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Sales Creatio
End-to-end platform to automate sales processes of any type with no-code and maximum degree of freedom.
Reviews (361)
Łukasz K.
Sleek AI Agents and Robots That Look Great
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
AI, Agents, how it looks like, robots, events
What do you dislike about the product?
Some configuration issues, sometimes support take a long time
What problems is the product solving and how is that benefiting you?
I implement solutions in Creatio for clients
Cezary W.
Flexible, Scalable, and Promising Tool
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
I really like Creatio for its flexibility and scalability. It does a great job of combining the best parts of 'buy and build' approaches and looks really easy to use from the demo. I also appreciate the comprehensive support it offers throughout the process, not just leaving us to figure things out alone. It feels like a journey where Creatio helps us from the start, ensuring data is well-prepared before implementing AI. I find this very interesting. Additionally, the platform seems to be application, IT, and data architecture agnostic, which means it can adapt to various companies, each being unique and at different levels of maturity. This feature really makes Creatio stand out to me.
What do you dislike about the product?
Nothing so far
What problems is the product solving and how is that benefiting you?
Creatio addresses speed optimization and improves the quality of work streams for my company and clients.
Lesia L.
Promising Automation with Easy Setup
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
I like the agents in Creatio; they stand out to me. So far, Creatio looks great, and I'm looking forward to using it more to automate workflows. It seems easy to set up, which is a plus for my organization.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
Creatio is set to automate our workflows and CRM, addressing manual processes and leveraging AI to streamline operations.
Financial Services
Flexible, Highly Configurable CRM That Keeps Improving Our Sales Processes
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
We have been using Creatio as our sales CRM for five years and appreciate its flexibility and extensive capabilities. Its highly configurable low-code platform allows us to adapt workflows to our business needs and continuously improve our sales processes.
What do you dislike about the product?
While Creatio offers a wide range of features and flexibility, the pricing could be more competitive, especially for businesses looking to scale their usage. More flexible pricing options would make the platform even more attractive for long-term customers.
What problems is the product solving and how is that benefiting you?
Creatio helps us manage our sales processes, centralize customer information, and improve visibility across our sales pipeline. Its flexible low-code capabilities allow us to customize workflows to our business needs, automate routine tasks, and improve team efficiency.
Marketing and Advertising
Great AI Modules Supporting Many Business Areas
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
AI modules which provide great support for many business areas
What do you dislike about the product?
Just heard about the system and getting inspired
What problems is the product solving and how is that benefiting you?
As I said, I am just getting inspired by the tool
Justyna S.
Flexible Automation with Centralized Data Management
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
I like most about Creatio is its flexibility and automation capabilities. It makes it easy to adapt processes to business needs.
What do you dislike about the product?
I don't hale an opinion of that
What problems is the product solving and how is that benefiting you?
Creatio centralizes customer data and its flexibility makes it easy to adapt processes to business needs, enhancing automation capabilities.
Anna C.
Flexible, Customizable CRM with Migration Challenges
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
I like Creatio for its flexibility and the better customizations it offers compared to Dynamics.
What do you dislike about the product?
I found the migration to the freedom version of Creatio to be a bit challenging.
What problems is the product solving and how is that benefiting you?
Creatio helps me manage sales effectively and offers better customizations compared to Dynamics, with a high degree of flexibility.
Oil & Energy
Easy to Implement with Highly Usable Business Processes
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
Easy to implement, with business processes that are very usable.
What do you dislike about the product?
Loading pages takes so long. It’s really slow to refresh and to log in.
What problems is the product solving and how is that benefiting you?
I’m a consultant implementing this for clients. I don’t use it personally, aside from the Success Portal.
Consulting
Low-Code CRM with a Quick Learning Curve
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
It’s low-code, and the learning curve isn’t steep. I picked up the technology very quickly, even though I had no prior experience with CRMs.
What do you dislike about the product?
I believe some operations on the Data Model should be more accessible in the no-code experience. It would also help to have more bulk operations available, for example, on list pages.
What problems is the product solving and how is that benefiting you?
Fast CRM for clients.
Telecommunications
Flexible and Adaptable for Our Needs
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
Flexibility that allows to develop almost every functionality
What do you dislike about the product?
Performance can be improved to assure smooth development
What problems is the product solving and how is that benefiting you?
Creatio helps to build workflows