Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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Very Happy with Zoom
What do you like best about the product?
It is very easy to use and incorporates a lot of valuable additional features that are also very easy to use.
What do you dislike about the product?
The only thing that I would suggest is that the navigation bar when hosting a Zoom is rather large and gets in the way.
What problems is the product solving and how is that benefiting you?
I teach English globally and use it all the time.
Excellent tool for our business
What do you like best about the product?
Zoom became an invaluable tool for us to stay connected with our staff as well as to continue offering classes to our customers
What do you dislike about the product?
I haven't found anything about Zoom unuseful so far.
What problems is the product solving and how is that benefiting you?
Zoom is helping us to still deliver classes to our customers who are not local or not still not comfortable being in group settings.
Easy and straightforward to use.
What do you like best about the product?
Most people have experience with zoom, so asking folks to use zoom is a familiar experience (contrasted with some other video conferencing solutions). Additionally, having the ability to have a dedicated zoom room solution has been great to allow the hybridization of events and meetings that previously could only have been in-person.
What do you dislike about the product?
Being a non-profit, I wish there were more direct solutions to getting reduced fees/pricing. While we can work through tech-soup, the process is rather convoluted and would require a lot of work on our end that we don't have the resources to accomplish.
What problems is the product solving and how is that benefiting you?
As a church, Zoom allowed our congregation to transition smoothly to meeting in a virtual, and later hybrid manner as the pandemic progressed. It has allowed our community to continue with the business and work even when we were unable to gather in person. Now, it allows people to be more engaged even while traveling or away for the winter.
Zoom has been very useful to me as a pastor. Facilites staying in touch with church folk.
What do you like best about the product?
Zoom makes it easy for church members who can't be present physically to still be able to attend our church meetings.
When conducting small groups with members or other pastors, the share screen features make relaying information and media to other participants easy and dynamic.
When conducting small groups with members or other pastors, the share screen features make relaying information and media to other participants easy and dynamic.
What do you dislike about the product?
I really don't like that when I schedule a zoom meeting ahead of time on PC, there is always a Windows Outlook pop-up prompting me to send an email. It's annoying because I don't use Outlook and I have to take a few seconds to cancel out of some extra windows before I can move on to what I need to do.
The option to send an email invite should be an optional feature provided AFTER Zoom meetings have been scheduled instead of making it part of the scheduling process.
The option to send an email invite should be an optional feature provided AFTER Zoom meetings have been scheduled instead of making it part of the scheduling process.
What problems is the product solving and how is that benefiting you?
It allows me to be able to meet with other pastors and church members that are restricted by physical distance. In this way, geography doesn't become an obstacle to human interaction.
Very Good Service -- Helped a Lot During the Pandemic
What do you like best about the product?
Ease of use. It's very easy to set up meetings and share them.
What do you dislike about the product?
Video quality is often low. It would be nice to have the option to have better video.
What problems is the product solving and how is that benefiting you?
Zoom seems to be solving its audio problems. Audio is much clearer now, which makes meetings better and more enjoyable.
Always Reliable
What do you like best about the product?
Video and audio are always clear, even when hosting international calls.
What do you dislike about the product?
One thing I'd improve is the clarity of video for background blurring. This is one area where Zoom is behind other platforms. The quality gets weird if you have curly hair and with different levels of depth.
What problems is the product solving and how is that benefiting you?
It allows me to have a fully remote team, schedule within the platform and have it sync with my calendar. I also like that my team members can have their own accounts and record meetings. When I have international calls, I used to use Teams, the call would always lag. I don't have that issue with Zoom.
Very good audio/video, and reliable
What do you like best about the product?
Good video and audio. Also easy for people to join the meetings. I like that we can embed password for those we trust
What do you dislike about the product?
At times we had difficulty signing on. Also I wish there was a better tiered pricing for businesses. We (our church) is using the lowest tier and the next tier was too expensive.
What problems is the product solving and how is that benefiting you?
Remote meetings. Initially during the pandemic, we also used ZOOM to livestream the worship service
Life saver
What do you like best about the product?
It's very easy to use and very universal
What do you dislike about the product?
It is very easy to use and does everything that I need it to.
What problems is the product solving and how is that benefiting you?
Again, it's very easy to use. It is not really complicated and even the least techy person can easily use it. It really doesn't bring people together.
A useful tool in todays world
What do you like best about the product?
Zoom is great for setting up meetings in COVID 19 world. It's easy to integrate with prexisting calendar systems. We use it with outlook and it's fantastic. We also are a fan of all the settings like allowing folks to join whenever or breakout rooms.
What do you dislike about the product?
Sometimes changing a meeting can be cumbersome. It feels almost easier to cancel a meeting If certain settings are not what you wanted rather than just change the settings.
What problems is the product solving and how is that benefiting you?
Just this week in 2022 we had 3 meetings scheduled for In person meetings with unrelated parties that all had caught an illness but wanted to meet still. This allows for that.
Excellent for our all small nonprofit needs
What do you like best about the product?
I love how easy it is to use this platform, especially since I can easily integrate it into my calendar and create call invites quickly. The quality of the video and audio is great and the webinar add on works so much better than previous platforms we've tried.
What do you dislike about the product?
Dislike that you can't host concurrent meetings, which seems like a shady way to nickel and dime by making people add new logins. You should be able to have multiple meetings under the same login. Perhaps a way to pay per concurrent meeting rather than having to make a second account?
What problems is the product solving and how is that benefiting you?
Working remote is the new normal so Zoom is allowing us to be more efficient than ever by getting facetime with key organizations and partners.
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