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Exceptional DAM solution with outstanding customer support
What do you like best about the product?
Bynder has changed our digital asset management process in a great way because of the comprehensive and user friendly platform. We are able to streamline our brand guidelines and assets within a single source of truth with the intuitive system.
The landing page builder is quite simple and the ability to easily edit brand guidelines keeps our team on the same page. The ability to enable SSO and use third party login is secure and also meets all of our internal security standards. We are looking forward to see a major enhancement in avoiding fragmented systems and enhancing the operational effectiveness.
A special thanks goes to the outstanding onboarding team, Ta'quila Wilson and Dean Paskos, who provided great support and spent a lot of time answering all our technical and design questions. We owe a ton to them for making the transition smooth for us.
We have found Bynder to be a great investment for our brand management needs and it has brought efficiency as well as value to our organization.
The landing page builder is quite simple and the ability to easily edit brand guidelines keeps our team on the same page. The ability to enable SSO and use third party login is secure and also meets all of our internal security standards. We are looking forward to see a major enhancement in avoiding fragmented systems and enhancing the operational effectiveness.
A special thanks goes to the outstanding onboarding team, Ta'quila Wilson and Dean Paskos, who provided great support and spent a lot of time answering all our technical and design questions. We owe a ton to them for making the transition smooth for us.
We have found Bynder to be a great investment for our brand management needs and it has brought efficiency as well as value to our organization.
What do you dislike about the product?
In most areas, Bynder is excellent, but the primary limitation is multilingual content management for custom landing pages. The platform does not currently have a smooth language toggle between English and French for custom landing pages; separate homepage creation and user flows are required for each language. However, for bilingual organizations, this does create extra work.
But the Bynder team has been very responsive and collaborative in finding workarounds. They have indicated willingness to consider implementing this feature in future updates. This single limitation however, does not come close to negating the value and functionality of the platform overall.
But the Bynder team has been very responsive and collaborative in finding workarounds. They have indicated willingness to consider implementing this feature in future updates. This single limitation however, does not come close to negating the value and functionality of the platform overall.
What problems is the product solving and how is that benefiting you?
Unified, modernized asset management for a growing global tech brand.
A pleasure from start to finish
What do you like best about the product?
Customer-centric approach - truly felt like a partnership
What do you dislike about the product?
Any issues were user-based (i.e. me!) and my own lack of technical expertise in this space.
What problems is the product solving and how is that benefiting you?
Becoming a single source of brand truth that is simple and easy to use.
Bynder Onboarding
What do you like best about the product?
The shift from the sales to the guided onboarding process was seamless. Onboarding checkins and milestones made for an easy transition into the platform.
What do you dislike about the product?
Initial bulk uploading process was a little clunky but once we understood the limitations and options for the mass uploader or the ftp option we could explore the process continued smoothly.
What problems is the product solving and how is that benefiting you?
Consolidated hub for all product images, being the source of truth for the housing and distribution of assets.
Easy to set up and communicative onboarding manager!
What do you like best about the product?
It is easy to share the assets
The ai search functionality is key for us
The SSO function was easy to implement and good for our internal teams
Nicole was very responsive and understood all of our out-of-the-box ideas when it came to set up
Organizing all of the assets was easy and simple to edit as we grow
The ai search functionality is key for us
The SSO function was easy to implement and good for our internal teams
Nicole was very responsive and understood all of our out-of-the-box ideas when it came to set up
Organizing all of the assets was easy and simple to edit as we grow
What do you dislike about the product?
Some admin work that was not initially anticipated
What problems is the product solving and how is that benefiting you?
Searching and sharing of assets!
Very kind and helpful onboarding team
What do you like best about the product?
The user experience of the DAM platform and the way it is very customizable to our specific needs. The user restrictions help us manage our assets a lot easier and quicker. Also the onboarding process went very smooth, with very quick response times.
What do you dislike about the product?
That during the migration we had to manually retag all our assets, based on the new taxonomy.
What problems is the product solving and how is that benefiting you?
The difficult folder structure that we had on our local drive and the user friendliness to find and download assets.
Second-to-none support!
What do you like best about the product?
The PEOPLE! My onboarding experience with Nick and Andrea (and shoutout Rocio as well who made an effort to attend so many of our meetings to be as informed as possible when taking over as account manager) was second to none. They were incredibly supportive, helping work with my timeline as well as theirs, so that the project could be completed successfully in a way that was efficient for my org. They answered my dozens - and I mean dozens - of questions with care and intention, and always made me feel like they had my back. The BEST onboarding team I could have ever asked for.
What do you dislike about the product?
Nothing! My onboarding team was incredible.
What problems is the product solving and how is that benefiting you?
We do not have a centralized asset management system.
Seamless Asset Management and Collaboration
What do you like best about the product?
Easy asset management, collaboration, and access.
What do you dislike about the product?
Occasionally, there are some glitches, but the team promptly fixes them.
What problems is the product solving and how is that benefiting you?
Bynder streamlines asset organization, ensuring easy access, brand consistency, and efficient collaboration, saving time and improving workflow.
Bynder implementation
What do you like best about the product?
Great UI, intuitive functionality, easy to use from both an end-user and admin side. Support staff was great in getting us setup, we were able to take the ball and run with it very quickly.
What do you dislike about the product?
Admin functionality can be somewhat limited in certain areas. Ex- admins cannot impersonate users or control collections made by other users.
What problems is the product solving and how is that benefiting you?
Providing a single repository and source of truth for official brand assets, projects and broadcast assets. Allows for easy control of who can view what assets. Enables a dynamic tagging taxonomy for easy search and organization.
We made the right solution bringing in Bynder as our DAM solution.
What do you like best about the product?
The Onboarding Team made it easy for us to get up and running. They had templates for us to think through how to structure our assets and meta data for searching. And we had regular meetings to keep us on track so we hit our launch date without issue.
Bynder is intuitive which makes it easy for our end users. It's fully customizable so we could set it up to fit how we work and how we search for assets. We've had a great adoption rate with the Marketing team and look forward to rolling it out to the rest of the company.
Bynder is intuitive which makes it easy for our end users. It's fully customizable so we could set it up to fit how we work and how we search for assets. We've had a great adoption rate with the Marketing team and look forward to rolling it out to the rest of the company.
What do you dislike about the product?
We thought there was an easy solution to bring assets and metadata over from our previous DAM but that ended up being more work than uploading project by project so getting our assets into the tool took longer than anticipated.
I wish Bynder could convert to different file types on the fly so everyone can get what they need immediately without us creating and managing several file types for every asset.
I also wish there was automation on notification of expired assets to make the maintenance and compliance easier.
I wish Bynder could convert to different file types on the fly so everyone can get what they need immediately without us creating and managing several file types for every asset.
I also wish there was automation on notification of expired assets to make the maintenance and compliance easier.
What problems is the product solving and how is that benefiting you?
We now have a central source of truth for all our marketing and brand assets. Everyone has direct access to the latest and greatest materials so there is no longer a need to search emails and servers for assets and hoping it's the most current. Assets are available without delay. And we no longer have permission or file size issues. It's saving all of us time!
Well planned quick migration from previous DAM provider to Bynder.
What do you like best about the product?
I was very impressed with the sales discovery process where we learned about the product and what our migration would look like. The planning was thorough and the demonstrations we received were very impressive on product use cases as well as AI integrations. Our team had to migrate from a previous DAM provider to Bynder in three months. I knew it could be challenging, but the Bynder team met me every step of the way with a confident onboarding team. Our meetings were productive and the communication outside of meetings was professionally quick and thorough. Stephanie and Christina were awesome to work with. We now work with Sean as our customer success rep and he is also wonderful. Our team has been so impressed with the transition between platforms and for the very intuitive Bynder DAM. The adoption seems to be very smooth because the smart filtering used with our metadata taxonomy is instinctive, and the search capabilities are well designed. Onboarding our co-workers has gone smoothly so far and we have brought in all of our our clients as well. Another plus to switching to Bynder was the cost savings. Our team is very happy with the change.
What do you dislike about the product?
There are a few areas that need improvement with Bynder's capabilities. We can't view GIFs unless they are made public, and none of our assets are public for specific privacy reasons. We hope they will develop another way to view GIFs in the platform. Also, HTML5 can't be previewed in the DAM and this is helpful to test the asset before it is loaded to a site. We cannot impersonate another user's individual account to easily check to see if they have the correct content visibile in their permission level. Original file names can't be renamed in the software without uploading a new version with the correct name. After migration, our team has a large number of newly identified duplicates that we need to check on and review.
What problems is the product solving and how is that benefiting you?
We find the Adobe integration with LinkrUi has been helpful for pulling in assets from the DAM into a creative project. Bynder has been easier to onboard and train for users that simply view and download content. The Bynder migration and onboarding helped us build a more robust and intentional metadata taxonomy to establish successful smart filtering since we moved from a folder structure DAM.
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