Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
Best and easiest way to hold your meeting anywhere, anytime.
What do you like best about the product?
Zoom is so easy to use on any platform. We have users who login via their smart phones, tablets, or computers.
What do you dislike about the product?
Sometimes managing users can be difficult, such as muting or renaming.
What problems is the product solving and how is that benefiting you?
We're able to meet together when it's been difficult for some to be able to attend.
An excellent way to bring people together who often have tight schedules
What do you like best about the product?
Zoom is easy to set up, share, and connect with others.
What do you dislike about the product?
I often have trouble with audio when sharing a screen. Sometimes my colleagues have trouble logging into my personal meeting space.
What problems is the product solving and how is that benefiting you?
Zoom allows my team and policy volunteers to connect even when not working in the same space.
Excellent video conferencing software
What do you like best about the product?
We use Zoom to work with the public, and it's easy to share a link and get people on a call even if they aren't great with computers. I feel like this is easier with Zoom than other software I've used.
What do you dislike about the product?
I wish there were more security settings out of the box. We had a program get zoom bombed, and to truly fix the issue, we needed to upgrade to the webinar setting. That's expensive for a public entity.
What problems is the product solving and how is that benefiting you?
It connects us with our patrons who aren't able to get into our building.
Recommend Zoom! Great for school and work!
What do you like best about the product?
Zoom has allowed me to finish my Masters degree and continue seeing clients at my job site through COVID. It has many features (chat, breakout room, passwords, safety features) that have allowed to keep meetings safe as well.
What do you dislike about the product?
One downside is when sharing the screen, it is hard to look at the chat/participants without making it obvious to the entire group. It would be nice to have a separate screen (if we chose to have it) to have that chat open without causing a disturbance.
What problems is the product solving and how is that benefiting you?
I am able to continue seeing clients, meet with our work team, and meet with national team members as well.
Exceptional quality, especially for the free version. Best cross platform experience.
What do you like best about the product?
I appreciate that zoom allows for cross-form video conferencing and manages the data transmissions well. In addition I love the ability to easily share screens and chat during a conference.
What do you dislike about the product?
I think there should be a few more options for the free tier experience. I think specifically the time should be upped to one hour for up to three folks connecting.
What problems is the product solving and how is that benefiting you?
Being able to host small group events with older folks who are keeping safe by staying at home has been the biggest problem solver. Having the ability to still visually check in with technology that is accessible to senior folks is essential.
We now have to pay for a service that was previously free with no improvement in functionality.
What do you like best about the product?
It is good because everyone has it and knows how to use it.
What do you dislike about the product?
I hate that I now have to pay for using it for 45 minutes at a time due to the 40 minute arbitrary time limit.
What problems is the product solving and how is that benefiting you?
I need an online platform to offer services on. It helps me stay in contact with clients.
Smooth experience. Easy to use
What do you like best about the product?
The sound share is a tool I use all the time and it works great. I don't normally experience any issues in screen and sound sharing.
It is much easier to set up than Microsoft teams.
It is much easier to set up than Microsoft teams.
What do you dislike about the product?
Membership can be a bit pricey, but at the end of the day it is worth it if you use it on a daily basis.
I would suggest discount for paying members after one year or so.
I would suggest discount for paying members after one year or so.
What problems is the product solving and how is that benefiting you?
Group tutoring sessions works great, I am tutoring mainly online groups now and it has solved many logistic problem like showing videos, audios and my screen in general.
Zoom has amplified business opportunities
What do you like best about the product?
Features such as chat, reactions, whiteboard, breakout rooms, share screen, gallery view of participants, number of participants visible, ease of use.
What do you dislike about the product?
Sometimes with an upgrade features change or disappear and there isn't always an easy fix. For example, when I forward a powerpoint slide (I use 2 screens) I lose the view of my participants. I have reached out for a solution with no luck.
What problems is the product solving and how is that benefiting you?
Added the 'call me' feature for participants logging in. I wish it weren't quite so costly though.
Zoom has created freedom for me
What do you like best about the product?
The ease of use for me & my customers. I can set appointments and a link is generated and sent to my customer with confirmation of service. This is through email & is all automated!
What do you dislike about the product?
I love Zoom everything really works great. I dont Have any complaints. My experience has been very positive. Keep it up!
What problems is the product solving and how is that benefiting you?
Making virtual appointments seem less and easy. The automatic processes with my google calendar creates my schedule for me. This makes it possible to focus on the quality of service.
Zoom Makes Connections
What do you like best about the product?
Using Zoom over the last 2.5 years, I've been able to grow my business & expand my network, connect with those who matter, & build a robust networking community of dedicated artists with aligned vision & goals to my own. Before the Pandemic, I never used to care for video calling, but now, I prefer it to other communications! People want to call me on the phone, and I tell them, "Nah, let's hop on a Zoom!"
What do you dislike about the product?
It would be great if Zoom had multiple-destination streaming included. As an online content creator, I go live often, and I dislike paying for multiple services to do the same thing. I have a subscription to Zoom AND to Streamyard, but if I had been able to use Zoom to simulcast to Facebook, YouTube, and Twitch, I would have.
What problems is the product solving and how is that benefiting you?
Remote communication has never been more crucial than it is now. The ability to meet with my clients through Zoom and walk them through any troubles they're facing using video and screensharing is immensely valuable to me.
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