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1,215 reviews
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    Translation and Localization

Easy-to-use & good support

  • June 30, 2025
  • Review provided by G2

What do you like best about the product?
Memsource used to be my favorite platform. Now, it is called Phrase and it is still easy to use and the Phrase support is very helpful. I had trouble using it this time but it wasn't even a tech issue. After I tried one simple solution the support agent told me, the trouble was gone. I truly appreciated the prompt support I received from the Phrase support team.
What do you dislike about the product?
Nothing. I have used other platforms but Memsource/Phrase is always the easiest to use.
What problems is the product solving and how is that benefiting you?
I just use it for my freelancing translation work.


    Computer Software

Phrase making Globalization easy.

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to implement and easy to operate. Quick to learn and has modern feature to support Localization, Internationalization and Globalization requirements. Phrase also has a great customer support that resolves queries.
What do you dislike about the product?
I dislike Nothing about the Phrase Platform.
What problems is the product solving and how is that benefiting you?
Using Phrase we have created a self service submitter portal for all the teams that needs Localization for their content. It is easier to setup and very easy for non Localization background person to submit the file for localization.


    Translation and Localization

Intuitive, user-friendly

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Phrase Localization Platform is super intuitive and easy to use, and the QA steps are really helpful. Unlike other tools, it speeds me up and improves accuracy.
What do you dislike about the product?
The only downside is sometimes the QA step picks up 'issues' that are not issues at all.
What problems is the product solving and how is that benefiting you?
Speed, having all the jobs in one place, accuracy, portability.


    Retail

Good client-focused service

  • June 12, 2025
  • Review provided by G2

What do you like best about the product?
It's user firendly, I like that it operates in browser.
What do you dislike about the product?
Rarely some updates are pushed too soon, which can complicate my job or my workflow for short time, but if I let the support know about this, it is quickly repaired.
What problems is the product solving and how is that benefiting you?
The cooperation with various linguist is really easy, advanced analytics helps with work distribution and inviocing


    Sylvia A.

Very efficient tool for freelance translators

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
As a freelancer, I enjoy working with Phrase more than Trados. For a start, I don't have to set up projects - I can start working immediately. There are three features of Phrase that I find particularly useful: 1. The 'More Languages' feature, which helps me use other linguists' translations for reference; 2. The 'Context note' feature, where project managers attach screenshots for reference; 3. The ability to apply multiple filters at the same time (unlike Trados).

I also like that the Analysis report shows the net word count, and the character count shows both source and target character counts (unlike Trados, which shows only the target character count). It is also very easy to exclude repetitions from propagation.
What do you dislike about the product?
I don't like that the QA step returns too many false positives and there is no option to ignore all with a single click.
What problems is the product solving and how is that benefiting you?
Phrase saves me time and effort as a freelance translator


    Jimena M.

Excellent translation environment

  • June 09, 2025
  • Review provided by G2

What do you like best about the product?
The best feature for me is the possibility of working in the cloud, which allows me to monitor the development of jobs from different professionals working on the same project, and allows me to introduce changes and solve issues in the spot.
I also love how easy it is to set up a project and create the jobs. The steps are clarly defined and doesn't let for forget anything.
I also like how much information there's available in the help center and that Phrase actally listens to its users and implement changes based on their suggestions, which is great.
Their customer support service is also amazing. I had a doubt and I got a very complete answer and follow-up within 24 hours, which actually solved my issue and gave me great insight on how to move forward from then on.
What do you dislike about the product?
Some options are not that easy to find, or they're not where I think they would be, but that's only because I'm not that used to using it yet, so it's something to work on my end, really.
What problems is the product solving and how is that benefiting you?
The possibility of managing large projects among several professional working on different steps of the same project.


    Translation and Localization

Small business review

  • June 09, 2025
  • Review provided by G2

What do you like best about the product?
It's very easy to use and intuitive. It is comparable to some much more expensive software packages.
What do you dislike about the product?
It's really hard to change subscriptions and buying additional volumes of MTUs is very expensive.
What problems is the product solving and how is that benefiting you?
I was looking for an easy to use solution for two users that would allow my small agency to tackle translation projects. I was looking less for project management software and more for a lightwieght and easy to use CAT tool.


    Will M.

Streamlined Localization That Scales with Your Team

  • June 02, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Phrase Localization Platform is how seamlessly it integrates into our development workflow. The intuitive interface makes managing translations incredibly efficient, and the collaboration features help keep our developers and translators in sync. It’s saved us a lot of time and reduced localization errors, especially when handling multiple languages across our apps.
What do you dislike about the product?
One area where Phrase could improve is the initial setup process—it can be a bit overwhelming for new users unfamiliar with localization tools. Some features aren’t immediately intuitive and require digging through documentation. That said, once everything is configured, the platform works really well and becomes a huge time-saver.
What problems is the product solving and how is that benefiting you?
We use Phrase to manage and automate translations for our web and mobile applications. It helps us ensure consistent localization across multiple languages, streamline collaboration between developers and translators, and speed up our release cycles in international markets.


    Translation and Localization

Simple to use and intuitive

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
One of the most useful features is how quickly you can access the translation memory or terminology database. Additionally, it is a quite useful tool when writing, as it automatically suggests the word or phrase from that memory.
What do you dislike about the product?
Your organization is not entirely comfortable for me. Could the entire right section, where the tools to review the document are located, among others, be moved? It could be positioned elsewhere and leave in its place a preview of the original text, which is currently below.
What problems is the product solving and how is that benefiting you?
Being a program that can be used in the cloud, it is quite efficient for large work teams, allowing them to communicate more quickly and efficiently.


    Hammad S.

Ease of end to end localization in Phrase

  • May 18, 2025
  • Review provided by G2

What do you like best about the product?
It is very easy to setup and it helps companies to Automate their localization project management life cycle.
What do you dislike about the product?
There is nothing I dislike about Phrase Localization Platform.
What problems is the product solving and how is that benefiting you?
The use of several MT options and machine translation accuracy along with QA is helping my organization save cost.