Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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The Industry Standard for a Reason
What do you like best about the product?
As someone that has used and administered all of the competition, Zoom is by far the easiest to use as both a user and administrator. Every feature you need is available and vendors are quick to integrate with Zoom. Even the most novice end user has little to no difficulty navigating the controls for meetings.
What do you dislike about the product?
Most of the issues I've had with the platform have been fixed as the product has matured over the years. I don't really have any complaints. This is the industry standard for a reason. Zoom is now the "Klennex" and "Scotch Tape" of the video conferencing world.
What problems is the product solving and how is that benefiting you?
The work from home life has been greatly improved with Zoom. We previously had a competitor's product, but Zoom has made it so our end users have many less issues setting up and joining meetings, both internally and externally. I questioned the decision to spend the money at first, but it was worth while.
Zoom is safe, secure, and easy to adopt.
What do you like best about the product?
I like the ease of booking new meetings, especially from the browser extension
What do you dislike about the product?
Navigating some settings, and maybe explaining how to share a screen to some new users.
What problems is the product solving and how is that benefiting you?
Zoom helps with the new world of WFH- and is pretty easy for new users to adopt, even if they don't understand technology that well.
Easy to use; clear audio, and great for group meetings
What do you like best about the product?
I enjoy making use of the breakout rooms for creating more intimate sub-groups. This helps to create deeper connection and trust among strangers. I haven't seen or used any other platforms that have this useful feature.
What do you dislike about the product?
I wish there was a feature for HOW we see others on screen. For example, in circles or somehow able to make it more inviting. I also wish the audio was better in that if someone were to talk over someone else, we'd still hear them; instead the audio just being completely unclear for both people.
What problems is the product solving and how is that benefiting you?
Zoom is helping to solve the time it takes to commute to physical locations! Now anyone anywhere can join in on a discussion and create connection with others. Zoom has made things more accessible so that fostering connection in community has been possible throughout the pandemic. Ty!!
Almost There
What do you like best about the product?
Very easy to use and intuitive. Pretty self explanatory.
What do you dislike about the product?
I would like to be able to save chat history, and delete as well. The chat box needs more functionality.
What problems is the product solving and how is that benefiting you?
We began using Zoom to proctor tests for our training courses. When Covid-19 started we suspended in-person testing.
Zoom is a great video conferencing tool
What do you like best about the product?
Zoom has just been the most user-friendly, reliable video conferencing tool I have ever used. It always just works. Users dont need log ins to join calls, but creating users is easy enough.
What do you dislike about the product?
Nothing! Zoom has always worked. If I had to pick one thing, its the 40-minute time limit for non licensed users. We've only had one issue where we had to end a call and restart it, but after that, we just purchased licenses and never had the issue again.
What problems is the product solving and how is that benefiting you?
We have video calls with people constantly, and need a tool that works internally and externally. Zoom does just that. For calls where leadership is presenting in town halls or quarterly meetings, to small one on one conversations with other idividuals, Zoom just works.
Zoom - Best Platform for Streaming Videos During Calls
What do you like best about the product?
Sharing my screen on other apps is clunky, but Zoom has no lagging and the video quality is far better thank GoToMeeting or MS Teams.
Also, I like the feature to touch up my appearance!
Also, I like the feature to touch up my appearance!
What do you dislike about the product?
I don't like how guests have to wait in the waiting room before calls. I like the old way better, where they would just automatically be joined into the call. I realize it's for added security, but there should be an option to ignore security concerns when I know who the attendees are.
What problems is the product solving and how is that benefiting you?
Talking to clients and showing them progress on work is easier on video calls. Emails take entirely too long to write and go back-and-forth, so a quick Zoom call is always preferred.
Great Return on Investment!
What do you like best about the product?
I have Zoom to be very easy to set up and use. It allows me to meet multiple families at once, basically being in two places at once. Video conferencing also saves me gas and time behind the wheel so my days are more productive.
What do you dislike about the product?
My major dislike is the occasional screen freezing.
What problems is the product solving and how is that benefiting you?
It allows me to meet multiple families at once, basically being in two places at once. Video conferencing also saves me gas and time behind the wheel so my days are more productive.
Positive results and easy to navigate.
What do you like best about the product?
It is easy to use for all types of experienced IT users. Usually connects the first time I log in which has been different from my other video conferencing experiences.
What do you dislike about the product?
Not a lot. I guess sometimes I have had audio issues, but not sure if that is the Zoom software or me as the user.
What problems is the product solving and how is that benefiting you?
Instead of having a phone call with someone that is out of market, we can hop on and have a face-to-face meeting therefore making it more "human" or personal.
a must but not without peers
What do you like best about the product?
That it's a commonly used platform that my clients understand.
What do you dislike about the product?
It's comparatively expensive and they nickel and dime you for the best features/meeting room capacities. So people try to hack the zoom experience to turn a regular meeting room into a conference because the conference package is too expensive. This leads to terrible client experiences.
What problems is the product solving and how is that benefiting you?
Zoom obviate the need for on site individual and small group procedural meetings, allowing my people to be more productive by eliminating wasted travel time.
Also allows my people to be geographically flexible when needed.
Also allows my people to be geographically flexible when needed.
Zoom helps us keep it together
What do you like best about the product?
Ease of use, no additional software downloads, no continual updates
What do you dislike about the product?
The backgrounds can be blurry and distracting when people move
What problems is the product solving and how is that benefiting you?
staying connected and sharing materials during calls
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