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Bynder: a DAM good asset management system
What do you like best about the product?
User-friendly interface that is intuitive to use.
Easy set-up, apart from the integration of legacy assets (migration), the tool takes very little time to set up and start using.
Easy set-up, apart from the integration of legacy assets (migration), the tool takes very little time to set up and start using.
What do you dislike about the product?
The lack of a folder structure, though the search feature is very robust, it is not robust enough yet to accomodate a large-scale database with 500 000 + assets. Searching and selecting files should allow for more complex search queries (combining AND OR NOT natively in the metaproperties structure and not just by using the code in the search bar)
More flexibility in the data model, it is for example not possible to create a boolean field.
More flexibility in the data model, it is for example not possible to create a boolean field.
What problems is the product solving and how is that benefiting you?
Bynder is providing us with a single source-of-truth for all digital assets, starting with the marketing-related assets and we are currently rolling out projects to include all product-related assets as well. Moreover, Bynder is making it possible to easily distribute these assets to downstream target components such as our ecommerce system, website and other components.
Very thorough onboarding process
What do you like best about the product?
How there are many ways to organize and search for specific assets. Additionally, the upload process is quite intuitive and easy to customize as well as the homepage. Collections is probably the most valuable to me and my team, specifically for sharing externally and organizing a smaller group of media files.
The customer support has been top tier from sales all the way to our implementation specialist (and soon to be customer success manager). We have asked a lot of Nick speceifically and he has been extremely helpful to work with and knowledgeable about the product.
The customer support has been top tier from sales all the way to our implementation specialist (and soon to be customer success manager). We have asked a lot of Nick speceifically and he has been extremely helpful to work with and knowledgeable about the product.
What do you dislike about the product?
For our team, the biggest hurdle has been navigating the Adobe CC. The process for uploading working files is quite manual and not easy to navigate. I realize this may be because we are using the connector incorrectly or because we are so new to the platform, but this seems like more work for our design team to figure out than it should be.
What problems is the product solving and how is that benefiting you?
Duplication of assets, struggling to determine naming conventions for files, unsure where to go to grab an asset, and streamlining platforms. This benefits our organization because there were many tools we were using to store assets and people were getting confused on where to look or even who to ask.
Informative and comprehensive experience
What do you like best about the product?
I like the ability to create collections and the tagging seems very comprehensive.
What do you dislike about the product?
We are still a little unsure how the design team will package working files in Bynder and access them to continue their work with ease.
What problems is the product solving and how is that benefiting you?
Securing our image library
Implementing Digital Asset Management with Ease
What do you like best about the product?
The depth of options, ease of interface, prompt and friendly client service.
What do you dislike about the product?
The depth of options - but only because I am still learning and becoming familair.
What problems is the product solving and how is that benefiting you?
It is providing us with a one stop resource to store, organize and distribute all of our digital assets.
Great onboarding experience
What do you like best about the product?
Easy to use interface that is intuitive and clean
What do you dislike about the product?
Learning curve if you are used to a folder based file server
What problems is the product solving and how is that benefiting you?
Consolidating our asset distribution process
A great tool to optimize asset sharing and management
What do you like best about the product?
It's a single home to access the 10s of thousands of documents our company manages, and when we need to update something, we can easily update it in one place that that is reflected through the 4 different websites our company manages, as well as internal use. The Onboarding Team, Adam and Carina, were extremely patient and knowlegable with teaching us how best to use the tool. They even helped create several unique solutions to meet our customized needs. The onboarding and implementation of this software has been a delight, working with them and seeing immediate benefits for our company.
What do you dislike about the product?
Unfortunately, Bynder says that it integrates with Drupal as a website asset management tool, and while this is technically true, it's integration is shockingly limited. You currently can only use 1 Bynder asset per Drupal web page/post, and even then, you cannot embed your asset in-line, only at the foot of your post. This may work fine for somebody using it for "blog" website, however, it is not even remotely acceptable for use on a product website.
What problems is the product solving and how is that benefiting you?
We currently have 4 websites that all drew assets from separate buckets/locations. When an asset needed to be updated, we had to update that asset 4 times, in 4 different locations. Now we can update the asset in one location and the change reflects across all 4 websites immediately. Additionally, we're less worried about employees hanging on to old versions of assets, and now they can always have quick/easy access to the lastest and most up to date versions.
Every company with a distributed sales force needs this tool
What do you like best about the product?
I loved the way our customer onboarding manager hand-held us throughout the process, making what felt like what was going to be an onerous exercise very manageable. She kept us on track with step-by-step processes that made us feel comfortable and confident with the entire experience. She didn't overwhelm us with all the options and kept us focused on our priorities, so the team could master the basic before looking at the many options to consider next. This is one of the best software onboarding experiences in my lengthy career.
What do you dislike about the product?
Nothing! I was surprised at how easy and adaptable it is
What problems is the product solving and how is that benefiting you?
Putting all the assets in one place, for both marketing and sales teams to access, and eventually expanding to all company employees and to include things like forms and internal guides
We Love Bynder!
What do you like best about the product?
Bynder is so easy to use and has reduced our turnaround time with deliverables by so much! We use it constantly, and it has made our internal processes so much simpler and more efficient.
What do you dislike about the product?
Nothing so far, and every time we've needed to reach out for support, the Success Squad has been incredible.
What problems is the product solving and how is that benefiting you?
Before Bynder, we used a combination of a shared server and SharePoint to store our assets. This meant that anytime a client asked for a specific asset, it was a toss-up whether it would be easy to find or not. Creative directors would sometimes spend hours looking for a specific photo. With Bynder, it's as simple as filtering or searching--eliminating entirely the feeling of searching for a needle in a haystack.
Great DAM onboarding with Brynlee Emery and Rachel Jang
What do you like best about the product?
Simple and intuitive UI, analytics, AI search. We are happy to include the 'Assets Workflow' as it is a crucial piece of our marketing asset management. Very supportive onboaring and customer success teams.
What do you dislike about the product?
The "Collection" feature needs to have a better filtering system. It's important in case we have a long list of collections.
What problems is the product solving and how is that benefiting you?
Manage all marketing assets in a single source (DAM), all assets go through approval workflow and only final assets are stored in the assets bank. Track assets usage and performance, identify the top popular and least popular. Share assets internally and externally utilizing collections. Use and reuse assets without needs to recreate them again.
loved Francine! She made everything easy and simple.
What do you like best about the product?
This seems to be a great DAM so far. Francine was so great to work with.
What do you dislike about the product?
At this time I do not have anything that I can say i do not like since we are just getting started.
What problems is the product solving and how is that benefiting you?
We needed a way to save and access files, media pieces, logos, photos etc for all affilaites and users that are located outside the health system.
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