Sales Creatio

What do you like best about the product?

I appreciate Creatio's highly configurable opportunity pipeline, which allows us to tailor stages to our custom fleet-vehicle build cycle, making it easier to manage from initial client inquiry to final delivery. The pipeline flexibility lets us map our automotive workflow without heavy custom coding, adding dedicated stages for supplier quote review and parts confirmation. I also enjoy how Gmail integrates smoothly with Creatio, pulling client and supplier emails directly into our records to save us a lot of manual logging.

What do you dislike about the product?

I find that Creatio cannot natively sync with our in-house vehicle-build scheduling system, so we have to manually export key data. We still can't push confirmed project details straight to our scheduler, forcing manual data entry for every new fleet order. While the pipeline is flexible, it lacks streamlined trigger-based exports to feed project data into our vehicle-build scheduler. Creatio’s native reporting feels clunky for our automotive-specific metrics. We struggle to build clean reports and have to export raw data to crunch numbers in spreadsheets. Its permission settings also feel overly complex; our junior account reps often get confused adjusting access for sensitive vehicle-order records. Basic account creation was straightforward, but full setup was time-consuming without dedicated IT, and training junior members on permissions took extra hours during our busiest season.

What problems is the product solving and how is that benefiting you?

Creatio eliminates our messy spreadsheets by centralizing fleet client leads and supplier quotes. It streamlines tracking with configurable pipelines, but it can't auto-sync stage data with our build-scheduler, so we still handle manual data entry, which risks errors.

What do you like best about the product?

Easy to use. I have been using creatio for my business and it turned out great

What do you dislike about the product?

Pricing is too high as compared to competitors

What problems is the product solving and how is that benefiting you?

Creatio is handling my sales CRM end to end

What do you like best about the product?

Freedom UI feels like a better way to create a UI.

What do you dislike about the product?

Create a personalized object style by using code.

What problems is the product solving and how is that benefiting you?

Replace the old platform and implement a workflow.

What do you like best about the product?

I love the foundational tech, composable architecture and the end user empowerment for AI utility.

What do you dislike about the product?

I don’t know that I’ve landed on any negatives yet.

What problems is the product solving and how is that benefiting you?

Providing a CRM that flexes to varying operating models.

What do you like best about the product?

Creatio provides a great user experience. The interface feels intuitive, and it’s easy to use.

What do you dislike about the product?

If someone isn’t familiar with how it works, they may end up creating unnecessary fields, which can then be difficult to delete.

What problems is the product solving and how is that benefiting you?

Managing relationships and sales with our customers.

What do you like best about the product?

Ease of development, integration and comfiguration

What do you dislike about the product?

Licensing costs can be reduced to attract small scale companies

What problems is the product solving and how is that benefiting you?

Ease of development

What do you like best about the product?

Prebuilt agents and workflows make it faster to launch

What do you dislike about the product?

Still not well known in the enterprise makes it harder to get approved

What problems is the product solving and how is that benefiting you?

Reducing friction for users

What do you like best about the product?

OOTB features real y make the implementation easier

What do you dislike about the product?

Dashboard and data usage because it needs personalization

What problems is the product solving and how is that benefiting you?

Sales and Customer Success growing

What do you like best about the product?

The application is easy to use and highly adaptable.

What do you dislike about the product?

Nothing much , it’s a great product to use

What problems is the product solving and how is that benefiting you?

Customer case management and marketing.

What do you like best about the product?

AI default enablement, speed to deploy and scaling

What do you dislike about the product?

Time to learn can be reduced with some innovative approaches

What problems is the product solving and how is that benefiting you?

We are enabling creatio right now