Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Zoom is a good tool we use often in our business
What do you like best about the product?
Zoom is simple to use. No need for extensive training.
What do you dislike about the product?
A real lack of customer support. When you are able to speak to someone they don't act like they really care about your problem.
What problems is the product solving and how is that benefiting you?
Able to meet with our students on one platform
Always on Call
What do you like best about the product?
I love the easy scheduling platform, and quick edits as needed. A simple everyday tool that's critical for our business and all guests think it's simple to use as well.
What do you dislike about the product?
I haven't been able to add a cohost, they're accounts don't populate but for my usage, it's still good.
What problems is the product solving and how is that benefiting you?
Zoom replaces faceless telecommunication, making meetings so much easier.
Zoom is easier, more streamlined and intuitive
What do you like best about the product?
Better video, personalization and more intuitive navigation and features than other comparable platforms.
What do you dislike about the product?
Scheduling meetings in the future or creating a meeting in the moment can be confusing. Integration with G Suite is also confusing, seems disconnected.
What problems is the product solving and how is that benefiting you?
Easy video conferencing for anyone, at a moment's notice, while apps like Microsoft Teams don't offer the ease of functionality.
Easy-breezy communications
What do you like best about the product?
With zoom, it is so easy to share data with everyone in the meeting, annotating in different colors on top of it, making meetings run smoothly and efficiently.
What do you dislike about the product?
Having 1 host can be somewhat limiting if a host is screen sharing and other participants join late. Co-hosts help, but there may be more functionality that can be looked into.
What problems is the product solving and how is that benefiting you?
Zoom helps solve problems in clear & efficient communication that has helped my team get work done faster, without issue, as a team. I also love how user-friendly and adaptable the software is.
Zoom has enabled me to gain new knowledge quicker and its a breeze
What do you like best about the product?
I love hosting meetings with my fellow trading partners. Its easy to share screens and annotate throughout the learning journey
What do you dislike about the product?
Everything is good over here. I have no complaints
What problems is the product solving and how is that benefiting you?
It solves commuting to see my partners and we can just use it at home or where possible to gain knowledge of how to trade.
RELIABLE
What do you like best about the product?
I love this product and service. Ever since COVID I've had to take all my interviews and record them live and this is the best way I've seen to accomplish that.
What do you dislike about the product?
I honestly don't think I have any dislikes for this product. It's been super easy to learn from and grow with and I appreciate it all!
What problems is the product solving and how is that benefiting you?
Face-to-face meetings, especially at a time like COVID, has been impossible. This literally has been a lifesaver for me and my business as I've grown and taken on new jobs.
It's reliable and convenient. I hardly ever have problems with Zoom.
What do you like best about the product?
I like how easily i can set up Zoom calls and share the invitation. I like that I can record a video for any reason and upload it conveniently. I also like that I can record audio. With interviews, I can save 2 separate recordings for editing purposes.
What do you dislike about the product?
It's sometimes a problem to get a good WIFI connection. It's no fun to have video glitches or background noise/feedback. But, I think that's the nature of using online video and depending on WIfi.
What problems is the product solving and how is that benefiting you?
I record my podcast in video and audio; sometimes these are interviews with people in other states or countries. I can meet with clients all over the world and hold group coaching sessions. I meet people and network through Zoom. It's great!
Best Video Conferencing Tool I've Used
What do you like best about the product?
Zoom is easy to use, seems to have great technical support, conferencing is clear and fast. Lots of tools like chat and screen share make it easy to use as well as fun additions like backgrounds and filters. I love that you can post a sticky response on your image rather than talking or entering something into chat
What do you dislike about the product?
Really disappointed that Zoom no longer offers free, 45 minute conferencing between two people. This was a great way to let people try out and use the platform as well as supporting communication between individuals at a time when so many are isolated.
I don't know if this is resolvable, but time/synching to let people sing, chant, pray or talk at the same time without lag errors is a constant frustration.
I don't know if this is resolvable, but time/synching to let people sing, chant, pray or talk at the same time without lag errors is a constant frustration.
What problems is the product solving and how is that benefiting you?
We are able to connect over long distances and form groups and study sessions with people who are outside of our geographic location. We are able to connect with people we are isolated from and make real connections and progress
No more missed opportunities!
What do you like best about the product?
I am able to use them as part of my job, to visit with family members and other states. It also allows me to multitask without leaving my location! How much better can it be.
What do you dislike about the product?
I think the least helpful things about Zoom is that there are sometimes bugs, it gets Frozen when I plug in too many accessories but other than that I'm able to work around it.
What problems is the product solving and how is that benefiting you?
For me personally Zoom is solving the problem of continuing to meet with my congregation is a pastor. On a regular basis without feeling as if we're losing that connection. It also allows me to be in contact more with my family that lives in different states.
Business Meetings
What do you like best about the product?
It's easy and efficient to use. I wasn't very tech savvy before zoom and now my meetings are easy and I can hold my staff accountable. I'm a visual person so the asthetics for Zoom are my style.
What do you dislike about the product?
The price point could be better. As a small business there's so many fees for so many platforms and it becomes overwhelming at times. Would be nice to discount small businesses or give us credits periodically.
What problems is the product solving and how is that benefiting you?
It's solving not having viable meeting spaces or an office I currently can't afford as a small business owner. A lot of my work is visual so I can screen share and talk with my staff while viewing.
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