Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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It Has Transformed My Business
What do you like best about the product?
During the pandemic, I was able to conduct business in both NM and TX utilizing Zoom. People felt much more comfortable with me during virtual presentations instead of in person. I was actually able to increase my business and profitability moving forward. I am now licensed in 12 states and run a "virtual agency" now.
What do you dislike about the product?
I wish it was easier for my clients to handle everything by just using their browsers. The link to hit to use their browser is too small. I wish it would give them the option to: 1) Small download package (2) Access through browser
What problems is the product solving and how is that benefiting you?
Zooom enabled people from feeling uncomfortable with me coming to their home. I was able to do more presentations and save a lot in gas.
Zoom helped us stay engaged with our clients
What do you like best about the product?
Easy to administer, easy to navigate and very user friendly. The back end of the application is easy to administer and the front end it also easy to use. Nice features to create a seamless virtual environment.
What do you dislike about the product?
Reporting, it is a bit difficult to gather the information that is not standard and more customized. Having the ability to create reports that are more customized.
What problems is the product solving and how is that benefiting you?
We always do training in person, and when Covid 19 hit, we were very concerned about how we would provide services to our community, and Zoom helped us take our training virtually. We also would have live meetings and events and we have taken them to the virtual space. It helped us stay connected to our clients and have them still experience our offerings virtually.
Recommendations to others considering the product:
You will not regret using Zoom. It helped us work in this virtual world. Very user-friendly, very easy to administer.
The gold standard in the market
What do you like best about the product?
Very easy and quick to start meetings, good connection quality as well. Sharing screen is crucial for my role and I use Zoom fo every call. much more reliable than competitors
What do you dislike about the product?
Sometimes my computer is slow when sharing my screen. Other than that I would say that there is nothing else that I dislike currently. sometimes random updates can slow you down
What problems is the product solving and how is that benefiting you?
lack of efficiency
lack of personal connection with prospects since pandemic started
more productive on my calls then before I had Zoom
zoom puts time back in my day
lack of personal connection with prospects since pandemic started
more productive on my calls then before I had Zoom
zoom puts time back in my day
Recommendations to others considering the product:
Just get it! No other video service compares :)
Zoom integrates with more platforms than it's competitors
Zoom integrates with more platforms than it's competitors
Streamlined Software for Virtual Meetings and Webinars
What do you like best about the product?
There are many different features to enhance the engagement of attendees. Polls, ability to play music, reactions, etc. The recording feature is also extremely valuable.
What do you dislike about the product?
I wish there was a way to require cameras to be turned on all of the time. This would improve engagement exponentially. I also wish I could capture email addresses for each time someone joins a meeting.
What problems is the product solving and how is that benefiting you?
We are able to connect team members from across the country and launched a virtual coaching group during Covid. We have become more productive as a team and are able to pull reports of attendees and use data to make decisions.
Good for organization, but could be improved
What do you like best about the product?
I love the organization of the tool and that you can keep in touch with your team in real time.
What do you dislike about the product?
There are not as many ways to interact with other attendees besides the chat.
What problems is the product solving and how is that benefiting you?
We can have meetings with all of the staff without everyone needing to be in the same place.
Best video calling platform
What do you like best about the product?
Zoom's standout feature is its seamless and user-friendly video conferencing platform, enabling high-quality virtual meetings, webinars, and collaborations with a range of interactive tools and features.
What do you dislike about the product?
A drawback of Zoom can be its occasional reliability issues, such as audio/video glitches or connectivity problems, which can disrupt smooth communication during important meetings or events. Additionally, the free version's time limitations might be limiting for longer sessions.
What problems is the product solving and how is that benefiting you?
Zoom addresses the challenge of facilitating effective communication and collaboration in a digital landscape by offering a robust platform for seamless video conferencing and virtual meetings. This benefits users by allowing them to connect, communicate, and collaborate with colleagues, clients, and partners from anywhere, fostering productivity, engagement, and efficient remote work.
Live video calls
What do you like best about the product?
One thing I really like about Zoom Workplace is how it’s bringing all collaboration tools.
What do you dislike about the product?
Yes, share full screen is not working properly from last few days, shows multiple screens and unable to see clearly.
What problems is the product solving and how is that benefiting you?
We meet our clients online and record the conversation for future reference.
Strong Video Conferencing
What do you like best about the product?
Zoom was around and strong before the pandemic. So it's even better now. It has great imaging too.
What do you dislike about the product?
Some of the security changes have deterred the smooth running of the app thought they are better now.
What problems is the product solving and how is that benefiting you?
Having employees around the world, we have used it for team meetings. And we use it to work with our customers. It is excellent for training meetings.
Recommendations to others considering the product:
It works well, and it allows recording, which we also use. I have used it for several years, and it is my go-to.
Zoom Review
What do you like best about the product?
It is reasonably simple to use and a cost-effective solution for remote meetings and presentations. The screen sharing feature works well across multiple devices and is a reasonable tool.
What do you dislike about the product?
It is difficult to initially navigate the settings. Finding and changing settings is not intuitive for new users. Sound quality could be improved especially for people using phones to interact on Zoom.
What problems is the product solving and how is that benefiting you?
We are conducting meetings between remote offices and give presentations to distant clients.
Recommendations to others considering the product:
A zoom is a reasonable tool for businesses and small group meetings.
Great for Personal Use, Meetings and Virtual Events
What do you like best about the product?
It's an easy-to-use platform with many great functionalities. I've used it personally and professionally, including setting up our webinar and conference events. The level of customization it allows makes for a unique experience each time. Reporting is also thorough. On a personal level it is easy to navigate no matter the technical level of the person.
What do you dislike about the product?
I wish the Survey questions could be put into the template of a webinar so I don't have to redo them for each event. It is a time-suck. Additionally, I would like to be able to download all reports in one click vs. having to download each one individually. Some of the preferences are difficult to navigate and take some adjusting on the go to figure out. Support has overall been helpful but there have been several times when answers provided did not match questions asked (or documentation provided was incomplete).
What problems is the product solving and how is that benefiting you?
We run virtual events and webinars, which used to be hosted through the clunkier GoToWebinar system. As a meetings solution, it is also superior to anything else we've tried in the past. I also needed a good personal solution for connecting with family and friends long distance, especially in the 2020 pandemic. This proved to be a solid solution all around, from professtional use as a host, personally as an attendee, and intimately between family and friends.
Recommendations to others considering the product:
I would suggest giving this a try first before exploring other solutions. There isn't much the platform can't accomplish.
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