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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Raymond M.

Lifesaver and super easy

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The overall experience of using Zoom for me
What do you dislike about the product?
The overall experience of using Zoom for me Has been filtered through my experience hosting Toastmasters meetings and education sessions as a zoom master.

The platform is versatile and powerful, and for an experienced user can be incredibly useful for sharing and recording inspirational and useful information.

Compared to all other platforms at this time that I have used, this is the one I prefer, for business, and pleasure.
What problems is the product solving and how is that benefiting you?
Connecting with large groups of people, and small groups of people from a large distance.

I'm Able to connect with people from all over the world in a face to face meeting in a way that would never have been imaginable or useful before.


    Deb U.

Zoom is an effective tool for video conferencing and collaboration.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The video quality on zoom is excellent. It allows easy screen sharing. I also like that you can record your sessions for later reference. I have used Google Meet, but I didn't find it as easy to use.
What do you dislike about the product?
The only downside (and it's small) is that having my own zoom account costs me money each month.
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet with clients no matter where they are located. It also allowed me to stay connected with clients during the pandemic.


    Reshma P.

User friendly

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Adjust the quality of image, lighting, change background easily. Can access on swati and mobile device. Great video quality. Love screen share
What do you dislike about the product?
Can't zoom in your video or zoom out.
Would love to add logo to every call
What problems is the product solving and how is that benefiting you?
Able to remotely reach clients from comfort of my home or while on vacation. Has completely transformed how I consult with patients. Now I only go into office 2x a month!!!


    Megan T.

Zoom has served us well in this new Covid world

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
It's user friendly. Even my grandma uses Zoom.
What do you dislike about the product?
Sometimes scheduling a meeting can be confusing.
What problems is the product solving and how is that benefiting you?
We are a church who has online members all over the world. Zoom allows us to meet with them and for them to meet with each other. It has been an amazing tool for that.


    Monique W.

Easy and people familiar

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
People know how to for the most part use the platform and are not unaware of the features
What do you dislike about the product?
The platform does not give host as much control as other platforms information saved or chat pick up later
What problems is the product solving and how is that benefiting you?
Right now zoom is solving team accessibility and and work accountability


    Law Practice

Excellent solution for attorneys and mediators

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The thing that makes Zoom stand out from its competitors is the availability and ease of use of the breakout rooms. As a trial lawyer, I appreciate using Zoom for depositions and court hearings to increase efficiency and reduce travel time. But my favorite use is for mediation, where the Zoom Rooms feature mimics how we would structure the conference if we were in person.
What do you dislike about the product?
My only real complaint about Zoom is the distractions that can be caused by poot connections. I have noticed this the most when participants are overseas, or occasionally when using a mobile device while actually in motion.
What problems is the product solving and how is that benefiting you?
Zoom has made my practice tremendously more efficient. I work primarily on contingency fees and rarely on hourly charges, so it is in my best interest to minimize time and expense for any given activity. Zoom saves me hundred of hours per year in travel time and significant overhead costs for travel.


    Craig T.

Early Fan of Zoom During Covid - Still There Now

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I chose Zoom early because of its ease of use, and the technology keeps getting better. Zoom has been an essential resource to my business.
What do you dislike about the product?
Hard to find something I dislike about Zoom, which is why I chose it over other options.
What problems is the product solving and how is that benefiting you?
During covid, we needed to find a way to communicate with our clients and colleagues in a way that was easy, efficient and without hassle. Zoom was the option that accomplished all of that, and kept us up-and-running without a hitch. Today, it's equally as important, and remains our top tool for staying connected with people.


    Medical Devices

Easy to Use

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The Zoom call is simple and easy to use. The controls are simple and easy to understand. When I introduce new users they are usually able to utilize the platform quickly and without much instruction.
What do you dislike about the product?
When the Zoom call locks up and/or does not display the viewing window completely. Sometimes the system locks up without showing your screen and you aren't aware because the software shows the green box indicating you are sharing.
What problems is the product solving and how is that benefiting you?
I use Zoom as a consultant to communicate with clients throughout the US and all over the world. Additionally, I use Zoom to host a Bible study amongst women throughout the use.


    Cheryl T.

Simple to Use

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is simple to use, both as an administrator and for the participants. I like being able to share my screen, allow another person to share their screen, and record the Zoom.
What do you dislike about the product?
I can't really think of anything I don't like. Having used other platforms, Zoom is by far the best for my needs.
What problems is the product solving and how is that benefiting you?
It allows me to connect with both business associates and family across the country and around the world.


    Ashley G.

Great communication facility

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Very easy to use. Much more stable and flexible than Skype. Nowhere near as data hungry as Teams
What do you dislike about the product?
Not really anything to dislike, although the 40 minutes limitation on calls with more than two people is a bit irritating
What problems is the product solving and how is that benefiting you?
Zoom solves having to get all participants in a meeting who want to see each other as well as talk to each other and share documents having to be in the same place