at organizing and sharing assets efficiently, simplifying collaboration and ensuring everyone has access to the most up-to-date materials. Additionally, the software’s seamless integration with our existing systems made the transition smooth and hassle-free, further enhancing our workflow.
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