Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Quick & easy start up
What do you like best about the product?
The best part about Zoom is that it is easy to set up a meeting for anyone to join. A Zoom account is not required for a person to attend/join a meeting.
What do you dislike about the product?
If the meeting is not set up for anyone with the link to join, it can cause a few problems for participants and the meeting is missed.
What problems is the product solving and how is that benefiting you?
The security of meetings was initially an issue, especially at the start of COVID everyone was forced to go virtual and there were Zoom crashers worldwide. Zoom has put out numerous updates to safeguard the security and privacy of account holders as well as the participants in the virtual world.
Helpful and easy to use
What do you like best about the product?
Zoom works well with Outlook and coordindates with my calendar. Features are easy to locate and use, even in the midst of a call.
What do you dislike about the product?
Sometimes when I move an appointment in my calendar it fails to adjust in my Zoom app so it is corrected in outlook and my gmail calendar but it is incorrect on my Zoom schedule
What problems is the product solving and how is that benefiting you?
I do professional counseling and it has helped me to be able to do sessions with some old clients who are now out of state and unable to meet in person
Zoom is an essential work tool
What do you like best about the product?
Ease of use coupled with high-quality video and audio.
What do you dislike about the product?
I have wanted to use a custom zoom watermark as an individual user and cannot find a way to do it.
What problems is the product solving and how is that benefiting you?
Zoom has allowed collaboration while keeping everyone safe in their own space. It eliminates the boundaries of time and space for meetings.
Incredible
What do you like best about the product?
Easy ability to reach more people nationwide and globally. Easy connection from any where in the world and easy to use functions with easy click and join function.
What do you dislike about the product?
Not to many things I personally dislike about zoom. Probably one feature I wish was added would be the ability to do live Facebook commenting when streaming a zoom interview live.
What problems is the product solving and how is that benefiting you?
My business is people so traveling from city to city can be exhausting. Zoom has made it easier and more efficient to reach more people in a faster time frame and o can easily book more appointments with zoom.
Zoom is reliable and easy to use
What do you like best about the product?
I like that it integrates with the Google Suite, having the Zoom links automatically add themselves to meetings make it very seamless for on-site and remote employees to all join with no issues.
What do you dislike about the product?
It will occasionally log out of my account, so when I click a Zoom link I'm logged into the meeting as a "guest". It's not a big issue, but it is annoying when as the "host" I need to remove myself from the meeting and reenter after logging in.
What problems is the product solving and how is that benefiting you?
It makes it very seamless for our on-site and remote employees to meet without any hiccups. Also, onboarding new employees takes no time at all, as the system is so easy to use.
Great service wish it was cheaper
What do you like best about the product?
I love the convenience of zoom. It has made meeting much easier in the confines of your own home.
What do you dislike about the product?
I dislike the price. While I pay the cost it is a turn off considering other options that have come out since Covid started.
What problems is the product solving and how is that benefiting you?
None. Zoom does what I need it to.
Meets all of my needs for podcasting and online meetings
What do you like best about the product?
I like the fact that you can have both the audio file and a video file of a recording. Plus, with the nature of my podcast recording, I am not close to almost any of my guests. That doesn't matter with zoom.
What do you dislike about the product?
The biggest downfall is the uncontrollable fact that the other person's internet connection can impact the quality of the recording/audio. Otherwise, no complaints!
What problems is the product solving and how is that benefiting you?
If you can't meet in person, due to distance, the virus or any other inconvenience, zoom is the best way to communicate with people you might not have been able to otherwise.
Zoom saved my Private Practice during the Covid Lockdown
What do you like best about the product?
It's so easy to schedule an appointment with a client, email them the link and the platform works great.
What do you dislike about the product?
Occasionally either my client or I freeze up and we have had to switch to a phone session. I blame this on my client's bad reception, not Zoom.
What problems is the product solving and how is that benefiting you?
Even though the Covid lockdown is over and I am seeing clients in person again, many of my clients have decided to continue using Zoom as it's more convenient. With other clients, we do both in person and Zoom depending on what works best that week. Also, I can take working vacations and still see clients!
Highly functional for teaching and meetings
What do you like best about the product?
All of the features that make it a dynamic experience like the whiteboard, share screen, breakout rooms, and remote control.
What do you dislike about the product?
I have been on Zoom calls that get "bombed" with people that should not have been there. I imagine using a password would help discourage that.
What problems is the product solving and how is that benefiting you?
Meeting with my team, clients, and students since I moved out of state and now work mostly remotely.
Excellent and much needed.
What do you like best about the product?
This bridged a huge gap when connecting with current and potential clients during and post COVID lockdown. This was also fairly easy for clients to operate even if they were not technology savvy.
What do you dislike about the product?
Did not really come across downsides to using zoom. Maybe initially that people were hacking into meetings, but putting passcodes resolved this issue.
What problems is the product solving and how is that benefiting you?
During the pandemic lockdown, I was able to continue business as usual due to my ability to continue to meet with them virtually in addition to meeting new referrals.
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