Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Zoom just works
What do you like best about the product?
It's reliable and works well for internal and external meetings. The virtual background technology is improving and helps make remote work more professional for my team.
What do you dislike about the product?
I wish Zoom would update in the middle of the night on its own. It's frustrating when an update hits right before a meeting. It would also be nice if the recording management offered some easier editing tools for our sales team to send snippets of a meeting to clients instead of the whole thing. Some corporate clients of ours aren't able to access Zoom due to internal IT restrictions so we have to use Microsoft Teams with them. I wish Zoom would work on satisfying enterprise security concerns
What problems is the product solving and how is that benefiting you?
Zoom makes working remote easy. Zoom also works great externally with our clients, many of whom are using Zoom for the first time. This makes the experience frictionless
Zoom is invaluable for our business
What do you like best about the product?
We record a tonne of our content directly in Zoom - the split tracks for each participant is what made us make the switch.
What do you dislike about the product?
Not much honestly - I'd always like higher recording quality of course!
What problems is the product solving and how is that benefiting you?
Recording podcasts and interviews remotely with high quality in a format familiar to everyone.
Used before pandemic
What do you like best about the product?
Ease of use and connection was very easy. I was instrumental in getting our department to switch from WebEx to Zoom.
What do you dislike about the product?
I have not found any downsides of using zoom. I was a champion before the pandemic.
What problems is the product solving and how is that benefiting you?
Getting meetings done over long distances and with teams in different locations.
Zoom has expanded my memoir writing & ghostwriting business by offering eye contact remotely!
What do you like best about the product?
The personal feeling and great quality of video and audio.
What do you dislike about the product?
Zoom sometimes does not show my meetings for the day. I'm not sure why it doesn't but it skips some meetings.
What problems is the product solving and how is that benefiting you?
It has allowed my small business to be more competitive with larger firms. I have expanded my customer base nationally now. My business performance has greatly increased, as well.
We used Zoom for online tutoring during Covid and are still using it. It's very user friendly.
What do you like best about the product?
I like that you can share your screen and also that everyone can interact with each other and also write on the screen. What I also like is that you can see each other and the connections are good.
What do you dislike about the product?
When I start a meeting I always have to change the share button so everyone can share. Sometimes it's also hard to understand people because the speakers and mic is not connecting at the first time.
What problems is the product solving and how is that benefiting you?
It helped us and students doing homework and tutoring during Covid while the schools were closed. It helped us to provide a service to parents who needed child care.
A good solution
What do you like best about the product?
I use my zoom account for business meetings, classes that I teach, and also family gatherings. I really like that I can record to the cloud, makes it easy to get the recording.
What do you dislike about the product?
Not much to dislike. Everything works pretty seamlessly. There are months, though, when I might not use it, and I'm still paying the fee - so that might be a dislike.
What problems is the product solving and how is that benefiting you?
It's difficult to get people together for in-person classes still. Zoom helps with that a great deal. And then having the recording is great in case anyone misses the live.
Zoom Helped my Business Grow
What do you like best about the product?
I have used Zoom for the last several years, even before Covid made it a household name, and I loved working with the platform. It's easy to use, and stable, and I love the innovative things Zoom has done over the years with backgrounds, chat, and connections to YouTube and Facebook.
What do you dislike about the product?
I really don't like having to use a password or waiting for clients to be admitted to Zoom meetings. However, I totally understand why that came about during Covid days. To be honest, I'm so used to it now that it really isn't very bothersome.
What problems is the product solving and how is that benefiting you?
Zoom solves two things for me: 1. It gives my clients and me a stable platform to share information, and 2. It interfaces with YouTube and Facebook so that I can broadcast my work to my community. Before Zoom, there wasn't an easy way to do that.
Zoom just works
What do you like best about the product?
Zoom is a simple solution that appears to just work and most people can figure it out, even elementrary kids.
What do you dislike about the product?
The floating windows can be frustrating. When sharing a different monitor, zoom collapses to a floating toolbar, then chat is minimized, etc. Zoom should stay to a fixed window and not separate chat, participants, etc., and stay maximized. I would prefer to see a preview of what the student sees, especially when using two or more monitor (which most business users have now).
What problems is the product solving and how is that benefiting you?
Easy access for a diverse group of users.
The Best Way to Collaborate via Video
What do you like best about the product?
It's user-friendly and easy to use. I feel that it's simple enough for almost anyone to understand, but also has more advanced features that are helpful.
What do you dislike about the product?
Zoom as a platform is great, but there are severe limitations to video meetings. For example, it's nearly impossible to have casual conversations while waiting for a meeting to begin.
What problems is the product solving and how is that benefiting you?
Zoom makes it very convenient to schedule meetings when being face-to-face is inconvenient or impossible. It frees up time by reducing the need to commute. During the pandemic, it make business collaboration much easier.
Fantastic for virtual meetings and being able to share information quickly.
What do you like best about the product?
The ability to share my screen and also interact with collaborators from across the USA.
What do you dislike about the product?
The glitchyess and the amount of system memory used.
What problems is the product solving and how is that benefiting you?
Being able to still play dungeons and dragons even with the pandemic going on and also was able to have so many more people attend my dissertation defense.
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