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Wonderful Onboarding!!
What do you like best about the product?
Bynder is a user-friendly platform with intuitive functionalities. Our onboarding project leader, Francine Rodriguez Irizarry, was an incredible component of our success. The customer service is outstanding and very communicative. We highly recommend her for organizations. We frequently used the knowledge base and the community forums, and this also helped with implementing our system. Bynder also has many integrations in which we can customize how we interact with the platform and keep consistency across our team workflows. I'm super excited to use Bynder to preserve our assets and elevate our audience engagment.
What do you dislike about the product?
There was nothing in our onboarding that would allude to an issue with Bynder. It was clear from the beginning of implementation and conclusion of onboarding that Bynder is the right tool for our organization.
What problems is the product solving and how is that benefiting you?
We are able to have a single-source of truth platform where we can preserve our assets. Through this platform, we are now able to create digital collections that users can search with advance filters. The user experience is much more clean and intuitive than other tools.
Great solution for our needs
What do you like best about the product?
The interface, It looks great. and I have grown to love it I have learnt a lot in the past few years that I would have started differently if I knew better how the taxonomy and permissions worked at the time.
What do you dislike about the product?
I would love being able to automatize my workflow, and to do that I would have to buy all the bells and whistles and I'm not the decision maker, but my job is painful sometimes, when approving as I can't use my presets, that would be a great help.
What problems is the product solving and how is that benefiting you?
Is easy to share through collections but maintenance is very time consuming. the big benefit is I can have the asset in one spot and share it from there to different customers internal and external. we now have only one version and not a version per user/computer.
Francine- an excellent onboarding professional!
What do you like best about the product?
Francine Rodriguez made our onboarding experience incredibly smooth. We felt we were in good hands from the start, as she consistently showed that our center's mission was important to her and to Bynder. As a Library Science professional, I can say her documentation was impeccable, making it much easier to learn the platform and onboard other staff members. Her organizational skills are truly unmatched.
What do you dislike about the product?
So far, we've enjoyed our onboarding process. No complaints.
What problems is the product solving and how is that benefiting you?
It going to hugely improve how we accession and share digital assets across our center. We're thrilled about how this will change the user experience with navigating our website, making it easier for people to interact with our digital collections.
Starting Strong with Bynder: Great Onboarding, Great Results
What do you like best about the product?
We switched from SharePoint to Bynder, and the impact has been transformative. Bynder’s intuitive interface meant everyone was up and running almost immediately, and the guided implementation—backed by our amazing onboarding team—made the transition smooth. We now tap into Bynder every day, from smart metadata tagging to automated approval workflows. Best of all, its seamless integration with our website means we’re never hunting for files across multiple platforms, and our brand always presents a consistent, professional look.
What do you dislike about the product?
Bynder is definitely on the higher end of the pricing spectrum, but it's incredible feature set and ability to scale with our organization for years to come make it a worthwhile investment. There is a learning curve for advanced capabilities, but our onboarding team, Ta’Quila and Dean, provided exceptional training and support to get us up to speed quickly.
What problems is the product solving and how is that benefiting you?
Bynder has eliminated fragmented storage and version-control chaos by providing a single, searchable repository with smart metadata and automated workflows. Built-in brand guidelines and templates ensure every team member uses the latest on-brand assets, and automated approval processes have cut feedback loops from days to hours. Seamless integrations with our CMS and creative tools remove repetitive exports and uploads, while analytics give us real-time visibility into asset usage. Overall, Bynder has improved our workflows, and collaboration (with 'collections'), and delivered the insights we need to refine our content strategy and maximize ROI.
New deployment of Bynder
What do you like best about the product?
Moving to efficient & effective governance of our design assets
What do you dislike about the product?
Not so much the product as the change & governance necessary to use it effectively
What problems is the product solving and how is that benefiting you?
Single source of truth for image assets, automating production tasks, easier to manage graphic assets on our web properties, improved discovery of existing assets. All serve to save time and remove low-value tasks from out team. Having the single repository aligns to corporate information management policy and reduces risk.
Erin Leary - Raymour & Flanigan Senior Digital Asset Management Associate
What do you like best about the product?
-The user interface - I think the user interface makes it extremely easy for our users to accomplish what they need and quickly. This has enhanced our users adaptability and willing to use the system.
-Intergrations - Being able to integrate multiple systems with Bynder has driven our success. Two of the biggest integrations are STEP and Optimizely. Being able to integrate STEP has made it possible for our users need to know everything they need to know about our products creating a single source of truth within Bynder. Integrating Opitimizely has driven asset success on our website.
- Our Customer Success Manager!!! Catherine is amazing and beyond supportive in making Bynder extremely successful for our company. She is extremely attentive and on top of any question or issue we have. I do not think our growth would not have been as successful without her!
-Intergrations - Being able to integrate multiple systems with Bynder has driven our success. Two of the biggest integrations are STEP and Optimizely. Being able to integrate STEP has made it possible for our users need to know everything they need to know about our products creating a single source of truth within Bynder. Integrating Opitimizely has driven asset success on our website.
- Our Customer Success Manager!!! Catherine is amazing and beyond supportive in making Bynder extremely successful for our company. She is extremely attentive and on top of any question or issue we have. I do not think our growth would not have been as successful without her!
What do you dislike about the product?
-Configuration display - I think the backend configuration display could be improved. Adding an editable title or description on each configuration to make it easier to see exactly what that configuration is for would make it easier to edit in the future.
-Bynder Support - Sometimes it is extremely hard to solve issues that come up. It sometimes that very long, with a lot of back and forth for a simple fix. I think the Support could be approved upon.
-Bynder Support - Sometimes it is extremely hard to solve issues that come up. It sometimes that very long, with a lot of back and forth for a simple fix. I think the Support could be approved upon.
What problems is the product solving and how is that benefiting you?
-Asset storing: Bynder has created a platform for us to store all of our digitial files in one singular location. By doing this, our assets are easily accessible for all. We are able to easily track usage as well.
-Asset serving: Bynder allows assets to be served to our website in a more seamless way. By using Bynder, assets are now visible on the website a lot quicker than before.
-Asset serving: Bynder allows assets to be served to our website in a more seamless way. By using Bynder, assets are now visible on the website a lot quicker than before.
Onboarding with Bynder DAM was a smooth and well-supported experience
What do you like best about the product?
I really appreciate how easy it is to find all our assets within the platform, which saves a lot of time. Sharing assets both internally and externally is straightforward and seamless. Additionally, the robust API capabilities have been a big plus—I’ve already started integrating Bynder with several tools in our martech stack.
What do you dislike about the product?
Not much so far. The initial process of collecting and organizing assets to upload took some time, but that was more on my end than with the platform itself.
What problems is the product solving and how is that benefiting you?
Bynder solves the challenge of managing disparate content repositories by providing a centralized single source of truth for all our digital assets. This centralization makes it easy to organize and tag content efficiently, ensuring we can quickly find and deliver the right assets to our frontend channels. The platform’s robust tagging and organization features enhance content discoverability and streamline workflows, which saves valuable time and helps maintain brand consistency.
Great onboarding experience!
What do you like best about the product?
The team at Bynder are incredibly knowledgeable and guided our team every step of the way.
They took time to understand our complex business and use cases to offer recommendations that were well-crafted and future-proofed. We had a fantastic experience thus far.
They took time to understand our complex business and use cases to offer recommendations that were well-crafted and future-proofed. We had a fantastic experience thus far.
What do you dislike about the product?
Nothing comes to mind that I can think of
What problems is the product solving and how is that benefiting you?
Legacy systems that were not fit for purpose.
Creating a great experience for our customers.
Creating a great experience for our customers.
Bynder
What do you like best about the product?
The ease of searching, the AI search capabilities, integration with our other software. The migration was smooth and the customer support we received from Christina and Rachel was top notch.
What do you dislike about the product?
The upload process can feel a bit clunky at times.
What problems is the product solving and how is that benefiting you?
It is helping usher in new storage and search possibilities that we were missing with our old DAM.
The transition and Migration from Webdam and Bynder was made seamless by Rachel & Christina.
What do you like best about the product?
The integrations are some of the biggest things I am excited about. Figma, SFCC & Asana. The amount of customizability on almost all things is a great perk as well.
What do you dislike about the product?
Some of the steps for the admin piece in taxonomy and look and feel is a bit challenging to get used to. However I am unsure how you make that piece easier to understand?
What problems is the product solving and how is that benefiting you?
Ease of use on disseminating imagery as well as ingesting imagery from external vendors. Integrations through other platforms will help create ease for our current processes.
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