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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Verified User in Legal Services

Effortless Communication, Limited by Meeting Duration

  • February 15, 2022
  • Review provided by G2

What do you like best about the product?
I like the ease of setting up meetings with Zoom Workplace, which I use for communication with clients, staff, and parents. The initial setup was easy, which I appreciate, and it's convenient not having to meet in person, especially during bad weather.
What do you dislike about the product?
I don't like the time limit on meetings. It seems sometimes you can be restricted on how long your meetings can be.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easy for me to communicate with clients, staff, and parents without meeting in person, which is especially helpful in bad weather.


    Yahawa A.

Lots of functionality to help with the new work/school from home culture

  • February 14, 2022
  • Review provided by G2

What do you like best about the product?
I like that on top of being a video communication option for the modern world, you can also do things like present your screen, connect and control someone's screen, draw on slides, amongst many other things. It is helpful for a lot of different types of meeting formats as well as beneficial in the IT field to present and instruct users. Features like break out rooms have also been useful in many different ways. It works well on my computer, tablet, and phone which is also a good option for when one is on the go. I feel like everytime I log into zoom I discover a new feature to make life easier.
What do you dislike about the product?
Sometimes it can be very laggy, even more than google meet, which is why we tend to still use Meet for most of our general, larger meetings. While having a stronger internet connection helps, it is not always possible, and meet tends to be more stable in that field overall. Sometimes I have trouble getting my bluetooth speakers to properly connect and even when they are connected the volume seems very low no matter what I do. I feel like, as a premium user, audio should not be the main problem I am having.
What problems is the product solving and how is that benefiting you?
This product has helped with long-distance communication, maintaining social relationships, meeting for the class as well as meeting with outside vendors for work. I like all of the tools that it has for classroom use and learning. It feels intuitive and allows for a more direct experience when learning new material. Features like break out rooms have been useful in many of the classes I have taken so far as well as being useful for interviews. I have attended several webinars on zoom as well and it always goes smoothly. I am glad we are way passed the time of having to use laggy Skype for everything!


    Vivek D.

One of the best Video conferencing platform

  • February 10, 2022
  • Review provided by G2

What do you like best about the product?
Zoom provide all basic facilities that we need for formal business video calls. Be it sharing file, privacy settings, filter to cover background and much more.
What do you dislike about the product?
I have been using Zoom in our organization since one year and didn't find any such thing which I don't like. But if Zoom can add custom design filter and allow basic call with more participants would be great.
What problems is the product solving and how is that benefiting you?
Zoom gives us opportunity to connect with all colleagues and feel like we're in office. We can add number of participants and all facilities provided which we need for video conferencing.


    Tendai Gibson M.

The Ideal Companion for the Home Office!

  • February 05, 2022
  • Review provided by G2

What do you like best about the product?
During the Covid-19 pandemic, I used Zoom a lot more. The mobile app is a great way to catch up with meetings while I am on the run. Although I am using the free plan now, I will buy a premium plan very soon.
Zoom is, without a doubt, the best meeting software available. It's not just because of its features, but also because of how easy it is to use. Zoom's user interface is somewhat traditional, whereas competitors take a more modern approach. Also, the screen sharing tool is handy and has many features.
What do you dislike about the product?
One of them is Zoom's inability to host longer-term meetings. Another issue is that it can't use my phone's features, such as recording. Overall, bugs, audio dropouts, and connectivity issues are the most serious issues I've encountered.
What problems is the product solving and how is that benefiting you?
I used to travel to my students for lessons before Covid-19, but during Covid-19, I solved this problem by using Zoom Conferencing. Some of the meetings I've held have been via Zoom.
Recommendations to others considering the product:
Zoom is a great technological tool that, when used correctly, will give you all great results. Please take time to read more on using zoom correctly on google.


    Nandini R.

The most helpful software for my needs

  • February 03, 2022
  • Review provided by G2

What do you like best about the product?
Zoom contains multiple features, which help serve many purposes, making it a versatile tool. Its primary goal is to make discussing and conferencing streamlined, which it does excellently. You can have conference rooms with one or more participants and use them as mediums for all your uses. Conference rooms, once created, are non-expiring and reusable for future conferences and webinars. You can use the chat to discuss and send messages with the other participants. Messages on Zoom are in threads, making it easier to reply to or quote specific messages to bring emphasis during your sessions. Zoom is outstanding as a program for sessions and conferences relating to work. You can screen-share what you're doing in conferences rooms, which the other participants are free to join to view. If you're not comfortable sharing your entire desktop and want privacy, you can choose a specific window to share while hiding the rest of your screen. You can open the virtual whiteboard while you're sharing your screen to use the pen tool to mark and annotate. You can also pass the control to another participant to let them draw, making it practical for instances where you may want to seek someone's help.

Zoom is excellent for remote work in general due to its robust tools for making your job easier and improving overall communication. You can integrate it with many applications you may use on a regular basis for carrying out tasks, such as Slack and Dropbox for better collaboration. File sharing on Zoom is excellent and quick, but it restricts how big the file can be for uploading. But from the app marketplace, you can make seamless integrations with cloud hosting software to send confidential and essential data securely and in bulk.
What do you dislike about the product?
Zoom is excellent in every feature that I've used so far, and I can't say there's anything that I dislike. I've been using it for years and more extensively for the past two years, and it has never given me any reason to consider a different alternative.
What problems is the product solving and how is that benefiting you?
Zoom is my most helpful software as it makes remote work possible by not only making conferences streamlined but also by providing the necessary tools to collaborate. My team and I have been using it extensively for the past couple of years to work during the pandemic, and it's been an absolute delight as we're able to keep up our pace. Zoom ensures that we don't slow down on our work due to technical difficulties. We can maintain excellent communication throughout our workdays for any need, whether discussions, project planning, or general assistance. Zoom is usable on mobiles and other portable devices such as tablets, making it easier and quicker to message or meet virtually during any emergency. Zoom is so versatile that we also use it for business discussions and customer queries, where we can have a live chat service for feedback and support. Not only does it help that we can see each other face-to-face and screen-share to assist and get out point across in situations that need it. Zoom can also work as an excellent calling service for phones and numbers across the world. For saving the session for reviewing or summarizing into a report, Zoom allows us to record them at any moment. As a daily user of Zoom, I can say that it's made working more productive and efficient for my entire organization.
Recommendations to others considering the product:
You can use Zoom for free, which alone is an excellent selling point to start using it. Based on my experience and dependence on it daily, I will recommend it to anyone with second thoughts about trying it. It's excellent and gets the job done, to put it briefly.


    Information Technology and Services

Zoom is a great app for business and personal use to meet!

  • February 03, 2022
  • Review provided by G2

What do you like best about the product?
Zoom makes it easy to connect with friends, family, coworkers, and more through its simple and intuitive user interface. Not only is it simple, it is also full-featured. The ability to screen share and remote control someone's computer for troubleshooting is one of my favorite features.
What do you dislike about the product?
I'm not sure there is much I dislike about Zoom. Zoom has been consistent in my time using it. I think the user interface could use an update to make it look a little more modern, but that's it.
What problems is the product solving and how is that benefiting you?
I am solving a variety of IT-related issues, and being able to control a user's computer remotely is a lifesaver. It also helps with meetings where we discuss business changes.


    Oil & Energy

Best video conference application

  • February 03, 2022
  • Review provided by G2

What do you like best about the product?
high-definition resolution with good quality of video conference
What do you dislike about the product?
If Zoom is not used properly, then any person can join that meeting without our permission
What problems is the product solving and how is that benefiting you?
conducted many meetings and very useful for my kid's online classes


    Charles A.

Zoom is the all around best Video Conferencing platform available!

  • January 31, 2022
  • Review provided by G2

What do you like best about the product?
The first thing I love about this software is the virtual backgrounds available, both built-in and custom. These allow you to place a scene instead of using your actual environment, which might be messy. The keyboard shortcuts are great when you do not want to utilize a mouse. The Zoom platform also supports 3rd party apps/plugins, which can be very important in some instances. Another cool feature is the audio transcribe feature. The ability to enable or disable audio/video for participants is a great feature.
What do you dislike about the product?
The only dislike I have is audio cutting in and out sometimes when navigating the platform. This does not occur often and is a very minor issue. Improvements in load time would be helpful.
What problems is the product solving and how is that benefiting you?
I cannot say I have experienced any real problems worth mentioning. The benefits that we have realized using the Zoom platform have been instrumental in moving our company forward, especially during the pandemic.


    PAWAN K.

Zoom is a good platform to conduct and schedule your online meetings

  • January 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is free to work with, helpful for conferences and calls. You can utilize Zoom from any place, whether it is ones cell phone or even pc. It is possible to talk with individuals over the web to participate in video conventions and also web conferencing sessions collectively. The User interface is easy to get familiar with. You can utilize it to have demonstrations, screen-sharing, as well as webinars with no lag causing interruptions. Zoom can make distant work complete because it enables sharing files, an essential attribute that makes sharing details and transferring information straightforward.
What do you dislike about the product?
With this application, we don't have any dislike for its performance and reliability but the only one thing I don't like about it, that they should increase the time for a meeting in trial edition to 60 min. atleast
What problems is the product solving and how is that benefiting you?
It assists us to connect with our customers anywhere in any region while using this platform. It is the most effective application to connect and share our documents online with our customers as well as with our employees residing in any place. Our customers are quite happy with our work since we are utilizing Zoom and it's also free our customers are connected to us at any time making use of zoom.
Recommendations to others considering the product:
I suggest this platform conduct online meetings and conferences with your customers and vendors in any part of the world.


    Puran S.

Most convenient and preferable video conferencing software

  • January 28, 2022
  • Review provided by G2

What do you like best about the product?
I like its the ability to make video runs smoothly while you add your desired background. It solves my many hassles as many times I will be working from home and couldn't show a nice working background of office hence I need to use virtual background that works really good on Zoom.
What do you dislike about the product?
The prices are quite high for Zoom so I need to use only a single account for my whole team of 20 members. People use it as per their requirement and sometimes it makes things weired.
What problems is the product solving and how is that benefiting you?
I'm solving the problem of connecting with the team working remotely, my field sales team, my client, collaborators, and investors as well. I'm also solving a problem of having nice really office by using virtual background. I do use Zoom for conference calls to connect with my customers by organizing a Webinar kind of thing.
Recommendations to others considering the product:
I would highly recommend using Zoom for best video conferencing experience.