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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sonali G.

Zoom is one of the best virtual mode of interaction.

  • August 30, 2021
  • Review provided by G2

What do you like best about the product?
1. We can record the session.
2. the Limited number of participants can attend the meeting, and when required, we can upgrade it for more than 300+ audience.
3. We can change the background.
4. There is an audience raise hand option, where anyone can raise the hand, and the speaker knows that someone has some doubts / asks.
5. Host can completely control the entire session like they can mute/unmute any audience.
6. We can access this from the phone laptop tab anything, and it's not mandatory to have the Zoom app installed. It gives us the feasibility to access the Zoom meeting from the browser too.
7. There are multiple features of this app like Screen sharing, video/audio calling options.
8. It's very userfriendly and very easy to use
9. There is a chat option where you can text everyone / a single person based on your requirement.
What do you dislike about the product?
1. The time limit of the meeting, i.e 40 mins.
2.The open source Zoom meetings allowed only limited number of participants.
3.Mobile version of zoom app does not have all the features like the desktop Zoom app
What problems is the product solving and how is that benefiting you?
1. Feasibility to record the session for our future reference is one of the best features of the app.
2. Raise hand feature.
3. Controlling the session by the host.
4. Screen sharing option.
5. It is the best option for a company-level meeting, any webinar, etc. In my organization we use this app only!
6. There is a chat option where you can text everyone / a single person based on your requirement.


    Gary C.

Zoom for Webinars & Meetings

  • August 29, 2021
  • Review provided by G2

What do you like best about the product?
Zoom is very easy to use, solid, and reliable. If you intend to do webinars regularly, you need to get a Zoom account. My account is a Pro account and costs $49 and will hold up to 500 attendees. Recording is available, and a host of other features that I don`t even use. All in all Zoom is an excellent value if you are doing regular webinars/meetings.
What do you dislike about the product?
My only real gripe is that as Zoom has grown tremendously in the past few years, customer service has deteriorated.
A couple of years ago, you could actually call up and speak to a human that could solve your problem almost immediately.
Now you can use chat or send a message which means if you have a time-sensitive issue, you may have to wait for an answer.
What problems is the product solving and how is that benefiting you?
I`m in the "Live" speaker/training business. Because of Covid, my business died totally last year. So I made a rapid transition to webinars using Zoom.
Without Zoom, I would have been out of business. So I, for one, am a fan!


    Ryne I.

Simple and effective videoconferencing

  • August 24, 2021
  • Review provided by G2

What do you like best about the product?
Simple user interface with lots of settings for configuration if needed.
What do you dislike about the product?
Integrations leave a bit to be desired. Zoom Apps are pretty rough, and I wish there were better options for live whiteboardin
What problems is the product solving and how is that benefiting you?
I wish there were more options for limiting the eligible audio and video devices. It has helped productivity, both through making remote meetings better but also making one-off sessions easy to initiate.
Recommendations to others considering the product:
Improving and increasing integrations will help a ton.


    Computer & Network Security

Zoom is a great toll for the world we now face.

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use and the features that it has
What do you dislike about the product?
The time limit could be a little longer.
What problems is the product solving and how is that benefiting you?
We have been able to have remote meetings, and my IT team has been able to troubleshoot without being deskside.
Recommendations to others considering the product:
Zoom has the most features and ease of use out of any remote meeting tool I have used.


    Hospital & Health Care

Reliable Video Conferencing Software

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
As far as I can tell, there have not been any new features added.
What do you dislike about the product?
There really should be a filing sharing component to the platform. That's why people use Teams instead, as it's really the only feature missing.
What problems is the product solving and how is that benefiting you?
In a virtual environment, without Zoom, we wouldn't be able to function as we currently do. Team meetings in my industry are critical, and Zoom allows us to maintain team connectivity even though we're all calling from different locations.


    Christine R.

Zoom is vital for WFH

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
I appreciate that Zoom keeps me connected to my team even when we are physically distanced due to WFH or differing job sites. It has helped my team feel engaged over the past 18 months by being able to see one another unlike email or phone communications.
What do you dislike about the product?
Occasionally the background blur causes someone's head to disappear entirely-no so good!
What problems is the product solving and how is that benefiting you?
We are using ZOOm to keep the team engaged during meetings. If we can all see one another, it helps us all not zone out during meetings (which is easy if it's just a teleconference). Another advantage is that you can see expressions, so if someone is confused or disagrees, you can generally tell by their face, even if they don't speak up.
Recommendations to others considering the product:
At least give it a try. Once your users get comfortable with it, I think that you will find it to be a helpful tool for keeping everyone engaged and FEELING engaged.


    Kaprice Dal Cerro, B.

A Must Have Tool For Your Busienss

  • August 09, 2021
  • Review provided by G2

What do you like best about the product?
It's super simple to use, and you don't need much training to learn how to use it. It's a household name and customers are not afraid to use it. It allows me to connect with clients much quicker than other methods.
What do you dislike about the product?
Their Q&A section doesn't always provide the answer for the most current version. It makes it hard for users to understand because they can't locate what is referenced in the answers.
What problems is the product solving and how is that benefiting you?
I use Zoom to meet with my clients and have larger meetings. It has allowed me a platform that is easy to set up, and users can access it easily. I love that I can record my meetings and share them with clients, do a quick recording, and share information. I also use Zoom to record training videos that I can use for my business. The quality of the video is much better than other recording software.


    Hospitality

A very easy and reliable video and audio conferencing app

  • August 07, 2021
  • Review provided by G2

What do you like best about the product?
It is a very user-friendly app. It has high video and audio quality. It's very easy to create meetings using zoom and the host has full control over the meeting. It's also very easy to share the screen.
What do you dislike about the product?
The free plan of zoom usually runs for only 40 mins. The meeting would automatically end after that.
What problems is the product solving and how is that benefiting you?
Zoom has made it easier for us to record the meetings and also there is a screen sharing option which is amazing when it comes to doing presentations.


    Ashley V.

Our go to video conferencing platform

  • August 03, 2021
  • Review provided by G2

What do you like best about the product?
It is easy as can be. It seems like there are very few people that can't figure out zoom. I have used it with groups of all ages and everyone seems to be able to make it work.
What do you dislike about the product?
There isn't a lot to dislike. If I were to complain about one thing, it's that you have to get up into a relatively expensive package to host more than one meeting at a time, but that's not a problem with the software; it's just a personal complaint.
What problems is the product solving and how is that benefiting you?
Covid has brought a whole range of new issues. Not being able to meet in person can have severe effects on a business. Zoom has brought people back together both at work and in our personal lives in a time where being physically close isn't possible. We have also saved time and travel with zoom and this is something that I think will continue even post covid.
Recommendations to others considering the product:
Try out the free version first to make sure it's something that you feel will work for you, but after that I would sign up with no reservations.


    Janet R.

The software I use for my virtual meetings, webinars and conferences.

  • August 01, 2021
  • Review provided by G2

What do you like best about the product?
The excellent audio and video quality for the meetings and webinars I attend. Especially in this time of the pandemic, when everything is almost online. Zoom has tools needed for the conference, like online chats, Q&A, sharing of screens, groupings, and more. I can also use it on my phone to attend meetings, even if I'm outside or have no access to my laptop. It doesn't consume much of data.
What do you dislike about the product?
There is nothing I dislike about this application. On the contrary, it's advantageous and easy to use for me.
What problems is the product solving and how is that benefiting you?
The only problem I encountered was the first time I used it. I haven't known yet how to use the other tools and set up others like audio and video settings. But later on, I was able to figure it out, and it was very easy to use.
Recommendations to others considering the product:
You can use the zoom on your virtual meetings and webinars. It is very easy to use, and the tools are very helpful.