Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Zoom helps us accomplish our tasks.....fast!
What do you like best about the product?
The ability to connect with colleagues or customers within a private, secure space makes problem-solving capabilities unmatched. The integrations with other software we use also makes it easier to accomplish the task in a streamlined fashion.
What do you dislike about the product?
If Zoom was able offer filters for users to view participants (those on video vs. those not sharing video), that would make it nice for the host to connect with those who are "physically" there. Reading the body language of users is still the best way to communicate and the video functionality advancements could only help.
What problems is the product solving and how is that benefiting you?
With a completely remote company, it is important to be able to connect and collaborate in a safe, secure space. Zoom gives us the ability to do this as well as make sure everyone has access (free basic plans) as opposed to charging per user.
Zoom is a lifesaver!
What do you like best about the product?
Being able to be face to face with colleagues while miles away is my favorite benefit.
What do you dislike about the product?
The only downside was not having a premium account. The 40 minute sessions were not long enough, so I upgraded.
What problems is the product solving and how is that benefiting you?
Zoom is keeping me connected to my team on the other coast. We can have round tables and training sessions without trying to travel in this crazy climate, and possibly get stuck in an airport.
Strong but not perfect
What do you like best about the product?
Zoom makes meetings easy. It supports scheduling through outlook. It is somewhat easy to use in the direct computer connection. The use of waiting rooms and screen sharing is amazing.
What do you dislike about the product?
There are limited options available on the phone app. For example, you cannot assign a cohost of you use the app. Additionally, if you dismiss aparticipant, there is no way to get them back into the meeting.,
What problems is the product solving and how is that benefiting you?
Scheduling meetings has been made easier. Preventing travel costs and "seeing" each other is valuable for us during the pandemic. The ability to access Zoom without downloading is greatly appreciated.
Our office runs on Zoom!
What do you like best about the product?
The outlook integration is the most helpful part for us. I also appreciate how simple it is for guests to use.
What do you dislike about the product?
When my calendar decides to stop syncing with the Zoom app.
What problems is the product solving and how is that benefiting you?
Time management! Being able to not have to travel to meetings makes everyone way more efficient.
Zoom has been great for my business
What do you like best about the product?
Zoom has been great for interviewing potential staff members, and has allowed me to do a second interview with my current staff and the potential hiree. It's been convenient and an even better system than having candidates come in to the office twice or more.
What do you dislike about the product?
The only issues we have had have been with connection issues with some of the staff. However, this is not a Zoom issue, it's a personal connection issue. So Zoom itself can't be blamed, but it does make things difficult for some of my rural staff with poor connection.
What problems is the product solving and how is that benefiting you?
Zoom is making hiring new staff much, much more convenient. It also makes it so that I can involve my entire Team in the second interview process, without having to have everyone come down to the office during their off time. This helps me make better hiring decisions, and get info from my existing staff. This improves relations with my staff, new and existing!
Life changing for my business
What do you like best about the product?
Very easy to sign on from mobile device and PC. Easy to customize zoom IDs and set up invites. The whiteboard option is so efficient. I've used other platforms but they are either not as commonly used or a software needs to be downloaded.
What do you dislike about the product?
Minor connectivity issues rarely and sometimes when I have too many programs open, it shuts down due to low memory.
What problems is the product solving and how is that benefiting you?
Zoom helped me to change my business operations entirely but allowing me to meet clients during the pandemic without having to travel to meet face to face. I run a nationwide business and this was a life changer. More so because now the clients are used to it. And we continue to do so even after the pandemic.
Zoom is the modern-day, much needed better version of Skype!
What do you like best about the product?
Easy to use, easy to launch and host a video call. I love using the recording function! I've been using Zoom regularly for over five years in my business.
What do you dislike about the product?
Downsides of using Zoom: not everyone knows how to use all of its functionality so I find that I frequently am helping people on how to use functionality (from the basics to advanced)
What problems is the product solving and how is that benefiting you?
Reliable, consistent platform when it comes to audio and video connection for meeting with business contacts and clients (and friends and family!)
Getting better every year for researchers
What do you like best about the product?
User-friendliness is the best aspect of ZOOM bc COVID has helped the average person get comfortable with videoconferencing. ZOOM's simple interface and join steps is the easiest out there for when you need a video meeting.
What do you dislike about the product?
Integration with Outlook could be improved. I like how it works but when a user uses Teams, Webex and ZOOM (depending on audience) it would be nice if it synced better with calendars as it feels like sometimes it doesn't properly catch a change when a time or date is updated.
What problems is the product solving and how is that benefiting you?
Idiot-proof videoconferencing and webinars for the end user. Its always easy to setup for the host as they know what they want, etc. but one's audience isn't always as prepared but ZOOM's features and simplicity of joining with or without password, on browser or app, on computer or phone..... i benefit from more end users comfort level of joining. With MS Teams, Google Meet and WebEx, those platforms are more convoluted to the average person to figure out and join successfully with cam/mic access.
Use it for my business, great online video calling features
What do you like best about the product?
The fact that it's simple, easy to use, looks clean. I use it everyday for my business and never have any isssues. My clients and employees all love it and it really helped me go online
What do you dislike about the product?
Price is a bit high, would like a reduced monthly fee. Customer support is okay I've had a few issues using zoom and the price isn't amazing but the pros out itself is great
What problems is the product solving and how is that benefiting you?
We couldn't do in person sessions, zoom allowed us to go virtual. Without zoom I wouldn't have been able to survive during covid and it's really helped me grow online
Zoom makes everything easier
What do you like best about the product?
I love how intuitive it is to use and not fiddly. I like how you never get lost, muddled, or confused. It's just super simple to use and very easy to share connection links.
What do you dislike about the product?
What's to dislike? It's very user-friendly. I like that it is always being updated.
What problems is the product solving and how is that benefiting you?
Zoom is solving a time/space problem. I can talk to people all over the world using Zoom. I just used it to speak with someone in India, which is super important in this day and age.
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